A Complete Guide to Paying Your Deep Run Water Bill

Having a steady supply of clean, safe drinking water is something we often take for granted. The team at Deep Run Water Corp works hard to deliver quality water service to all residents in their North Carolina service area. As a customer, understanding how to quickly pay your Deep Run Water bill is an important responsibility.

This guide will walk through the available payment options due dates, late fees, and other billing details you need to know. By handling your water account payments promptly each month you can avoid disruption and enjoy uninterrupted water service from Deep Run Water.

Overview of Deep Run Water Corp

Deep Run Water Corp is a local water utility company serving residents in Deep Run, North Carolina and surrounding communities. Key facts about Deep Run Water include:

• Provides drinking water sourced from groundwater wells

• Uses a team of water professionals to operate the system and ensures compliance with all federal and state drinking water regulations.

• Strives to deliver clean, safe water at an affordable rate to all customers in their service area.

• Is a nonprofit organization with an elected Board of Directors representing community members.

Checking Your Monthly Bill Amount

Deep Run Water bills for water service on a monthly basis. Your bill provides details on:

• Water usage based on meter readings
• Basic monthly service fees
• Any applicable surcharges or adjustments
• Current account balance and amount due

Bills are sent by mail or can be accessed electronically if you enroll in paperless billing. Review your bill carefully each month and contact customer service with any questions.

Having an accurate understanding of what you owe for the month allows you to select the right payment option and amount.

Convenient Ways to Pay Your Water Bill

Deep Run Water offers multiple ways to pay each monthly water bill:

• Online bill pay – Pay by debit/credit card through the customer portal.

• By phone – Call the payment line at 1-877-885-7968 to pay with a card.

• Automatic bank draft – Set up recurring monthly payments from your checking or savings account.

• By mail – Send a check or money order to the payment processing address.

• In person – Drop off cash, check, or money order at the Deep Run Water office.

• Night drop box – After hours bill payment drop box located on the building corner.

• Through your bank – Use your financial institution’s online bill pay feature.

Choose the most convenient way for you to pay each month. Online, phone, and automatic payments offer quick processing.

Payment Due Dates to Avoid Late Fees

Deep Run Water bills are due for payment by the 10th of each month.

If your payment is not received by the due date, a late fee of $5 is assessed to your account. Receiving your payment on time helps Deep Run Water continue providing reliable service.

For automatic bank draft customers, payments will be withdrawn 3 business days before the 10th to allow for processing time.

Always pay your water bill by the 10th to avoid any late penalties. Mark your calendar with reminders to help your payment arrive on time.

Steps to Pay Your Bill Online

Paying online is fast and easy with these steps:

1. Visit the Deep Run Water website.

2. Click on the green “Pay Your Bill Now” button.

3. Enter your 10-digit customer account number.

4. Select your payment amount and choose a debit/credit card.

5. Provide your card details and billing information.

6. Carefully review then click “Submit Payment” to process.

Once submitted, the payment will immediately post to your water account. You’ll receive an emailed receipt as confirmation.

What to Do if You Cannot Pay on Time

If an unexpected financial hardship prevents you from paying your Deep Run Water bill by the due date, quickly contact customer service to discuss your options:

• Request a payment extension to avoid late fees.

• Set up a payment plan to divide your balance into multiple smaller payments.

• Inquire if you qualify for special financial assistance programs that provide bill aid.

• Ask about alternative payment arrangements that work within your budget.

As long as you proactively communicate your situation, Deep Run Water will work with you on solutions to keep your service active. Never ignore a past due bill.

Avoiding Water Service Disruption

If your water bill is still unpaid after the due date, Deep Run Water may interrupt service temporarily due to non-payment. To avoid service disruptions:

• Pay your bill in full by the 10th of each month.

• Contact Deep Run Water immediately if you cannot pay on time.

• Set up reminders to help you pay your bill on the due date.

• Update your account with the most convenient payment method for you.

• Enroll in paperless billing to ensure you get notified immediately when bills are ready.

Staying on top of your monthly payments is crucial for avoiding account suspension and costly reconnection fees.

Customer Service Assistance for Billing Issues

The Deep Run Water customer service team is available to assist with any questions or concerns about your water service billing or payments.

Contact them at 252-568-3006 or [email protected] for help with:

• Billing disputes or clarification needed on charges.

• Arranging alternative payment plans.

• Reporting any payment processing troubles.

• General account management, changes, and updates.

Don’t hesitate to reach out to them directly for fast, personalized support regarding your water account.

Reliable water service is important for your home or business. By following these guidelines, you can effectively manage payments for your Deep Run Water account and keep your tap flowing! Contact Deep Run Water to get started or learn more about service in your area today.