Preparing for an interview at Coyote Logistics? As one of the leading freight brokers in North America, Coyote has a highly competitive hiring process Doing your research and practicing common interview questions is key to landing a job. This guide covers everything you need to know about the Coyote interview process, sample questions, and top tips to help you succeed
About Coyote Logistics
Coyote Logistics is a freight broker and transportation services company founded in 2006 and headquartered in Chicago, IL Here are some quick facts about the company
- Provides truckload, less than truckload (LTL), intermodal, and cross-border shipping
- Acquired by UPS in 2015 for $1.8 billion
- Employs over 1500 people with offices across the US and Canada
- Ranked a top place to work by Forbes, Fortune, and Glassdoor
- Brokerage moves over 1 million shipments annually
Coyote has a fast-paced, team-oriented culture focused on service, innovation, and technology Employees highlight the supportive environment, great benefits, and opportunity to learn and advance.
Coyote Logistics Interview Process
The Coyote interview process typically follows these steps:
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Initial phone screen with recruiter (30 minutes)
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Phone interview focused on experience (45-60 minutes)
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Virtual interview with hiring manager (1 hour)
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In-person panel interviews (3-4 hours)
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Final interview with senior leadership
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Decision made and offer extended
Each interview round will get progressively more difficult as they evaluate your skills and experience. Expect 2-3 virtual interviews before being invited on-site.
Coyote Logistics Interview Questions and Tips
Experience and Background Questions
- Walk me through your resume and relevant experience.
- Why are you interested in a career in logistics and freight brokerage?
- What attracted you to Coyote Logistics?
- Describe your experience with negotiating rates and contracts.
- Tell me about a time you resolved a difficult customer service issue. What was the outcome?
*Tips: Highlight your problem-solving skills, attention to detail, and passion for the industry. Use numbers and data when discussing past experience. *
Behavioral and Situational Interview Questions
- Tell me about a time you missed a work deadline. What actions did you take?
- Describe a situation where you had to manage multiple priorities. How did you handle it?
- What is your approach to working on a team?
- How do you respond to stressed out or difficult clients?
- Imagine the load you secured for a client gets delayed. How would you communicate this?
Tips: Use the STAR method to describe specific situations. Emphasize teamwork, communication skills, and creativity.
Logistics and Industry Knowledge Questions
- What major factors determine the rates for a freight shipment?
- How can you add value as a broker beyond securing truckload capacity?
- What metrics would you track to measure success as a broker?
- How can a 3PL like Coyote differentiate from competitors?
- What transportation management system (TMS) have you worked with?
*Tips: Leverage your industry knowledge. Discuss KPIs like margin per load, revenue per employee, carrier retention rate, etc. *
Role-specific Questions
For sales roles:
- How would you go about prospecting new clients for Coyote?
- Share metrics that helped you succeed in previous sales roles.
- How have you leveraged data and analytics to hit sales targets?
For operations roles:
- Walk through the steps of planning a cross-border shipment.
- How can you ensure seamless communication across multiple teams?
- What KPIs are most important for Ops to track daily/weekly?
Tips: Ask clarifying questions if needed to provide the best response. Share processes, tools, and metrics that drove results.
5 Tips for Coyote Logistics Interview Success
Here are some final tips to stand out and ace your Coyote Logistics interview:
1. Research the company – Study their website, press releases, Glassdoor, and news articles. Know their capabilities, leadership team, values, and culture.
2. Practice aloud – Rehearse speaking through sample questions and stories. Practice video interviews if applying for a remote role.
3. Show passion – Convey genuine interest in Coyote’s mission and growth. Ask thoughtful questions about the role and team.
4. Quantify experience – Provide numbers, stats, and specific examples demonstrating your skills and accomplishments.
5. Follow up – Send thank you notes reaffirming your interest and fit for the position.
With preparation, you can feel confident and prepared to shine in your Coyote Logistics interview!
The Values We Live By
It’s how we operate. Every day. Everywhere. Every time.
Logistics never stops, and neither do we. We’re never satisfied with the status quo. We embrace change and transformation with our continual focus on the future.
We want to be the best and do our best every single day. That’s why we hire incredible talent and empower them to thrive in their roles and the industry.
Our commitment to each other, our shippers and our network of carriers is rooted in trust. We overcome challenges and celebrate victories together. We value our relationships and know that amazing things happen when we work as a team.
What we do every day matters, and everything we do adds up. We are responsible for our jobs and know what our bigger purpose is in our company, our industry, and our society. We’re always striving to make a positive impact around the world.
Our word means everything. We’re committed to what we do and who we serve. We do the right thing and follow through every time. No Excuses.
What We Do Together Sets Us Apart
The logistics industry never stops evolving, and neither do we. Our goal is to empower our customers to make smarter supply chain decisions. Every time. Everywhere. We’re forward thinkers that take a collaborative approach to solving complex supply chain challenges.
At the core of our services and solutions are our people. That’s why we’re committed to offering a best-in-class employee experience to our global workforce. Join us, and help build the supply chain of the future.
Your first day here is the start of a career, not a job. You can grow quickly because we’ll teach you everything you need to know about our business, technology, and field.
We build cutting-edge technology that’s shaping the future of the industry. Join a team that has the tools, resources, and ability to work together to move the whole industry forward through digital innovation. This includes jobs in software engineering, data science, and product design.
Our mission is to deliver a best-in-class experience to our customers. Businesses around the world trust us to move their freight with expertise and integrity. People who work together to give great customer service will be rewarded for a job well done.
Our customers’ needs are evolving, and we’re here to help drive business forward. That’s why we take complex problems head-on and don’t stop until they’re solved. Sound like you? Join a team that shares your passion for building creative solutions.
We offer unique benefits that make careers with us great. We want to give our employees more than just the benefits they’d expect, like health insurance for individuals and families and plenty of paid time off. We also want to give them benefits they might not expect, like matching employee donations and paid days for community service. Learn more about our employee benefits.
Our values guide us, our mission aligns us, and our culture unites us – on a global scale. We value and celebrate the diverse backgrounds, perspectives and experiences of every employee. Our inclusive environment, casual dress and open-concept office spaces facilitate collaboration. We believe it’s not just about what you do, but also how you do it. No excuses.
We operate with purpose through a global mission to support our local communities, advance sustainability and advocate for a more inclusive society. From donating our logistics services to help those in need to supporting our employees in their missions to make a difference, we strive to positively impact the world.
If you join our team, you’ll be a part of UPS, which is one of the biggest and most trusted shipping and logistics companies in the world. Together, we give our customers around the world cutting-edge solutions, scale, and expertise, and we give our employees amazing chances to grow. It’s a relationship built for growth.
LOGISTICS Interview Questions & Answers! (Logistics Coordinator + Logistics Manager Interview!)
FAQ
Why should we hire you in logistics?
Why are you interested in this position?
