If you prefer to write to us, include your account number and as much information as you can about the question or problem.
Consolidated Edison of New York, Inc. Att. Law Department 4 Irving Place RM 1875 New York, NY 10003
If you’re still unsatisfied after talking to us, you can call the NYS Department of Public Service using one of the phone numbers listed on their website. ;.
Paying your utility bill on time each month is an essential part of being a responsible homeowner or renter For customers of Con Edison in New York, there are multiple easy and convenient ways to pay your bill by phone
Overview of Con Edison
Con Edison officially known as Consolidated Edison Company of New York, is one of the largest investor-owned energy companies in the United States. They provide electric natural gas, and steam service to over 3 million customers in New York City and Westchester County.
As the main utility company for the biggest city in the US, Con Ed works hard to make paying bills as easy and convenient as possible. You can pay your bill in person, online, by phone, or through the mail.
Why Pay Your Con Ed Bill by Phone?
Paying your Con Ed bill by phone is one of the quickest and most convenient ways to ensure your payment gets processed on time. Here are some of the benefits of paying your bill by phone:
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Fast Processing: Your payment will be applied to your account immediately after the call.
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Late Payment Avoidance: Calling to pay ensures you don’t miss your due date and incur late fees.
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Payment Tracking: You’ll receive instant confirmation that your payment went through.
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Live Support: If you have any account questions, Con Ed agents can assist you over the phone.
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Fewer Errors: Speaking with an agent eliminates input mistakes that happen with online payments.
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No Internet Needed: You can call and pay even if you don’t have an internet connection.
Con Ed Bill Pay By Phone Options
You can pay your Con Edison bill over the phone in two main ways: with a bank account or a credit or debit card.
Pay by Phone with Bank Account
The easiest way to pay your Con Ed bill by phone is through your checking or savings account. Here’s how it works:
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Call Con Ed at 1-888-925-5016 to speak with an automated system or agent.
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Provide your 15-digit Con Ed account number and the amount you owe.
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Input your bank account number and routing number.
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Authorize the payment amount to be withdrawn from your account.
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Receive instant payment confirmation over the phone.
It is free and instant to pay directly from your bank account. It’s the best way to pay your bill quickly and without fees.
Pay by Phone with Credit/Debit Card
You can also pay your Con Ed bill over the phone using your credit or debit card. To do so:
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Call Con Ed at 1-888-925-5016 and speak with an agent.
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Provide your Con Ed account number and the amount due.
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Give the agent your credit/debit card information.
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Authorize them to charge your card for the bill payment amount.
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Get instant confirmation that your payment was processed.
Paying by credit/debit card is quick and easy. However, Con Ed does charge a $1.25 service fee for card payments. Still, it’s a reliable payment method if you prefer using your credit or debit card.
Other Ways to Pay Your Con Ed Bill
In addition to phone payments, Con Ed offers these other convenient bill payment options:
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Online: Pay via your Con Ed account at www.coned.com or through your bank’s online bill pay service.
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Mail: Send a check or money order payable to Con Edison using the payment slip and envelope included with your bill.
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In Person: Bring cash, check, or money order to authorized Con Ed payment locations and walk-in centers.
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Auto Pay: Set up recurring monthly payments directly from your bank account.
While phone payments are fast and easy, you can choose the bill payment method that best fits your needs each month.
Tips for Paying Your Con Ed Bill by Phone
When you pay your Con Ed bill over the phone, make sure you follow these tips:
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Have your account number ready to provide to the automated system or agent.
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Double check the amount owed before authorizing a payment.
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Provide accurate bank account or card information to avoid payment issues.
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Save the confirmation number for your records.
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Call at least 2-3 business days before your due date to avoid late fees.
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Set payment reminders in your calendar for future bills.
The Bottom Line
Paying your Con Edison utility bill by phone is a fast, easy, and reliable payment option. By calling Con Ed and providing your account and payment information, you can pay your bill instantly without having to leave home. This convenient payment method ensures your bill gets paid on time, giving you peace of mind.
Con Ed Bill Comparison
FAQ
Can I pay my Edison bill over the phone?
Pay by phone Call 1-800-950-2356 to make a payment over the phone. You can also call 1-800-877-8600 to save your banking information for future use. There are no fees.
How can I pay my bill on my phone?
On your mobile device, open the Google Pay app . Tap Pay Bills. Type in the name of a biller. Make payment.
Can I pay ConEd with a credit card?
Pay with your checking or savings account, or a credit/debit card. Have your bill and your bank account or card information ready when you call.
How do I pay my utility bills at Con Edison?
Con Edison offers several ways to pay your utility bills. These include debit card payments, credit card payments, bank drafts, in-person payments, payments via mail, and phone payments. Additionally, they provide two different payment options for each customer to choose from:
How long does it take to pay a Con Ed Bill?
Allow 7 business days for mailed payments. Bring your Con Ed bill or account number to pay in cash, check or money order at an authorized payment location including: Visit coned. com to find a walk-in payment center or retail partner near you.
How do I pay my coned bills over the phone?
Customers who are calling from out of state should call 1-212-243-1900. Call 1-888-925-5016 to pay your bills over the phone 24/7 on Payment Express, ConEd’s automated system. Note that ConEdison accepts payment by checking or savings account. Payment by credit or debit card will go through a third party that will charge a processing fee.
Where do I send a Con Edison Bill?
Mailing Address – For bill payments: Con Edison, JAF Station P. O. Box 1702, New York, NY 10116-1702. For general correspondence: Con Edison, Cooper Station P. O. Box 138, New York, NY 10276-0138. To avoid confusion, when you call any of the numbers above, use the phone number that is linked to your Con Edison bill.
When will my Con Edison Bill be credited to my account?
These payments will be credited to customer accounts only if and when Con Edison receives them. Pay your bill the way that is most convenient for you. Whether online, by phone, by mail, or in person, Con Edison will make sure it’s fast and secure.
Is Con Edison responsible for customer payments made at other locations?
Con Edison is not responsible for customer payments made at locations that are not authorized agent locations. These payments will be credited to customer accounts only if and when Con Edison receives them. Pay your bill the way that is most convenient for you.
