The Easiest Way to Pay Your Delmarva Power Bill

Paying your electricity bill should be simple and straightforward. With Delmarva Power, one of the major electricity providers in Maryland and Delaware paying your bill is easier than ever thanks to their convenient phone payment system. By calling Delmarva Power’s customer service line at 1-800-375-7117 customers can quickly and easily pay their bill over the phone.

How To Pay Your Delmarva Power Bill By Phone

Paying your Delmarva Power bill by phone is one of the quickest and easiest ways to keep your account up to date. Here is a step-by-step guide to paying your bill over the phone:

• Step 1: Call 1-800-375-7117 – This is Delmarva Power’s dedicated customer service and bill pay line. Call this number to speak with a representative who can help you pay your bill.

• Step 2 Provide your account information – The customer service agent will ask you for your account number and address to pull up your account Have this information ready before you call to make the process faster.

• Step 3: Specify payment amount – Tell the agent how much you would like to pay. You can pay your total outstanding balance, make a partial payment, or even pay a future bill early.

• Step 4: Provide payment method – After specifying the payment amount, the agent will take your payment information over the phone. Have your debit/credit card or checking account details ready.

• Step 5: Get payment confirmation – The agent will process your payment and provide you with a confirmation number. Be sure to note this number down for your records.

And that’s it! Within minutes you can pay your Delmarva Power electricity bill through the quick and easy automated phone system.

Benefits of Paying Your Bill By Phone

Paying your electricity bill by calling Delmarva Power’s customer service line offers many advantages:

• It’s fast – No need to login online or mail a check. Just call anytime 24/7 and pay in minutes.

• Payment posts quickly – Phone payments post to your account almost instantly, keeping your balance up-to-date.

• Avoid late fees – Pay last minute before the due date to avoid late payment fees.

• Flexible payment options – Use your checking account, credit or debit card.

• Speak to an agent – Talk to a knowledgeable rep who can answer any bill questions.

• Confirmation number – Get a payment confirmation number for your records.

• Accessible – Pay by phone even if you don’t have computer or Internet access.

Other Ways To Pay Your Delmarva Power Bill

In addition to paying by phone, Delmarva Power offers a few other convenient payment options:

• Online – Login to your account anytime at Delmarva.com to pay online.

• Mobile app – Download the Delmarva Power mobile app for iOS or Android to pay on-the-go.

• Auto-pay – Set up recurring automatic payments from your bank account so you never miss a payment.

• Mail – Send a check or money order to the payment address printed on your monthly bill. Allow 5-7 days for mail payments to process.

• In person – Bring cash, check or credit/debit card to an authorized in-person payment center. Locations can be found on your bill or online.

While the phone payment method is one of the easiest options, choose the payment method that is most convenient for your needs each month. Delmarva Power offers flexible options to get your electricity bill paid on time every time.

What Information You Need To Make a Payment

To quickly pay your bill over the phone, having the following information handy will ensure the process goes smoothly:

• Delmarva Power’s phone number – 1-800-375-7117 is the number to call to pay your bill. Program it into your phone to always have it available.

• Your account number – This unique number identifies your Delmarva account. Your account number can be found printed on your monthly bill.

• Service address – Provide the address where your Delmarva Power service is active. This verifies you are paying the correct account.

• Payment amount – Tell the agent how much you want to pay on your account during this call. Specify if you want to pay the total balance, a partial payment, or a future balance.

• Payment method – Have your credit/debit card, checking account number, or other payment method ready to provide over the phone. Double check your payment info is current before calling.

With these key details handy, paying your Delmarva Power bill over the phone takes just minutes. Being prepared with this information results in a quick and easy payment process.

What To Do If You Have Trouble Paying By Phone

Paying by phone is usually a quick and hassle-free process. But occasionally issues can arise that prevent you from paying your bill over the phone. Here are some troubleshooting tips:

• Double check the phone number – Confirm you are calling Delmarva Power’s correct phone payment line at 1-800-375-7117. This number routes your call directly to the bill payment department.

• Verify your account information – Having incorrect account details like an outdated address on file can cause issues looking up your account. Double check your info is current.

• Try a different payment method – If your credit card or bank account is being declined, try an alternate payment option you have available.

• Call back during regular hours – If you called very early/late when customer service is closed, try calling again during normal business hours.

• Speak to a supervisor – Ask to speak to a supervisor or manager if your payment issue is not resolved by frontline employees.

• Pay online/in-person – As a backup option, login to Delmarva.com or visit an authorized payment center if the phone system is down.

With a few simple troubleshooting steps, you can resolve most issues that arise and successfully pay your Delmarva Power bill swiftly over the phone.

Why You Should Enroll In Auto-Pay

While paying your bill manually by phone each month works, enrolling in Delmarva Power’s auto-pay program can make your life even easier. With auto-pay:

• Your bill is paid automatically each month on the due date

• No more remembering when to pay or tracking down your account number

• Avoid late fees since your bill is always paid on time

• Saves time by setting it and forgetting it

• Peace of mind knowing your power won’t get shut off

• Earn a discount from some energy providers by enrolling

To enroll in auto-pay, simply login to your Delmarva account online or call the customer service number. Provide your bank account or credit card info and confirmation that you allow monthly automatic payments. It takes just minutes to set up and can save you time and hassle for years to come.

Key Takeaways On Paying Your Delmarva Power Bill By Phone

• Calling 1-800-375-7117 is the quick and easy way to pay your Delmarva Power electricity bill.

• To pay by phone, have your account number, address, payment amount, and payment method handy when you call.

• Paying by phone is fast, avoids late fees, and gives you payment confirmation.

• If you have trouble paying by phone, double check your account information and call during regular business hours.

• Enrolling in auto-pay can make bill payment even simpler by having your bill paid automatically each month.

Paying your Delmarva Power electricity bill doesn’t have to be a hassle each month. By understanding the ins and outs of paying by phone, you can keep your account in good standing and your power on with just a quick call.