Dalton Utilities has operated as a public utility since 1889. Dalton Utilities provides potable water, electric, natural gas, and wastewater treatment services to the City of Dalton and portions of Whitfield, Murray, Gordon, Catoosa and Floyd counties.
Beginning in 1999, Dalton Utilities branched into telecommunications with broadband services to large industrial/commercial customers. In 2003, Dalton Utilities launched its OptiLink family of services and now provides broadband, TV streaming, telephone, and internet services to area residents and businesses.
Dalton Utilities serves approximately 50,000 customers and employs over 300 area residents. If you have questions, need updates in your area or would like to schedule service, please contact us at 706-278-1313 today. If you wish to pay a bill, please call 706-529-0001.
Living and working in Dalton GA means having reliable electricity, water sewer, and more from Dalton Utilities. Paying your utility services through them is quick and easy with several online options. You can view billing history, make one-time payments, set up auto-pay, and manage notifications all on their website.
In this guide, I’ll outline the online payment features offered by Dalton Utilities and walk through how to use them We’ll look at creating an account, payment methods, going paperless, payment kiosks, and getting account help Let’s get started!
Create an Online Account
The first step to pay online is to create your customer account at DaltonUtilities.com. This gives you 24/7 access to manage payments and account details.
You’ll need to provide some basic info from your latest bill to verify your identity. This includes things like:
- Account number
- Service address
- Name on the account
- Last payment amount
Once your account is created, you can log in anytime to view billing history, make one-time payments, set up recurring bank drafts, update preferences, and more.
Understand the Online Billing Options
With an online account, you have full visibility into your Dalton Utilities billing details:
- See account balance and due date
- Review current and past statements
- Monitor your electric, water, and gas usage
- Check payment processing status
- Receive email/text alerts
- Go paperless
Having all this info available online makes it easy to stay on top of your utility billing and spot any issues early.
Choose Your Preferred Payment Method
Dalton Utilities offers various ways to pay your bill online for convenience:
- Credit/debit card – Visa, Mastercard, Discover, American Express
- E-check – Free direct bank account withdrawals
- Bank draft – Auto-pay directly from your chosen account
- Online banking bill pay – Initiated through your bank
I recommend setting up a card or e-check on your account to make quick one-time payments. You can also establish a monthly bank draft for automated hands-off billing.
Go Paperless and Reduce Clutter
Tired of a pile of mailed utility bills? You can opt for paperless billing through your online account to go green and declutter.
Instead of mailed paper statements, you’ll receive:
- Email notifications when new bills are ready
- PDF copies of bills attached to emails
- Online account access anytime
Switching to paperless billing is an easy way to reduce waste and keep things digital. Plus you’ll get alerts as soon as your bill is ready to view and pay.
Use Self-Service Payment Kiosks
For cash payments or paying without your bill handy, Dalton Utilities has three 24/7 self-service payment kiosks around town. They accept cash, cards and can scan your bill barcode to pull up your account.
Kiosk locations:
- Dalton Utilities office drive-thru
- Inside La Providencia grocery store
- Inside Loa Bakery
Kiosk payments post to your account same-day. Just note that kiosks don’t provide change and don’t accept bill payments past the due date.
Get Account Help from Customer Service
If any questions come up on your account, customer service is available at 706-278-1313. They can assist with billing details, starting new services, payment arrangements, and any other utility needs.
Now you can take control of your Dalton Utilities account and billing online. Sign up for an account today to view history, make payments, go paperless, and more! Simplify bill payment and stay current each month with these handy online tools.
Over 130 Years of Excellence
Dalton Utilities is committed to protecting our regional infrastructure and environment and helping our customers practice safety and energy efficiency.
To preserve our region’s natural habitat and resources, we manage a 9,600-acre Land Application System, one of the largest and most innovative in Georgia and the United States. We also oversee a variety of community programs, initiatives, and local nature reserves.
Lawrence Utilities Online Bill Pay Tutorial
FAQ
How do I pay my Dalton Utilities bill by phone?
Who is the CEO of Dalton Utilities?
July 5, 2023: John Thomas was named CEO of Dalton Utilities by the Board of Commissioners of the Water, Light, and Sinking Fund today (Dalton, Georgia). Click here to contact Kay Phillips at 706-529-1032 for immediate release.
What is the late fee for Dalton Utilities?
A late fee of 5% will be added to your current bill amount if it is not paid by 8:00 a.m. This will result in the loss of the discount. m. on the following day after the due date.
What is the water quality in Dalton Utilities?
The most recent Source Water Assessment we did showed that Dalton Utilities’ drinking water sources are LOW to MEDIUM susceptible. Water sources are rated based on how easily they can be polluted by things like being close to major roads, railroads, and agricultural runoff.
Does Dalton Utilities accept online payments?
Online Payment 4. Payment Kiosks We have payment kiosks in three locations that take both Dalton Utilities and OptiLink payments. Customers may pay with cash or credit card, no coins accepted, and no change given. There is a kiosk that can read your account number from your bill. If you don’t have your bill with you, you will need your account number.
How do I pay my Dalton Utilities/Optilink Bill?
Did you know Dalton Utilities/OptiLink offers several convenient ways to pay your bill? 1. Pay By Phone* Pay your bill by credit card, electronic check, or debit card at (706) 529-0001. *Phone payments no longer apply a convenience fee. 2. Bank Draft.
Who is Dalton Utilities?
Dalton Utilities is a premier utility company serving Dalton, GA, & surrounding areas. We provide electricity, natural gas, water, & wastewater. Call today!.
How do I contact Dalton Utilities?
Dalton Utilities serves approximately 50,000 customers and employs over 300 area residents. Please call us at 706-278-1313 right away if you have any questions, need information about what’s going on in your area, or would like to set up service. If you wish to pay a bill, please call 706-529-0001.
How do I create a Dalton Utilities account?
If you already have an account, you just need to login to the Dalton Utilities site. Dalton Utilities accepts credit cards, debit, and direct deposit. Click here to login . Want to create a new account? You can create a new account on the Dalton Utilities website.
Where does Dalton Utilities collect water?
It was founded in 1887 and gets its water from a number of different sources, including: (1) surface water from the Conasauga River and Coahulla Creek, as well as groundwater from Freeman Springs; (2) surface water from Mill Creek; and (3) water bought from Eastside Utilities, Catoosa Utilities, and Chatsworth Water Commission.
