Paying your electric bill on time every month is an important responsibility For customers of Covington Electric Cooperative in Alabama, there are a few different options for taking care of your payment One convenient method is to call Covington Electric’s automated bill pay phone number.
An Overview of Covington Electric Cooperative
Covington Electric Cooperative (CEC) is a member-owned electric utility company that provides electricity to residential and business customers in parts of southeast Alabama. The co-op service area covers parts of Covington, Coffee Dale Geneva, Houston, and Henry Counties.
CEC is headquartered in Andalusia and has a district office in Enterprise. The co-op was founded in 1940 and today has around 30,000 members. Covington Electric is a member of the statewide trade association Alabama Rural Electric Association of Cooperatives as well as Touchstone Energy Cooperatives.
Why Pay Your Electric Bill by Phone?
Calling the automated phone payment system is one of the most popular ways for Covington Electric customers to pay their electric bills. Here are some of the benefits of paying by phone:
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It’s fast – The entire payment process takes just a few minutes. You don’t have to wait on hold or speak with a representative.
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It’s available 24/7 – You can call to pay your bill anytime, day or night. The automated system is always available.
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You can pay from anywhere – As long as you have your phone with you, you can call and pay from home, work, or on the go.
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It’s secure – The phone system is secure and your payment information is protected.
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There are no fees – Covington Electric does not charge any fees for paying your bill by phone.
How to Find Covington Electric’s Bill Pay Phone Number
Covington Electric makes their bill pay phone number readily available through multiple channels:
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On your monthly bill – The phone number is printed directly on your paper invoice that arrives in the mail each month. It will say something like “To Pay By Phone: Call 1-XXX-XXX-XXXX.”
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On the website – If you log into your online account portal on the Covington Electric website, the phone number will be displayed on your home dashboard.
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On mobile app – If you use the Covington Electric mobile app to manage your account, the phone pay option and number will be right at your fingertips.
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By calling customer service – You can call Covington Electric’s main customer service line at 1-800-239-4121 and speak with a representative who can provide the automated pay by phone number.
So whether you received a paper bill, are logged into your online account, or have the mobile app handy, getting Covington Electric’s phone payment number is quick and easy.
Step-By-Step Guide to Paying Your Bill by Phone
Paying your Covington Electric bill by phone only takes a few minutes. Follow these steps:
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Have your bill handy – Make sure you have a copy of your most recent Covington Electric bill in front of you. You will need details like your account number, service address, and current account balance due.
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Dial the phone number – Locate the designated pay by phone number on your bill, online account, or mobile app and dial it on your phone.
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Select account type – First, the automated system will ask if you are a residential or commercial customer. Select the appropriate option.
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Enter account number – Next, use the phone keypad to enter your 10-digit Covington Electric account number.
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Confirm service address – The system will then verify the service address on your account to confirm it matches what you entered.
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Enter payment amount – Input the exact amount you wish to pay from your current bill using the keypad. Say you owe $112.42, so enter 1, 1, 2, 4, 2.
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Select payment method – Choose whether you want to pay with a debit/credit card, checking account, or Covington Electric bill pay card.
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Enter payment details – Provide your payment method details – card number, expiration date, checking account routing number, etc. Follow the voice prompts.
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Confirm payment – The system will recap your payment details and ask you to confirm. Say yes.
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Get payment confirmation – After you confirm, the automated voice will provide a payment confirmation number. Write this down as proof of your payment.
And that’s it! In just a few short minutes you can call in and pay your Covington Electric bill quickly and hassle-free.
Payment Support from Covington Electric
If you have any difficulty using the pay by phone system, Covington Electric’s customer care team is available to help during regular business hours at 1-800-239-4121. The utility’s representatives can:
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Troubleshoot any phone payment issues.
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Provide the correct automated phone payment number if you misplaced your bill.
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Answer any other billing or payment questions.
Covington Electric also has friendly member service representatives at their offices who can assist customers with payments or any other account needs.
Other Ways to Pay Your Covington Electric Bill
In addition to paying by phone, Covington Electric offers their customers several other convenient payment options including:
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Online Account Portal – Log into your account anytime to make an online payment by credit/debit card or bank account.
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Mobile App – Download the Covington Electric app to your smartphone or tablet and easily pay on the go.
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Automatic Bank Draft – Set up recurring monthly payments directly from your checking account.
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By Mail – Mail in a check or money order payment to Covington Electric’s headquarters.
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In Person – Visit either the Andalusia or Enterprise office during business hours to pay your bill in person.
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Payment Kiosk – Use the self-service kiosk located in Covington’s Andalusia office lobby to pay by credit/debit card, cash, or check.
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Budget Billing – Enroll in the budget billing program to get the convenience of a fixed regular monthly payment amount.
No matter which option you choose, Covington Electric aims to make paying for your electric service quick, easy, and hassle-free. Calling their bill pay phone line is one of the simplest ways for customers to take care of their monthly electric bill. With just your phone, account details, and Covington’s pay number, you can settle your bill in minutes!
Please click below to view our new CUSTOMER PORTAL:
There are a number of ways to pay your bill…
We always welcome our customers who come to our office to pay their bill. You can pay with cash, check, money order, cashier’s check or credit card.
You can always mail in a check, cashier’s check or money order to pay you bill. Be sure to include your bill statement with your payment and for your convenience we enclose a return envelope.
This is the easiest and most economical way to pay your bill. The amount of your bill is automatically deducted from your checking account the day before your bill’s due date. You still receive a bill so you can maintain your records.
We accept VISA, MasterCard and Discover cards. Please be advised that there is a convenience fee for this type of payment.
Our night depository is located next to the drive up window for after-hour payment. We do not accept credit card payment in the night deposit.
My Bill Pay – Phone
FAQ
What is the phone number for Georgia Power payment?
Phone. You can pay Georgia Power Company directly by phone 24 hours a day, seven days a week. Just call 1‑888‑660‑5890. Log in to your account and enter your bank account and routing number to use a checking or savings account to pay.
What is the phone number for doxo bill pay?
What is the phone number for Naperville Electric Bill?
If you’d rather call, you can reach a customer service rep during business hours by calling (630) 420-6059. To report power outages during non-business hours, please call Naperville’s Customer Care Center at (630) 420-6060.
How do I contact Covington electric?
You can use our customer portal to help you with your billing and accounting needs 24 hours a day, 7 days a week. You can also call us at 1-800-731-7606 to pay your bill by phone. We provide electrical service to homes and businesses within the corporate limits of the City of Covington.
Does Covington have an online bill pay service?
The City of Covington is pleased to announce that our online bill pay service is operational. The new service offers more features to easily manage your account anytime, from anywhere. Not long from now, you’ll be able to set up automatic payments, sign up for e-billing, get email reminders of payments, and more.
How do I contact Covington utility service?
The Customer Service department is here to assist you with your utility needs. For general inquiries or questions, contact Customer Service at 770-385-2000. People who live in the City of Covington can get electric, gas, water, sewer, garbage collection, and stormwater services.
How do I pay my Covington credit bill?
There are several ways to pay your Covington Credit bill: in person, over the phone, or online. Covington Credit also offers Text2Pay, allowing you to pay your bill via text. You can reach them by phone at 866. 413. 1836.
How do I contact city of Covington customer service?
For general inquiries or questions, contact Customer Service at 770-385-2000. People who live in the City of Covington can get electric, gas, water, sewer, garbage collection, and stormwater services. The customer service department strives to provide excellent customer service to all of our customers.
How much does Covington electricity cost?
City of Covington Utilities’ consumers are billed an average residential electricity rate of 10. 30 cents per kilowatt hour. This is 23. 92% less than Georgia’s average rate of 13. 55 cents.
