Demco Bill Pay By Phone: A Convenient Way to Manage Your Utility Payments

Paying your utility bill is an essential task that must be completed each month. For many years, the standard options were mailing in a check or paying in person. But now, DEMCO offers a convenient phone payment system that allows customers to take care of this chore quickly and easily.

Overview of DEMCO’s Phone Payment System

DEMCO, an electric cooperative serving much of Louisiana, implemented its new phone payment system in 2021 as part of its MyDEMCO upgrade. To use this system, customers simply need to call 1-844-MyDEMCO and select Option #2.

This automated system is available 24/7 so you can pay your DEMCO bill whenever it’s convenient for you – even in the middle of the night! Below are some key features of the phone payment system

• Secure PIN – You’ll set up a 4-digit PIN to keep your account information safe when paying by phone.

• Payment Methods – The system accepts payments from your checking account, as well as credit and debit cards

• Payment Arrangements – You can set up payment plans if you need more time to pay your bill.

• Confirmations – The system will confirm when your payment has been submitted.

• Access Anytime – Because it’s automated, you can call to pay your bill or check your account balance 24 hours a day.

Walkthrough of Paying Your Bill by Phone

Using DEMCO’s phone payment system is simple and straightforward. Just follow these steps:

1. Call 1-844-MyDEMCO.

2. Listen to the voice prompts and select Option #2 for billing and payment.

3. Enter your 10-digit DEMCO account number.

4. Select whether you want to check your account balance, make a payment, or set up a payment arrangement.

5. If making a payment, choose your payment method – checking account or credit/debit card.

6. For checking account payments, enter your 4-digit PIN. For credit cards, enter your card information.

7. Confirm the payment amount and submit your payment.

8. Listen for the confirmation number and write it down for your records.

The automated system guides you through the process using voice prompts. The whole call usually takes less than 5 minutes.

Key Benefits of Paying By Phone

DEMCO’s phone payment system offers customers many helpful benefits:

• Convenience – Pay anytime, anywhere with just a phone call. No need to drive to an office or wait for the mail.

• Speed – The automated system is fast, with no wait times. Payments can be made in just a few minutes.

• Payment Options – Checking, credit, and debit payments are accepted.

• Payment Plans – Arrange installment plans from your phone if you need more time.

• Account Access – Check your balance or payment history 24/7.

• Security – Your PIN and payment info are encrypted for safety.

• Receipts – Get a confirmation number after each payment.

For busy customers, the convenience and speed of paying by phone is a great perk. DEMCO’s system makes it painless to stay on top of your utility bill.

Saving Payment Methods for Faster Payments

You can save time on future payments by storing your checking account or credit/debit card information in DEMCO’s phone system.

Here’s how to store payment methods:

• When making a payment, choose the “save payment method” option.

• Enter your 4-digit PIN if using your checking account.

• Provide your credit/debit card details.

• The system will confirm your payment method is saved for future use.

Next time you call to pay your bill, your payment information will already be on file. You can complete your payment faster without re-entering your details.

Stored payment methods are encrypted for security. You still need to enter your PIN when paying from a checking account. Saving your info just skips the step of re-entering long card numbers.

Tips for Paying Your DEMCO Bill By Phone

To ensure a smooth experience, keep these tips in mind when paying your utility bill by phone:

• Have your account number ready – this is needed to access your account.

• Call from a quiet area – this helps you hear the voice prompts clearly.

• Pay a few days before your due date – don’t wait until the last minute.

• Write down the confirmation number – keep this for your records.

• Double check payment amounts – confirm the system has the right amount.

• Update stored payment methods – if your card number changes, update your info.

• Check your statements – verify payments post as expected each month.

Following these tips will help avoid any issues and make paying your bill by phone quick and easy.

Payment Arrangements Provide Flexibility

If you can’t pay the full amount of your DEMCO bill, the phone system allows you to set up customized payment arrangements. These plans provide more time to pay your balance owed.

To set up a payment arrangement, select that option when prompted by the phone system. You’ll be asked:

• The total amount owed on your account
• How much you can pay now as a down payment
• How many monthly installments you need to pay the remainder
• The date each month when you’ll make installment payments

The system will calculate your payment plan based on the details you provide. Payment reminders are mailed prior to each scheduled installment date.

Payment arrangements must be paid as agreed or your power could be disconnected. But when utilized responsibly, they provide flexible options for customers facing temporary hardships.

DEMCO’s Phone Payment System Offers Convenience and Control

As an essential monthly task, paying your utility bill can feel burdensome. But DEMCO’s user-friendly phone payment system makes it easy and convenient. Customers appreciate the ability to pay at any time, store payment methods for speed, and arrange customized payment plans.

The phone system puts customers in control. You can check balances, review payment history, and handle your account management by phone 24/7. No need to worry about due dates or late fees. DEMCO’s technology upgrades have brought helpful innovations for on-the-go customers. Paying your bill has never been simpler.