CPW Greenwood, also known as the Greenwood Commissioners of Public Works, is the main provider of electric, natural gas, and water services for the city of Greenwood, SC and surrounding counties This article will provide an in-depth overview of CPW Greenwood, including its history, services, customer programs, bill pay options, safety tips, and more.
CPW Greenwood is a publicly owned utility company that operates on a non-profit basis to serve its customers. The utility is governed by an appointed board of commissioners and provides services to approximately 17,500 residential and commercial accounts.
CPW Greenwood was established in 1914 and has been serving the Greenwood area for over 100 years. As a community-owned utility, their mission is to provide safe reliable, and affordable essential services to local citizens and businesses.
CPW Greenwood Service Area
The utility’s service area covers Greenwood County as well as portions of surrounding Abbeville, Edgefield, Laurens, McCormick, and Saluda counties in upstate South Carolina.
In addition to the city of Greenwood, CPW Greenwood provides services to the towns of Hodges, Ninety Six, Troy, Ware Shoals, and surrounding rural areas.
CPW Greenwood Services
CPW Greenwood offers the following utility services to customers in their territory:
- Electricity – Providing reliable electric power and maintenance services
- Natural Gas – Safe delivery of clean natural gas for heating and appliances
- Water – Treatment and distribution of drinking water that meets all safety standards
Customers typically receive electric and water service with the option to add on natural gas service as needed.
Ways to Pay Your CPW Greenwood Bill
CPW Greenwood offers multiple payment options to fit customer needs:
- Online – Pay via credit/debit card or e-check through their online bill pay
- Phone – Call the IVR payment line anytime or customer service during business hours
- Mail – Send check or money order payments to the PO box
- In Person – Visit the CPW Greenwood office at 121 W Court Ave
- Drop Box – Use the drive-up 24/7 drop box at the CPW office
- AutoPay – Enroll in recurring automatic payments from your bank account
Online and phone payments allow real-time posting so your service won’t be disrupted.
CPW Greenwood Customer Programs
CPW Greenwood offers special programs and services for customers including:
- Budget Billing – Fixed monthly payment amount to help plan your utility budget
- Seniors & Disabled Discount – 25% discount on base electric and water rates for eligible customers
- Payment Arrangements – Setup a payment plan for past due balances
- Energy Efficiency Rebates – Rebates for installing qualifying energy efficient equipment
- CPW Cares – Helps customers in need pay utility bills through community donations
Check your eligibility and enroll through their online customer portal.
Monitoring and Paying Your CPW Bill Online
CPW Greenwood offers a free online customer portal to manage your utility account. With the online account you can:
- View current and past bills
- Make payments
- Check your usage
- Report outages
- Update account information
- Enroll in paperless billing
- Sign up for outage alerts
- Submit service requests
Access your online account anytime at GreenwoodCPW.com.
Safety Tips from CPW Greenwood
As a utility provider, CPW Greenwood offers important safety information to help customers stay safe around electricity, natural gas, and water:
- Never touch downed power lines – call CPW Greenwood immediately
- Have gas appliances inspected regularly and repair leaks quickly
- Keep electric devices away from water sources
- Label and understand functions of breakers/fuses in your home
- Know how and when to shut off utility lines in an emergency
- Be aware of signs of gas leaks like rotten egg smell
Visit their website safety section for more tips.
Contacting CPW Greenwood
CPW Greenwood customer service is available:
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By Phone: Call (864) 942-8100
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In Person: Visit their office at 121 W Court Ave in Greenwood
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Online: Access the customer service portal on their website
Reach out with any questions about your utility services, billing, payments, or to report emergencies.
CPW Greenwood – Your Local Greenwood Utility
Welcome to our online payments website!
To use the online service, a surcharge of 2.75% for credit cards or $2.50 for e-checks will be charged.
PLEASE READ THE FOLLOWING BILLING INSERTS:
******PLEASE NOTE THAT IF YOUR ACCOUNT HAS BEEN DISCONNECTED DUE TO NON PAY YOU MUST CALL OUR CASHIER DEPARTMENT AT 864/942-8100 BETWEEN THE HOURS OF 8:00AM TO 5:30PM MONDAY THROUGH THURSDAY AND 8AM TO NOON ON FRIDAY FOR SERVICES TO BE RESTORED.
