14 Essential Company Driver Interview Questions to Ask Candidates

Hiring skilled company drivers is crucial for businesses relying on fleet operations. Drivers are the public face and operate expensive vehicles transporting valuable cargo

Asking the right interview questions will reveal which candidates have the necessary qualifications experience, and temperament to succeed.

I’ve compiled 14 of the top company driver interview questions recommended by experts. Read on for the complete list and tips on evaluating responses.

1. What type of vehicles and equipment are you licensed and experienced in operating?

Start by verifying candidates hold a valid commercial driver’s license (CDL) for your required vehicle class. Also confirm they have experience driving trucks, vans, or other fleet vehicles needed for the role. Look for specialized skills like operating lifts and loading equipment.

“I have a Class A CDL and have driven heavy duty 18-wheelers, box trucks, and vans for over seven years.” I’m also certified to operate forklifts, pallet jacks, and other loading equipment. “.

2. How familiar are you with the routes and areas you’d be driving?

Local knowledge improves efficiency and safety. Ask candidates about their familiarity with your common routes and service regions. Consider having them describe navigating a sample route.

For example: “I’ve driven delivery routes across the tristate area for years, including major highways and local roads. I know the locations of rest stops, weigh stations, low bridges, tricky intersections and other factors that impact routes.”

3. What safety precautions do you take when driving?

Every company should prioritize driver safety. Seek candidates who understand hazards and take proactive precautions like avoiding distractions, adjusting for weather, and reporting vehicle issues.

Sample response: “I always do pre-trip inspections to ensure equipment safety. I limit distractions, adjust speed for conditions, and take regular breaks to stay alert. I report any emerging vehicle problems or route hazards immediately.”

4. How do you ensure on-time pickups and deliveries?

Promptness is often imperative for logistics roles. Find out how well candidates manage their time by asking them how they plan their routes, deal with delays, and meet deadlines.

For example: “I plan routes in advance using GPS and traffic data to build in extra time as needed. If delays occur, I contact dispatch and the customer to provide updates. I always prioritize safety over speed, but do everything possible to make up for lost time and deliver on schedule.”

5. How do you inspect and maintain your vehicle?

Responsible inspection and maintenance reduces breakdowns and accidents. Look for thorough pre- and post-trip inspection habits, knowledge of vehicle systems, and commitment to reporting any emerging issues promptly.

Sample response: “Along with mandated inspections, I do walkarounds and systems checks before and after each trip. I monitor fuel, tires, fluid levels, etc. and document anything out of specification. I know how to perform basic maintenance and handle roadside repairs until assistance arrives.”

6. How do you ensure the security of your cargo and vehicle?

Drivers carry valuable assets, so security consciousness is a must. Listen for vigilant habits like locking unattended vehicles, avoiding high crime areas, and verifying load security.

For example: “I always park in well-lit areas and ensure doors are locked and cargo is sealed when the vehicle is unattended. I remain alert on routes and avoid high crime zones when possible. I know how to handle vehicle breakdowns while protecting cargo.”

7. What steps would you take in an emergency while driving?

Every driver encounters crises like accidents, breakdowns, or medical emergencies at some point. Seek candidates who know how to remain calm, contact help, secure the scene, administer aid, and gather information.

Sample response: “I would immediately stop and set out road flares for visibility. Then I would call emergency services and the dispatch office to describe the situation and get help rolling. For an accident I’d check for injuries, administer first aid if needed, and move vehicles out of traffic flow if possible.”

8. Why do you want to be a company driver?

Listen for genuine enthusiasm about driving, delivering cargo, representing your company, and being on the move. Seek people motivated by more than just a paycheck.

For example: “I love driving and being on the open road. Knowing I’m safely delivering important cargo gives me satisfaction. I also thrive being active and mobile all day, rather than stuck behind a desk. Representing a respected company and interacting with customers along my route keeps the job exciting.”

9. How do you remain focused and energetic when driving for long periods?

Long haul truckers and delivery drivers need concentration and stamina. Ask candidates how they stay sharp and energized throughout extended driving shifts.

Sample response: “Taking regular breaks to stretch and grab a snack helps me say energized and focused for 10+ hour driving shifts. I avoid big meals that can cause drowsiness. Swapping radio stations, chewing gum or talking to dispatch helps keep my mind engaged.”

10. How do you handle stressful situations while driving?

All drivers inevitably face stressful situations like bad weather, traffic jams, impatient motorists, schedule pressure and more. Listen for ability to keep a level head through adversity.

For example: “Deep breathing and reminding myself that safety is the priority helps me stay calm in stressful driving situations. I focus on making the right decision rather than reacting emotionally. If needed I pull over to relax and consult dispatch on how to proceed.”

11. Are you comfortable driving in all weather and road conditions?

Companies often need drivers willing and capable to operate in rain, snow, ice, fog and other adverse conditions. Gauge comfort levels and emergency operation skills.

Sample response: “I’m extremely comfortable driving in inclement weather thanks to my training and experience. I adjust speed, increase following distance and avoid sudden maneuvers. If conditions get too hazardous I know when to pull over and wait it out until it’s safe to proceed.”

12. How do you build positive relationships with customers?

Drivers interact with customers regularly. Screen for communication skills, service focus, and professionalism when asking about customer relationships.

For example: “I represent the company positively by being polite, patient and helpful with customers. Things like wearing a tidy uniform, smiling, and using respectful language go a long way. I follow up on concerns and proactively provide status updates so customers know I value their business.”

13. Do you have experience using fleet tracking and communication systems?

Many companies use technologies for routing, dispatching, load tracking and communication. Gauge candidates’ willingness to adopt new systems and prior experience leveraging tech to enhance efficiency and safety.

Sample response: “Yes, I’ve used programs like_____________ for dispatching and routing and _______________ for load tracking. I like utilizing technology to improve planning, accountability and communication. I’m eager to learn your systems and use them to increase my productivity and service.”

14. Where do you see your career in 5 years?

Finish by assessing goals and growth potential. Seek driven candidates who aspire to advance, either through expanded driving opportunities or supervisory roles.

For example: “I hope to become a lead driver, training new drivers and demonstrating safe habits. Long term, I’m interested in moving into dispatching or fleet supervision roles to share my knowledge while helping the company grow.”

Using behavioral questions like these will reveal top performers with the skills and mentality to excel as your company’s next great driver. Pay attention not only to answers given, but also to drivers’ communication style, safety focus, and service mentality. Combining interview insights with road tests and background checks will lead you to a standout new hire.