Having access to clean, safe drinking water is something we often take for granted. But providing water service to homes and businesses takes extensive infrastructure and resources. As a customer of Darlington County Water & Sewer Authority (DCWSA) in South Carolina, paying your water bill on time helps keep the taps flowing.
In this comprehensive guide, we’ll look at everything you need to know about paying your Darlington County water/sewer bill including
- Understanding your water bill and charges
- Payment methods and options
- Setting up automatic payments
- Going paperless with eBills
- Finding your account number
- Late fees and disconnection policies
- Payment assistance programs
- Troubleshooting payment issues
Let’s dive into how to easily pay your DCWSA water bill each month!
Darlington County Water Bill Charges
Your monthly Darlington County water bill generally includes charges for:
- Water usage based on gallons consumed
- Basic facilities fee
- Sewer service fee if connected to the system
- Other service fees (trash, late payment, etc)
Review your bill carefully to ensure all charges are accurate before paying. Contact DCWSA customer support if you have any questions.
Payment Options for Your Water Bill
DCWSA offers multiple ways to pay your water bill conveniently:
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Online – Pay via the DCWSA online payment portal. Quickpay available.
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Phone – Call the 24 hour automated payment line at (843) 396-5003.
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Mail – Send check or money order to the payment address on your bill.
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In person – Pay with cash, check, credit or debit card at the DCWSA office.
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Auto draft – Set up recurring payments from your bank account.
Choose the payment method that works best for you each month.
Sign Up for Automatic Payments
For hands-free bill payment, enroll in auto draft through DCWSA. This automatically pays your water bill from your bank account each month.
To start, download and complete the draft authorization form. Return it along with a voided check. You can also enroll through the online payment portal.
With autopay set up, your bill is paid on time without you having to do a thing!
Go Paperless with Online eBills
Tired of paper bills piling up? With the DCWSA online payment portal, you can opt for paperless eBills.
You’ll get an email notification when your new eBill is ready to view. Login anytime to see your bill and payment history. No more clutter from mailed bills!
Locate Your DCWSA Account Number
To pay online, by phone, or enroll in autopay, you’ll need your 7 or 8 digit DCWSA account number. Here’s how to find it:
- On the top portion of your printed water bill
- Call customer service and provide your address
- Check your checkbook if you pay by mail
Make sure to have your account handy when paying for fast, accurate processing.
Understanding Late Fees and Disconnection Policies
DCWSA has the following policies on late payments:
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Bills are due by the due date on your statement to avoid penalties.
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A 10% late fee is added to past due balances.
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Accounts 30+ days late may be disconnected.
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A $50 fee is charged to reconnect service after disconnection.
Avoid fees and service interruption by paying on time. Contact DCWSA immediately if you anticipate payment issues.
Payment Assistance Programs
If you’re struggling financially, Darlington County offers payment assistance programs to help qualified residential customers:
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LIHEAP – Helps with heating and water bills
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H2O – Bill payment assistance program
Contact DCWSA to learn more about these assistance options if needed.
Troubleshooting Darlington County Water Bill Payments
Hopefully these tips will help avoid issues when paying your water bill:
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Double check your account number when paying online/phone.
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If auto draft fails, update expired card details.
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For payment help, contact DCWSA customer service.
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If disconnection seems likely, quickly request an extension.
Paying your water bill ensures continuing service delivery. Follow this guide to make paying your DCWSA bill smooth and simple! Reach out to customer service with any other questions.
Welcome to Online Account Access for
| Username: |  This website is protected by 128-bit SSL security |
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| Password: | ||
| Logging in… | ||
| Forgot your password or username? | ||
| You need to be registered in order to view your account. | ||
| Quick Pay | ||
Step one is to re-validate your account information, just like when you first signed up.
Just provide all of the information indicated below so we can validate your account and change your password.
When you signed up, we sent you a welcome email that contained your username. If you need us to, we can send it to you again.
| Your Username: |
| Account Number: |
| ZIP Code: |
| Please wait… Cancel |
If what you really wanted to do was register your account for the first time, just click here to get started.
Please choose a new password which is at least 6 characters long, including at least one number.
| New Password: |
| Confirm New Password: |
| Please wait… Cancel |
First we need to retrieve and validate your service account by pairing your account number with other information that appears on your bill.
| Account Number: |
| ZIP Code: |
| Please wait… Cancel |
Please indicate whether you are the owner or tenant of the property listed below.
| Service Address: | |
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If Darlington County Water & Sewer Authority has received written authority from the property owner authorizing you to act on their behalf and take full responsibility for the account, choose owner. If Darlington County Water & Sewer Authority has received written authority from the property owner to provide you with a duplicate bill, choose tenant. This is required before you can create an online account access profile. Please see our Terms of Service below for more details. |
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| Cancel | |
| Account Number: |
| Name: |
| Service Address: |
| Mailing Address: |
Please review the information above carefully. Is everything correct?
| Account Number: |
| Name: |
| Service Address: |
| Mailing Address: |
Now lets create your online profile and get you logged in. Note: Passwords are required to be a minimum of 6 characters in length and must include at least one number.
| Username: |
| Email: |
| Confirm Email: |
| Password: |
| Confirm password: |
| I agree to the Terms of Service. |
| Please wait… Cancel |
Fill out all of the fields below and remember…
- You must use the same email you used when you signed up.
- You will only receive an email if all of the information you provide here matches what we have on file.
- For security reasons, failure to match information here will simply result in no email. That is, no on-screen notification will occur for mismatched input.
| Your Email: |
| Account Number: |
| ZIP Code: |
| Please wait… Cancel |
If your information matched what we have on file, you will get an email that contains your username. It may take a few minutes for your email to show up, and be sure to check that it was not filtered out as spam.
If you do not get your email, within 30 minutes, you will need to contact Darlington County Water & Sewer Authority at 843-393-8131 for further assistance. Welcome to our online payment website. All customers must first register your account online. You should have your latest bill handy to register your account. Do not include the last two 00 on your account number when using this system. We accept Visa, MasterCard, AMEX and Discover along with eChecks. There is no additional fee to use this system.
How to Pay Your Dare County Water Bill
Can I get a duplicate bill from Darlington County Water & Sewer Authority?
If the water in Darlington County This is required before you can create an online account access profile. Please see our Terms of Service below for more details. Cancel Please wait Please review the information above carefully.
What payment methods does Darlington County water & sewer accept?
Darlington County Water & Sewer, located in Darlington, South Carolina, provides safe, high-quality water services to the community. They accept various payment methods, including cash, checks, debit cards, credit cards, and money orders. Customer feedback is welcomed and appreciated. Information on how to pay bills in person or by phone.
Who is Darlington County Water & Sewer Authority?
Darlington County Water works with Looking for the easiest way to pay your bill? We give our customers a lot of different ways to pay.
Who provides Darlington County water?
Darlington has multiple water providers: Darlington County Water and Darlington City Water. This page provides information about Darlington County Water. There is a Darlington County Water
How do I create a Darlington County water account?
If you already have an account, you just need to login to the Darlington County Water site. Darlington County Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Darlington County Water website.
What if I don’t get my email from Darlington County Water & Sewer Authority?
It could take a while for your email to show up. Make sure it wasn’t marked as spam before you check it. If you don’t get your email in 30 minutes, you’ll need to get in touch with Darlington County Water.
