How to Pay Your Water Bill Online at Denver Water

Paying your water bill on time to Denver Water is easy when you use their online payment system. You can pay your Denver Water bill conveniently through their website or mobile app anytime, anywhere. This comprehensive guide will walk through the process of setting up an online account with Denver Water and leveraging all the features for paying your bill online.

Overview of Denver Water

Denver Water provides drinking water to over 1.5 million people in the Denver metro area. They send out monthly bills for water usage to residential and commercial customers. As a customer, you are responsible for paying your Denver Water bill by the due date to avoid late fees or service disruption.

Some key facts about Denver Water bills:

  • Bills are sent monthly and are typically due 21 days after the billing date

  • Failure to pay on time incurs a $15 late fee.

  • Payments can be made online, by mail, automated phone, or in person.

  • Online payments post instantly to your account, avoiding late fees.

  • Customers can check their balance and payment history online anytime.

How to Pay Your Bill Online at Denver Water

Paying online at Denver Water’s website is by far the most convenient way to pay your water bill. Below are step-by-step instructions:

  1. Go to myaccount.denverwater.org and click on “Pay Bill”

  2. Click on “Sign Up” to create a new online account.

  3. Enter your account number, email address, password and other personal details.

  4. Verify your account and click Submit to complete registration.

  5. You will receive an email to activate your new account. Click the link in the email.

  6. Login using your email and password. Select “Pay Bill” to make a payment.

  7. Choose a payment method – credit/debit card or checking account. Enter details.

  8. Specify the amount to pay and select a processing date. Click Continue.

  9. Review payment details and click Submit. Your payment is now complete!

The payment will be instantly applied to your account. You can view payment history and download receipts through your online account as well.

Tips for Paying Your Denver Water Bill Online

Here are some tips for successfully paying your bill online with Denver Water:

  • Sign up for paperless billing to receive bill notifications by email rather than mail.

  • Set up automatic monthly payments so your bill is always paid on time.

  • Pay at least 3-5 days before the due date to ensure on-time payment.

  • Opt for account text or email alerts for due date reminders and payment confirmations.

  • Update your account information if you move or change banks/credit cards.

  • Check your balance and payment history periodically to ensure accurate billing.

  • Download the Denver Water mobile app to pay on the go from your smartphone.

Avoid Late Fees and Service Disruption

Paying your Denver Water bill after the due date can result in a $15 late payment fee being assessed to your account. Repeated late payments may even result in water service being disconnected, leading to additional fees for reconnection.

By paying online consistently before the due date, you can avoid late fees and keep your water running smoothly. Online payments post instantly, so you can pay even on the due date without penalty. You’ll have peace of mind knowing autopay or payment reminders will keep you on track.

Get Support from Denver Water

If you have any issues with paying your bill online or questions about your account, Denver Water offers the following resources for customers:

  • Call the customer support line at 303-893-2444 Monday-Friday 7AM-7PM

  • Chat online with an agent during business hours

  • Email questions to [email protected]

  • Browse the FAQs and how-to articles on the Denver Water website

The Denver Water support team is available to help with registration, account access, billing questions, outage reporting and any other needs you may have. Don’t hesitate to reach out!

Paying your Denver Water bill online through their new customer portal is the best way to avoid late fees, view your account activity, and save time. Signing up for a new account takes just minutes so you can immediately take advantage of all the benefits. With autopay, paperless billing, payment alerts and stellar customer service, Denver Water makes it simple to pay your bill on time, every time.

denver water pay my bill

Introduction to Denver Water Online, a customer self-service tool.

FAQ

Where can I pay my Denver water bill?

You can send a check, call our automated payment service at 1-800-556-0292, pay in person at any Western Union agent location, or pay online in full or in part.

How do I contact Denver Water org?

Contact Customer Care at 303-893-2444, Monday – Friday, 7:30 a. m. – 5:30 p. m. After hours emergency service is available at 303-628-6801.

How often does Denver water bill?

Fixed monthly charge: This charge helps pay the cost to collect, store, treat and deliver water to 1. 5 million people.

Is Denver water a public utility?

Denver Water proudly serves high-quality water and promotes its efficient use to 1. 5 million people in the city of Denver and many surrounding suburbs. The utility was founded in 1918 and is a public organization that is paid for by water rates and new tap fees, not taxes. It is Colorado’s oldest and largest water utility.

How do I pay my Denver Water Bill online?

A free, safe way to pay your water bill online at any time with Web Pay and an electronic check (ACH), an ATM/debit card, or a credit card* Your Denver Water account number and customer ID are all you need. They are at the top of your bill. This method will not save your information for future payments. *We do not accept American Express.

What is Denver Water Online?

Denver Water Online is an account management tool available to you 24/7. You can use this self-serve option to: Pay monthly water bills. Review water use. Manage your contact information. Sign up for autopay, paperless billing or text reminders and pay-by-text. You will need your Denver Water account number and customer ID, to create your account.

How do I pay my water bill online?

Email: wmdcustomerservice@denvergov. org 2000 W. Third Ave. Web pay lets you pay your water bill online safely and for free at any time with a credit card, an ATM/debit card, or an electronic check (ACH).

How do I Change my Password for the Denver Water Online site?

Welcome to the Denver Water Online site. If you already have an account but are logging into the new site for the first time, click “Forgot your password?” to change your password. If you don’t have an account, click Sign up nowto create one. See our troubleshooting FAQs.

Is Denver Water a public utility?

Denver Water proudly serves high-quality water and promotes its efficient use to 1. 5 million people in the city of Denver and many surrounding suburbs. The utility was founded in 1918 and is a public organization that is paid for by water rates and new tap fees, not taxes. It is Colorado’s oldest and largest water utility.

Where can I get sewage service in Denver?

People who use Denver Water in the City and County of Denver can get sanitary sewage service from the Wastewater Management Division of the Department of Transportation and Infrastructure. Website Call: 303-446-3500 (7:30 a. m. to 4 p. m. , Monday through Friday) Email: wmdcustomerservice@denvergov. org 2000 W. Third Ave.

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