Paying your water, sewer, and solid waste bill to the City of Hialeah’s Department of Public Works just got a whole lot easier thanks to a new online payment system. The city recently partnered with Xpress Bill Pay to allow residents fast and convenient bill payment through the new provider’s user-friendly website and mobile app. Read on to learn all about the new payment options and how to take advantage of them.
New Online Payment Provider Offers Improved Features
The City of Hialeah is excited to announce that Xpress Bill Pay is now the official payment processor for the Department of Public Works. This switch to the premier local government and service district payment provider gives Hialeah residents access to many great new features for paying their bills online.
Some of the key benefits of Xpress Bill Pay include
- Full bill presentation so you can view your entire statement online
- Paperless billing options to reduce waste
- Payment history available anytime
- Store payment information for faster future payments
- Email notifications when bills are ready and payments are processed
- Mobile app for payments on the go
People in Hialeah should find it easier than ever to pay their bills with the new system. Xpress Bill Pay takes online payments to a whole new level. The old system only let you make basic payments.
How to Set Up Your New Online Account
To start enjoying the perks of Xpress Bill Pay, you’ll first need to set up your online account It only takes a few minutes to get up and running. Here is a step-by-step guide to establishing your account
-
Visit the Xpress Bill Pay website at https://www.xpressbillpay.com
-
Click on the “Sign Up” button
-
Enter your account number and service address zip code when prompted
-
Create a username and password for your account
-
Confirm your contact information and billing preferences
-
Agree to the terms of use
-
Start accessing your account to view bills, make payments, and manage preferences
If you need more help, Xpress Bill Pay has made a helpful First Time User’s Manual that you can find on the website for the City of Hialeah’s Department of Public Works.
You can log in at any time to pay bills, see a history of payments, change your payment method, switch to paperless billing, and more once you have an account. Quick and easy, this is the best way to pay your Public Works bills.
Multiple Payment Options for Added Flexibility
Through your Xpress Bill Pay account, you can pay your Public Works bills in whichever way suits you best. Options include:
-
Online payments – Pay immediately by debit/credit card or electronic check.
-
Scheduled payments – Set up automatic payments to process on the due date.
-
Text payments – Receive a text when your bill is ready and pay directly through the text message.
-
Mobile app – Download the Xpress Bill Pay app to pay on your smartphone or tablet.
-
Phone payments – Call Xpress Bill Pay’s toll-free customer service line anytime to make a payment.
With online, phone, text, mobile app, and scheduled payment capabilities, paying your Public Works bill is a breeze. The days of mailing paper checks are over!
Customer Support There When You Need It
While the Xpress Bill Pay system is designed to be user-friendly and intuitive, questions may still pop up from time to time. If you ever need assistance, fast and friendly customer support is available.
You can reach out to Xpress Bill Pay’s customer service team through:
- Email at [email protected]
- Phone at 385-218-0343
Customer service agents can walk you through setting up your online account, processing payments, updating billing information, and anything else related to paying your Public Works bill.
If you have any questions or need help, you can also look at the Xpress Bill Pay website’s FAQ page. You’ll be able to handle any payment problems thanks to the detailed Frequently Asked Questions (FAQs) and great customer service.
Paying your water, sewer, and solid waste bill to the Hialeah Department of Public Works is now easier and more convenient than ever thanks to the city’s new partnership with Xpress Bill Pay. This top-rated payment processor offers a user-friendly website, mobile app, text payments and stellar customer service.
To start enjoying a simplified bill payment experience, create your online account with Xpress Bill Pay today. In no time, you’ll wonder how you ever lived without the ability to pay your Public Works bill with just a few taps whenever and wherever. It’s the future of bill payment for Hialeah’s residents.
Other Ways to Pay Your Bill
Start water service to your home or business by submitting an online request, by telephone or visiting a service center.
People who are leaving the Miami-Dade water service area can stop their water service in person, over the phone, or online.
You can ask to have your water service moved if you are moving from one home in the Water and Sewer Department’s service area to another.
Learn about re-connecting to receive water service.
Water & Sewer Department
- Pay your bill
- Enroll multiple active accounts under one user name
- Stop, transfer and reconnect water service
- Enroll in paperless billing
- Request a pool credit
- Request an underground leak adjustment
- Ask for a high water bill investigation
- Request a payment extension
- View account details
- View contact information
- Receive messages from the utility
- Monitor your water and sewer consumption
- Access your paperless billing statements
- View your payment history
Ribbon Cutting for the Public Works Building
FAQ
What is the phone number for Hialeah water payment?
Call the customer service center at 305-556-3800 and from the automated system: Select preferred language. Press option 2 for “Pay by Phone”.
Who is the director of Hialeah Public Works?
How to start water service in Hialeah?
Customers must pay a deposit of $50 each to start water and sewer service, plus a non-refundable $45 service charge. The charges are included in the initial billing statement.
How do I pay my Hialeah Public Works Bill?
In Person: You can pay by cash, check or money order at the Department of Public Works office (3700 W 4th Ave), Hialeah City Hall (501 Palm Ave) or any local Amscot branch. By Mail: Detach the payment coupon from your bill and mail it with a check or money order to the address printed. Allow 5-7 days for delivery.
How do I pay my water bill in Hialeah?
Call the city’s payment line at (305) 556-3800 (option 4) to pay your water bill over the phone. You will need to provide your account number, PIN, and credit/debit card information. Phone payments are processed immediately. You can also send a check or money order made out to the City of Hialeah Utility Billing by mail.
How does Hialeah pay for water & sewer services?
The city of Hialeah provides water and sewer services to residents and charges for this service through monthly water bills These bills include charges for water usage, sewer service, recycling fees, stormwater fees, and taxes The city reads water meters and sends out bills monthly.
What does the Hialeah Department of public works do?
The City of Hialeah Department of Public Works, serving over 230,000 people in a 23 square-mile area, is responsible for providing water and wastewater services within the City of Hialeah and water service to portions of unincorporated Miami-Dade County.
When should I pay my water bill in Hialeah?
Getting your payment in by the 28th of each month avoids expensive late fees so you don’t pay extra. You can call the Public Works department at (305) 556-3800 option 4 or go to the office at 3700 West 4th Ave. to start, stop, or change your water service in Hialeah.
What payment methods does Hialeah offer?
The City of Hialeah provides several payment methods: Cash payments are accepted at any Amscot location. An account number must be provided. Use electronic bill pay through your banking institution. Please read the bank’s recommendation on lead time for payments View a list of payment methods.
