The City of Deer Park provides water and sewer services to the residents and businesses of Deer Park, Texas There are several ways Deer Park utility customers can pay their monthly water bill conveniently and efficiently In this article, we’ll look at the online, phone, mail, and in-person payment options offered by the city.
Paying Online
The easiest way for most Deer Park customers to pay their water bill is through the city’s online payment portal. To use the online system you must first create an account on the Municipal Online Payments website.
Registering only takes a few minutes You’ll need your 10-digit utility account number and an email address. With an online account, you can log in anytime to view your balance, usage, and payment history. You can also make quick payments by credit/debit card or e-check
The online system allows 24/7 access for payments at your convenience. You can also opt for paperless billing and set up automatic payments. Approximately XX% of Deer Park utility customers use the online payment option.
Paying by Phone
For customers who prefer to speak with a representative, Deer Park offers a dedicated utility billing phone line at (XXX) XXX-XXXX. Call during regular business hours and have your account number ready.
You can make a payment securely over the phone using a major credit/debit card. Phone payments allow immediately resolving any account issues versus waiting for emailed replies. An estimated XX% of customers choose to pay their water bill by phone.
Paying by Mail
The City of Deer Park still accommodates payment by physical check via mail. Each monthly paper bill includes a payment stub and return envelope that you can detach and use to send in your payment.
Be sure to allow 7-10 business days for mailed payments to avoid any late fees. While not as fast as electronic payments, mailing a check gives some customers added peace of mind around security and avoiding card fees. Approximately XX% of Deer Park utility customers submit payments by mail.
Paying In Person
In addition to remote options, Deer Park utility customers can pay their water bill in person at City Hall located at 710 E San Augustine St, Deer Park, TX 77536. In-person payments are accepted Monday through Friday from 8AM to 5PM.
When paying at City Hall, you can make a payment by cash, check, money order, or card. In-person payments allow resolving any billing issues directly with a customer service representative versus over the phone or online.
Payment Kiosk
For quick in-person payments, the City of Deer Park has an automated payment kiosk located outside City Hall. The kiosk is accessible 24/7 and accepts cash, coins, and card payments.
To use the kiosk, enter your 10-digit account number to pull up your balance. Follow the touchscreen prompts to insert your payment and print a receipt. The kiosk offers a fast self-service option for cash/coin payments.
Payment Arrangements
If you are unable to pay your Deer Park water bill in full, you can call (XXX) XXX-XXXX to set up a payment plan. The city offers payment extensions for customers experiencing financial hardship.
Extensions allow you to pay your outstanding balance over an agreed upon timeframe, such as 3-6 months. Payment plans help avoid service disruption while giving you flexibility to get back on track.
Avoid Late Fees with Reminders
To avoid forgetting your water bill due date, Deer Park customers can opt into payment reminders through their online account. You can choose to receive bill due alerts by email, text, or phone call as your due date approaches.
Setting up reminders is an easy way to stay on top of your bill and avoid any late fees. Reminders give you peace of mind that your due date will not be overlooked.
Auto-Pay for Worry-Free Payments
Another way Deer Park utility customers can set and forget their water bill is by enrolling in auto-pay through the online payment system. This automatically charges your credit/debit card or bank account each month on your due date.
Signing up for auto-pay ensures your bill is paid on time every month without any effort on your part. It prevents late fees caused by forgetting when your bill is due. Approximately XX% of customers use this convenient auto-pay feature.
Payment Options to Suit Your Needs
Whether you prefer paying online, by phone, mail, or in person, the City of Deer Park offers diverse options tailored to customer needs and lifestyles. Keeping utility bill payment straightforward for Deer Park residents is a top priority for the city.
CENTRAL COLLECTIONS281-478-7200OPTION #1 – AUTOMATED IVR PAY BY PHONEOPTION #2 – SPEAK TO A CUSTOMER SERVICE REPRESENTATIVE: UTILITY BILLINGOPTION #3 – SPEAK TO A CUSTOMER SERVICE REPRESENTATIVE: PROPERTY TAXOPTION #0 – SPEAK TO THE OPERATOROPTION #9 – REPEAT THE MENU New Payment Program Option – Text-to-Pay
The City of Deer Park has made it easier for you to pay your monthly utility bills through Text-to-Pay! Text-to-Pay allows customer to pay their utility bill anytime, anywhere through text message.
Simply Call (281) 478-7200 to set up text-to-Pay, select option number 1 and then select option number 4. Provide your utility account number and street address when prompted. Verify your enrollment with the confirmation text once received. You will then be enrolled in the text billing program!
Once enrolled, customers will receive a text message notification after each bill is generated. To pay, simply reply with the word, “Pay.” It is that easy!
Enroll in Text-to-Pay today!
The City of Deer Park is excited to announce the launch of its Advanced Metering Infrastructure (AMI) project, aimed at providing enhanced customer service to water utility customers. For more information on this exciting new project see the AMI section on this page!
The Utility Billing Customer Service Department is located in the back lobby at City Hall. The drive-through on the side of City Hall is also open Monday through Friday 8:00 am – 5:00 pm for payments. If you need further assistance you may call 281-478-7200 or Email Customer Service.
You can pay your City utility bill on-line without any fees by visiting theMunicipal Online Payments website or via phone with a $1.25 fee at 281-478-7200 and select option #1.
If you wish to inquire about starting new water service please call 281-478-7200 and select option #2 orEmail Customer Service
If water is already disconnected you will need to have someone available at the residence from 2:00 to 4:00 pm day of starting service. All service applications started after noon will be processed and service established the next business day.
Please Email Customer Service or call 281-478-7200 and select option #2 to start the process and verify receipt of necessary paperwork. At this time it may take us several days to respond to email inquiries as we may not have personnel available every day. We appreciate your patience, and be assured we will assist you as soon as possible.
You can now make water payments over the phone! You can access your account, obtain real-time balances, payment amounts, and due dates. Simply call 833-309-4332. There is a $1.25 charge for each transaction.
Please note: If your services have been disconnected due to non-payment, we regret to inform you that you cannot pay online or via phone in order to restore service. Payments must be paid in office or at the drive-thru at City Hall in order to begin the process of reconnection.
Monthly Water and Sewer Rates
Base Rate: $33.34 (First 2,000 gallons of water & sewer)
Each Additional 1,000 Gallons Water: $6.45
Each Additional 1,000 Gallons Sewer: $6.95
Responsibilities The Utility Department, also known as Central Collections, is responsible for the billing and collection of revenues for water, sewer, and commercial garbage service, as well as property tax, industrial district, and hotel motel occupancy tax.
Comments and complaints about water quality, sewage stoppages, or leaking fire hydrants should be directed to the Public Works Department via emailing the Public Works Department or by calling 281-478-7270. Comments and complaints about water service or utility billing can be addressed to the Utility Department by emailing Customer Service or by calling 281-478-7200 during normal business hours.
If your services have been disconnected due to non-payment, we regret to inform you that you cannot pay online or via phone in order to restore service. Payments must be paid in office or at the drive-thru at City Hall in order to begin the process of reconnection.
City of Deer Park utility bill – Convenient payment options
FAQ
What is the phone number for the water bill in Deer Park?
How long has Deer Park water been around?
WE HAVE GREAT TASTE IN WATER The crisp, clean taste is natural refreshment at its finest. People in the area have been quenching their thirst here since 1873! Come see our springs, which let us quench thirsts all over the world!
How do I pay for a water sewer reconnection in Deer Park?
You have to pay in person or at the drive-thru at City Hall in order to start the reconnection process. The water sewer system of the City of Deer Park is a self-supporting system. All the money that comes in from water and sewer bills is only used to keep the systems running.
Who is eligible for the city of Deer Park water & sewer bill program?
People who are the head of the household, live in the City, and get bills from the City of Deer Park for water and sewer services or from Waste Management for solid waste services can be a part of the program. Senior Customer – Must be 62 years of age or older.
How much is a monthly utility bill in Deer Park?
$90. 06 is the minimum monthly utility bill for residential customers in Deer Park. This amount gives 4,000 gallon consumption allowance and is charged $. 81 per thousand gallons thereafter. **Utility rates were increased January 2024. On the last business day of each month, bills are mailed.
What happens if water services are terminated in Deer Park?
As soon as the water service is cut off, all charges $83. 99 is the monthly minimum utility bill for commercial customers in Deer Park. This amount gives 4,000 gallon consumption allowance and is charged $. 81 per thousand gallons there after for water and $. 75 for sewer.
How much does Deer Park Water cost?
Deer Park Water Delivery prices range from $12. 98 for a 2 to 5-gal bottle to $25. 96 for a 4 to 5-gal bottle. The cost for a Nestle Pure Life 5 gallon bottle is $6. 66 per month. Water delivery fees are billed by credit or debit card.
How can I pay my taxes in Deer Park?
If you have already filed your taxes and have an account, you can use the secure payment link to pay your taxes in Deer Park. If you have never filed a tax return with the City of Deer Park before, you need to call the tax office and make an account. Once you have an account, you can use the e-file link to pay your taxes.
