Slade Mitchell, Energy Marketing Administrator for City Water & Light, expresses the strength of our municipally owned utility:
“Jonesboro City Water & Light has excess capacity in the water, wastewater and electricity areas. We offer some of the lowest rates in the country and have not had an electric rate increase since 1984. We think that CWL’s position will stay strong in the future, which will be very good for our community in many ways for many years to come. ”.
#Simplify Bill Paying with CWL Jonesboro AR
Paying bills can be a tedious task With so many accounts and due dates to keep track of, it’s easy to miss payments and get hit with late fees But City Water & Light (CWL) of Jonesboro, AR aims to make bill paying as convenient as possible for its customers. CWL offers multiple ways to view and pay your water, sewer, sanitation, and electric bills online or through their mobile app. Read on to learn how CWL Jonesboro bill pay can save you time and simplify your finances.
Online Account Access
The easiest way to manage your CWL Jonesboro account is through their online customer portal. To get started, visit www.jonesborocwl.com and click on “Pay Bill” in the top menu. First-time users will need to create an account, which just requires entering your CWL account number, name, email address, and phone number.
Once your account is set up, you’ll be able to:
- View current and past bills
- Check your account balance
- Make a one-time payment
- Set up recurring auto-pay
- Update account and contact information
- View payment history
- Access energy usage graphs
The online portal allows you to pay by credit/debit card, bank draft, or electronic check. It’s available 24/7, so you can log in and pay whenever it’s most convenient for you.
CWL Jonesboro Mobile App
In addition to the online portal, CWL Jonesboro also offers a free mobile app for iOS and Android devices. The app provides all the same account management and bill pay features right from your smartphone or tablet.
With the CWL Jonesboro app, you can:
- Check your balance
- View and pay bills
- Make a payment via Apple Pay, Google Pay, credit/debit card, or bank draft
- Set billing reminders and alerts
- Monitor electric usage
- Report outages or issues
The app makes paying your bill on-the-go a breeze. Download it from the App Store or Google Play Store to get started.
Payment By Phone
If you prefer to pay your CWL Jonesboro bill over the phone, no problem! Call their automated payment line at 870-932-1052 and follow the prompts to make a payment using your credit/debit card or checking account information. Agents are also available weekdays from 8AM to 5PM at 870-935-5581 if you need assistance or have any account questions.
In-Person Payments
People who like to deal with people directly can pay CWL Jonesboro at their office at 308 South Church Street in Jonesboro with cash, check, money order, credit or debit card. Monday through Friday, 8 a.m. to 5 p.m., you can pay in person. For your convenience, there is also a drop box for after hours.
CWL Jonesboro offers several bill payment assistance programs for qualifying customers, including:
- Senior discount – seniors 65+ receive a 30% discount off the base rate for electric service
- Income-based assistance – reduces bill based on household income and eligibility
- Medical necessity program – provides payment assistance for those with special medical needs requiring electric equipment
- Budget billing – evens out seasonal highs/lows so you pay a consistent amount each month
Contact their office to learn more about these money-saving programs.
Avoid Late Fees and Disconnection
Paying your CWL Jonesboro bill on time every month avoids inconvenient late fees and possible disconnection of your services. Make sure to pay your bill by the due date shown on your statement. If you anticipate having issues making a payment, contact CWL Jonesboro immediately to set up a payment plan.
Disconnection of services can occur if a bill is more than 45 days past due. Reconnection fees apply if your services are disconnected for non-payment. Avoid these extra costs and headaches by staying on top of your bill.
Choose Your Preferred Payment Method
CWL Jonesboro offers flexible options to pay your water, sewer, sanitation, and electric services. Pay online, through the mobile app, by phone, in person, or by mail – whatever works best for your needs. Sign up for auto-pay or billing reminders to ensure you never miss a payment.
Simplifying bill management improves peace of mind. The mobile app, online account tools, and different payment options at CWL Jonesboro make it easy to stick to a budget and avoid late fees. Pay bills your way and gain control over your finances.
Capacity and Demand (Approximate)
| Fuel | Capacity (MW) | Approximate % of Total Capacity |
|---|---|---|
| Low Sulfur Coal | 250 | 45.0% |
| Federal Hydro | 80 | 114.4% |
| Natural Gas | 175 | 31.5% |
| Solar | 50 | 9.0% |
| TOTAL GENERATING CAPACITY | 555 | 100% |
Peak Demand : 312.5 MW (August 24, 2023)
Simulated Industrial Electrical Bill
| Peak Demand | kWh used (kWh) | **Total Bill |
|---|---|---|
| 1,000 | 612,000 | $29,873.05 (4.88 cents per kWh) |
| 5,000 | 3,060,000 | $149,365.25 (4.88 cents per kWh) |
*Rates are provided in good faith, but please contact a CWL representative to confirm that rates are current.
**Bill assumes 95% power factor, discounts for both primary metering and customer-owned transformer, and most recent energy adjustment (EAC), which accounts for fluctuations in wholesale energy costs. Taxes are included.
Highway 49 Power Needs
How do I pay my CWL bill in Jonesboro?
There are several ways to pay at CWL Jonesboro, so you can choose the one that works best for you. Online: CWL’s online bill pay is the easiest way to pay. You can pay by e-check for free or by debit/credit card for a small convenience fee. Phone Call 1-855-288-0680 anytime to pay by debit/credit card This automated phone payment system is available 24/7 Mail.
Does Jonesboro City Water & Light have a pay Near Me program?
Geo resource failed to load. Jonesboro, AR (KAIT) – A new program will give Jonesboro City Water and Light customers another way to pay their monthly bills. Officials from the utility company say it will also make things easier for customers. CWL is working with Pay Near Me, a company that allows people to pay their bills with cash.
Who is CWL Jonesboro?
CWL has provided essential utilities to the city since 1906. Today, it operates as a consolidated utility district overseen by the Jonesboro city government. In addition to power water, and sewer access CWL Jonesboro aims to deliver excellent customer service to the community. This includes multiple ways to pay your utility bill conveniently.
Can I pay my utility bill online in Jonesboro AR?
Dealing with utility bills can feel like a hassle, especially if you have to mail payments or drive across town to drop them off. But with CWL Jonesboro AR, it’s easier than ever to pay your bill because you can do it online or over the phone.
When should I pay my CWL Bill?
To avoid late fees and disruption of service, make sure to pay your CWL bill by the due date listed. Here are some tips: For the fastest processing, pay online or by phone. Mailed payments can take over a week to post. If mailing a payment, allow 5-7 business days for delivery before the due date.
Does Jonesboro have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Jonesboro Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
