| 1 | What is the key to success when communicating with the public. |
|---|---|
| 11 | Name a time when your patience was tested. How did you keep your emotions in check? |
| 12 | Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task. |
Special Agent Customs interview questions
This question can help the interviewer assess your knowledge of customs regulations and procedures. Your answer should demonstrate that you understand how often cargo, vehicles or vessels are inspected by customs officers. You can also use this opportunity to highlight any specific skills you have related to inspecting cargo, vehicles or vessels.
Example: “Yes, I am very comfortable working in a fast-paced environment. Throughout my career, I’ve worked in several high-pressure environments where I had to multitask and prioritize my work. For example, when I was working as a police officer, I often had to respond to calls for help simultaneously while also prioritizing more urgent situations. I think these experiences have prepared me well for this role.”
Example: “I am fluent in Spanish, which makes me an excellent candidate for this position because I can communicate with foreign travelers who may not speak English. In addition, I have completed several courses on international trade and customs regulations, which has given me a deeper understanding of the process and helped me develop my knowledge of the field.”
Example: “I have a lot of experience in searching vehicles for contraband items. I know that many people smuggle goods across borders because they can make more money selling them than paying taxes on them. To stop this from happening, I would use my training as a customs officer to search every vehicle thoroughly before allowing it to enter the country.”
Example: “I am passionate about protecting our country from dangerous substances and weapons. I also understand that it is important to treat everyone with respect while doing so. Your company has an excellent reputation for upholding these values, which is why I would love to work here. In fact, I have been looking for a job where I can use my skills and knowledge to make a positive impact on society.”
Tell me about your ability to work under pressure?
Answer tips
You may say that you thrive under certain types of pressure. Give an example that relates to the type of position applied for. Mention routine pressure you face, such as dealing with deadlines on a regular basis. Try not to use an example where you created the pressure yourself, by waiting too long to start something, or by handling a task irresponsibly at the beginning. For example, working under pressure to meet a customer’s deadline could be a good example, but not if you had waited too long to start the project. Answer samples
“Pressure is actually a catalyst to my work. When there is an imperative deadline, I refocus my energy into my work which in fact, has helped me to produce some of my best works. (Give examples) I guess you can say I thrive under pressure.”
To help you prepare for a CBP job interview, here are 35 interview questions and answer examples.
CBP was written by Kevin Downey and updated on June 23rd, 2022. Learn more here.
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FAQ
What are the qualities of a customs officer?
- skilled at communicating.
- able to relate to people from a range of cultures and backgrounds.
- polite, patient and helpful.
- firm when dealing with people.
- skilled at analysing information and solving problems.
- good at planning.
- responsible.
- observant, with an eye for detail.
What is the role of custom Officers?
Which subject is best for custom officer?
Control all goods being entered into the country, export and transit goods. Conduct documents checking. Verify information in refund claims. Prepare enquiries and offence files. Check the classification of goods and carryout assess and valuation of the same.
