Delmarva Power and Light Company (now Delmarva Power) is a natural gas and electricity utility provider with over 600,000 customers in several eastern Maryland and Delaware regions, including Cecil County, Lewes, Somerset, Wicomico County, Eastern Shore, Salisbury, Dover, Ocean City, Georgetown, and Sussex County. byAmanda SmithPosted December 11, 202210m Read
Delmarva Power offers their customers several ways to pay their electric and gas utility bills. While online and mobile app payments are popular, some customers still prefer paying over the phone. Here is information on how to pay your Delmarva Power bill by phone and other payment options.
Delmarva Power Bill Pay By Phone
To pay your Delmarva Power bill by phone, call their customer service line at 1-800-375-7117. This toll-free number can be used for bill payments and other account support needs.
When you call the Delmarva Power customer service number, select the “Pay Bill” option from the phone menu. An automated system will walk you through the process step-by-step.
You’ll need to enter your 10-digit Delmarva account number and the amount you owe for the current billing cycle. The automated system accepts payments by debit/credit card, checking account, or money transfer.
After paying by phone, the system emails a payment confirmation number for your records. The amount is immediately credited to your account balance.
Other Ways to Pay Your Delmarva Power Bill
In addition to phone payments, Delmarva Power offers these other payment options:
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Online – Pay at delmarva.com through your secure online account dashboard. You can also manage your account, view usage, enroll in autopay, paperless billing, and more.
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Mobile app – Download the Delmarva Power app for iOS or Android to pay on your smartphone or tablet. The app allows one-time or recurring payments.
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In person – Take cash check or money order payments to an authorized pay station. Many grocery stores, pharmacies, and check cashing locations serve as payment centers.
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By mail – Detach the payment stub from your paper bill and mail with a check or money order in the return envelope provided, Allow 7-10 days for mail delivery,
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Autopay – Enroll in auto-debit from your bank account each month to set payments on autopilot. Avoid late fees and free yourself from payment reminders
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Budget billing – Pay a fixed amount each month based on your estimated annual usage to help even out seasonal highs/lows.
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Third-party bill pay – Those using bank bill pay or third-party services like Doxo can pay Delmarva through those platforms.
No matter which option you choose, your Delmarva Power account number is the key detail needed to ensure proper payment application.
What Information is Needed to Pay by Phone?
Have these account details handy when you call 1-800-375-7117 to pay your Delmarva Power bill:
- Delmarva account number
- Service address on the account
- Amount due for the current billing cycle
- Payment method (debit/credit card, bank account, etc.)
The automated system may also ask for your phone number on file before processing the payment.
Make sure your account is not past due before making a one-time phone payment. Past due balances must be paid directly through a customer service representative.
Pay-by-Phone Process and Payment Confirmation
Here is a summary of what to expect when paying your Delmarva Power bill over the phone:
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Call 1-800-375-7117 and select “Pay Bill” after the introductory message
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Enter your 10-digit account number followed by the # sign
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Enter your service street address and press #
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Enter the payment amount when prompted
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Select your payment method and enter card/account details
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Listen to the payment summary and confirm the details
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Make note of the confirmation number at the end
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Check your email inbox for a payment receipt from Delmarva Power
The emailed receipt and confirmation number document that your phone payment was processed as intended. Make sure the details match what was entered.
Phone Payments for Former Pepco Customers
Delmarva Power absorbed Pepco’s service territory in Maryland in 2020. Former Pepco customers can call 1-800-732-3474 to pay their Delmarva Power bill over the phone now.
The pay-by-phone process is the same. Enter your account number, address, amount due and payment information. Payment will be credited to your Delmarva account just like other customers.
Avoid Late Fees with On-Time Payment
One benefit of phone bill payment is the ability to quickly process a payment anytime before the due date. Since the transaction is automated, your payment posts to your account immediately after the call.
Paying on time helps avoid Delmarva’s late fee, which is 1.5% of the unpaid balance. You can request a one-time fee waiver if needed. Enrolling in autopay can also help prevent late payments.
For the quickest processing and greatest convenience, create an online account dashboard at delmarva.com. But phoning in payments remains a simple option for customers who prefer it.
Delmarva Power Phone Number and Contact Info
Here is some general contact information:
- Delmarva Power Customer Service â1-800-375-7117
- Mailing Address â For Payments: Delmarva Power, P.O. Box 13609, Philadelphia, PA 19101-3509. For misc. correspondence (Gas pipeline or power line damage, weather safety emergency information, etc.) Corporate Correspondence, Delmarva Power, P.O. Box 17006, Wilmington, DE 19850-7006.
To avoid any confusion, use your registered number when calling any of the numbers above.
How to Lower Your Delmarva Power Bill
Deregulated energy plans allow customers to choose from several rates from multiple competitive energy distributors and suppliers. Check the âPrice to Compareâ â Delmarva Powerâs default rate â and compare it with licensed electricity and natural gas supplier prices.
Arborâs TrueRate Protection is the best way to ensure that you always pay the lowest rate against your current âPrice to Compare.â
For example, Delmarva Powerâs current electricity Price to Compare is 7.25 cents per kWh. Arbor scans the electricity utility markets for the best rates, and will generally find lower rates than your current supplierâs price.
You can use the calculator to find out exactly how much you can save with TrueRate Protection.
Greenbill, Delmarva Power’s My Account
FAQ
Where can I pay my Delmarva bill?
How do I report a gas leak to Delmarva power?
How do I stop service at Delmarva?
How do I get a bill pay phone number from Delmarva Power?
Delmarva Power gives you two options for bill pay phone numbers: 1. Call 1-800-375-7117 This toll-free number connects you directly to Delmarva Power’s automated billing system. Using the automated line: The automated system is available 24/7. It’s quick and convenient for one-time payments without needing to speak to an agent. 2.
Does Delmarva Power have an online account?
If you’re a Delmarva Power customer, you can sign up for online access to your account. It’s a fast and easy way to pay your bill, view your energy use and so much more. New to Delmarva Power? With an online account, you can pay your bill online, eliminate paper statements or even make your payments automatic.
Where is my Delmarva Power account number?
Your Delmarva Power Account Number is the 12-digit number located on the top left corner of your bill. Please be sure to enter all 12 digits with no dashes. How do I pay Delmarva Power?
How do I pay my Delmarva Bill?
By phone – Call Delmarva’s automated payment system at 1-866-635-5722. Have your account number ready. By mail – Send a check or money order payable to Delmarva along with your payment stub. Allow 5-7 days for mail delivery time. In person – Take your payment to an authorized Western Union location. Bring your bill or know your account number.
How do I contact Delmarva Power?
Call 1-800-375-7117 This toll-free number connects you directly to Delmarva Power’s automated billing system. Using the automated line: The automated system is available 24/7. It’s quick and convenient for one-time payments without needing to speak to an agent. 2. Call 1-800-898-8045
When should I pay my Delmarva Power electricity bill?
Pay your Delmarva Power electricity bill in full by the due date to avoid late payment fees and potential service disconnection. Late fees are 1.5% per month. If your account becomes past due, Delmarva Power will issue disconnection warnings before interrupting service. Avoid any lapses in power by paying on time.
