A Guide to Paying Your Con Edison Bill in New York

Choose the most convenient way to pay your bill. Whichever you pick, it’s fast and secure. Select a type of claim

Sign up for an online account to easily pay using your preferred method. Go beyond your bill with charts that show how you use energy in real-time, sign up for billing and payment notifications, and get personalized tips and insights, and much more. Log in or register now.

Over-the-Counter (OTC) Plus card If you’re a Healthfirst Medicare Advantage plan member, with an OTC Plus card, you can use it to pay your bill. This can be done online or through any of our other payment methods.

Please note, your card must have a VISA logo and will need to be activated before you can use it. Visit the Healthfirst card page to learn more.

Text Message Payment Reminders Get notified by text about the status of your bill or payment. Log in to set reminders

Never miss a bill again. Sign up to make payments automatically from your bank account. Log in to check your eligibility or call 1-888-925-5016

The fastest and easiest way to pay your bill, get insights on energy usage, and report outages on the go.

Make check or money order payable to: Consolidated Edison Company of New York, Inc. Mail payments to: Con Edison, JAF Station P.O. Box 1702 New York, NY 10116-1702

Mail payments to: Orange & Rockland Utilities Attn: Payment Processing Department 390 West Route 59 Spring Valley, NY 10977

Pay your Con Edison bill in person, in cash, and without a fee at any one of our authorized agent locations Find an Authorized Payment Agent

When you get your monthly bill from Con Edison, you want paying it to be a quick and easy process. Con Edison offers New York customers multiple options to pay electric, gas, and steam bills conveniently. This comprehensive guide will walk through the various methods to pay your Con Edison bill and manage your account online.

Who is Con Edison?

Con Edison provides electric, natural gas, and steam service to New York City and Westchester County They are one of the largest energy companies in the United States Con Edison powers

10 million people in New York City and Westchester County
1 million natural gas customers
Over 300,000 steam customers

Millions rely on Con Edison for essential energy needs throughout New York

Why Pay Your Bill Online?

Paying online provides Con Edison customers in New York several key advantages:

Instant payments without mailing delays
Ability to store payment methods for faster checkout
Payment tracking and confirmations
Paperless billing to reduce clutter
Energy usage insights and bill alerts
Access account support and resources
Avoid late payment fees with automated payments

Online payments bring convenience, organization, and account control.

Registering for an Online Account

To access online payment options, first register for a Con Edison online account:

Go to www.coned.com and click “Register”
Enter your account information and create a username and password
Select security questions and verify your identity
Agree to the terms and conditions
Begin managing your Con Edison account online

Registration provides instant access to online bill pay and account tools.

Ways to Pay Your Bill Online

With your online account, Con Edison offers flexible payment methods:

Debit or credit card – Visa, Mastercard, American Express, Discover
Electronic check – Directly from your checking or savings account
Enroll in AutoPay for automatic payments
PayPal – Instantly pay from your PayPal account

Con Edison makes it simple to choose your preferred online payment option.

Steps for Making One-Time Payments

When you need to make a one-time payment, follow these simple steps:

Sign into your account and select “Pay Bill”
Choose your payment amount and select a payment method
Enter your payment details and billing address
Review payment summary and submit
Get instant payment confirmation onscreen

The straightforward process allows quick one-time Con Edison bill payments.

Setting Up Convenient Autopay

For hassle-free bill pay, Autopay deducts your bill from a stored payment method automatically each month. To start:

In your account, go to Settings > AutoPay
Choose your preferred payment method
Select a payment date – due date or specific date each month
Review and agree to the Autopay Terms & Conditions
Get email confirmation when Autopay is activated

With Autopay in place, you’ll avoid late fees and service interruption.

Paying Your Con Ed Bill Through the Mobile App

In addition to the website, Con Edison offers a mobile app for convenient on-the-go payments. Simply download the iOS or Android app and:

Check account balances
Make one-time payments
Set up Autopay
View energy usage
Report outages

The mobile app provides payment flexibility when you’re away from your computer.

Payment Confirmations and Receipts

Want confirmation your Con Ed payment was received? Check your:

Payment history – details all processed payments
Account balance – updated immediately after payments
Email – receive payment confirmations and receipts

These let you verify Con Edison registered your payment.

Avoiding Late Payment Fees

Paying late can result in fees up to 1.5% of your balance. Avoid them by:

Noting the due date and paying at least 2 days prior
Setting up text or email reminders for bill notifications
Enrolling in Autopay for on-time automated payments
Monitoring your account for past due notices

Paying on time consistently will help you skip unnecessary late charges.

Getting Account Support by Phone

If you need to talk to a Con Ed representative about your account or bill pay, call:

1-800-752-6633 for residential customer support
1-800-322-3223 for business customer service

Specialists are available to assist customers weekdays 7AM – 7PM.

Going Paperless with Electronic Billing

Tired of paper statement clutter? Opt into paperless billing when logged into your Con Edison account.

Go to Settings > Paperless Billing
Toggle on Paperless Billing and agree to terms
Click “Go Paperless” to confirm

You’ll get instant email alerts when new statements are ready.

Paying Your Con Ed Bill Made Simple

Paying your Con Edison energy bill online eliminates hassles and complications. Just remember:

Register for an online account with your details
Pick convenient one-time payment options
Set up Autopay for automatic on-time payments
Use the mobile app for payments on the go
Confirm payments and avoid late fees
Go paperless to reduce waste

Online bill pay makes managing your monthly Con Ed bill fast, easy, and stress-free.

Con Edison New York Bill Pay

Con Edison Walk-in Centers

The following customer service walk-in centers are open Monday through Friday from 8:30 a. m. to 5 p. m. Please submit exact payments only.

Bronx: 1775 Grand Concourse

Brooklyn: 345 Jay Street at National Grid

Manhattan: 122 East 124th Street

Queens: 89-67 162nd St. Jamaica at National Grid

Staten Island: 1140 Richmond Terrace

Westchester: At the Food Bazaar Supermarket, 1 Bogopa Plaza, Mount Vernon

Man shocked to find $38M Con Ed bill for Queens studio apartment

FAQ

Can I pay my Edison bill by phone?

Call 1-800-950-2356 to make a payment over the phone. You can also call 1-800-877-8600 to save your banking information for future use. There are no fees.

How to find con edison account number?

Again, your account number appears right under your name and right above “Bill Breakdown. You can email us at help@meltek at any time if you have any other questions about how to find your ConEd information or about Meltek. io.

Is Con Edison responsible for customer payments made at other locations?

Con Edison is not responsible for customer payments made at locations that are not authorized agent locations. These payments will be credited to customer accounts only if and when Con Edison receives them. Pay your bill the way that is most convenient for you.

Do I still pay Con Edison if my business receives a consolidated bill?

You’ll continue to pay Con Edison just like you always have. Single-billed customers: If your business receives one consolidated bill, your payment should be sent to Con Edison. Customers who are double-billed: If your business gets two bills (one from Con Edison and one from us), there are several ways to pay:

How do I pay my Con Edison Bill?

Dual-billed customers: If your business gets two bills (one from Con Edison and one from us), you can pay them in a few different ways. Pay online: You can view and pay your bill online for free. Call us toll-free at 1-800-455-8545 for details. Enroll in Auto Pay: Have your monthly account balance automatically deducted from your banking account each month.

Does Con Edison charge a service fee?

Commercial customers will be charged a fee of 2. 6% of the payment amount. Con Edison does not receive any portion of the service fee. Please let us know where we should email your payment confirmation. A new window will open where you can complete your payment.

When will my Con Edison Bill be credited to my account?

These payments will be credited to customer accounts only if and when Con Edison receives them. Pay your bill the way that is most convenient for you. Whether online, by phone, by mail, or in person, Con Edison will make sure it’s fast and secure.

How do I pay my Consolidated Edison Bill?

You can also speak to a representative Monday-Friday from 8am-8pm. If you got a paper bill, make a check or money order payable to Consolidated Edison and mail it to: Make sure your payment gets to Con Edison by the due date on the bill to avoid late fees. Allow 7 business days for mailed payments.