Paying your water bill to the Dickson Water Authority is easy and convenient with several options available. As a customer of the municipal water provider for Dickson County Tennessee you can pay your bill online, by phone, by mail, or in person at a few locations. Having flexible payment options allows customers to choose the method that works best for their needs and schedule.
Online Bill Pay
The easiest way for most customers to pay their Dickson Water Authority bill is online Online payments can be made 24/7 and only take a few minutes
To pay your water bill online, go to the Dickson Water Authority website at https://wadc.us/pay-bill/. Click on the “Online” button under the Pay Bill section. This will direct you to the online payment portal. You will need to enter your 10-digit account number and the amount due. Payments can be made directly from a checking account or with a debit or credit card.
Online payments are processed immediately, so you don’t have to worry about your payment getting lost in the mail. You’ll have peace of mind knowing your payment was received. Online payments also allow you to view your balance and payment history anytime.
Pay by Phone
If you prefer to pay your water bill over the phone, the Dickson Water Authority offers a pay-by-phone option. Simply call 1-855-373-0820 and have your 10-digit account number handy. The automated system will guide you through the payment process.
You can pay by debit card, credit card, or checking account when using the pay-by-phone method. Agents are available 24/7 if you need any assistance completing your payment. Pay-by-phone is quick and convenient, allowing you to take care of your bill even when you’re on the go.
In-Person Payments
For customers who prefer paying their bills in person, the Dickson Water Authority has set up bill pay kiosks at a few locations:
- Cowan Road Facility (inside main entrance vestibule)
- Fairview City Hall (at the drive-thru)
The kiosks accept cash, checks, money orders, and credit/debit payments. They are available 24/7 for your convenience.
In addition to the kiosks, you can pay your water bill in person at several banks and credit unions throughout Dickson County:
- F&M Bank (White Bluff location)
- First Federal Bank (multiple locations)
- Traditions Bank (multiple locations)
Paying at a kiosk or bank branch gives you the option to pay with cash. Make sure to bring your water bill with you so you have your 10-digit account number handy to complete the transaction quickly.
Pay by Mail
The Dickson Water Authority still accepts water bill payments by mail for customers who prefer that method. Simply mail your payment stub along with a check or money order to:
Water Authority of Dickson County
101 Cowan Rd
Dickson, TN 37055
Be sure to allow 5-7 business days for your mailed payment to reach the Water Authority and be processed to avoid late fees. Include your remittance stub and write your account number on your check.
Automatic Bank Draft Payments
For the most convenient bill pay option, consider signing up for automatic bank draft payments through the Dickson Water Authority. This allows your water bill payment to be automatically deducted from your checking account each month.
To enroll, complete the bank draft authorization form found at https://wadc.us/pay-bill/. Attach a voided check and mail the form to the Water Authority address above. Bank drafts occur on the 10th of each month. You’ll receive a monthly bill for your records but don’t have to worry about mailing payments.
Automatic bank draft is a great way to ensure your water bill is paid on time every month and gives you one less thing to remember.
Understanding Billing and Late Fees
Water bills from the Dickson Water Authority are issued monthly and are typically due around the 25th of each month. Bills not paid by the due date will incur a 10% late penalty fee. If your bill remains unpaid for 60 days, your water service may be disconnected.
Make sure to pay your bill on time each month to avoid late fees. The various bill pay options offered by the Water Authority make it easy to pay on time. If you anticipate having trouble paying your bill, contact the Water Authority as soon as possible to discuss payment plan options and avoid disconnection.
Bills can sometimes spike during a particular month if your household usage was higher than normal, like during summer months. If you have questions about your bill amount, contact the Water Authority customer service team for assistance. In some cases, a billing adjustment may be made if there was a meter issue or error.
The Dickson Water Authority wants to make paying your water bill as easy and stress-free as possible. Evaluate the online, phone, mail, or in-person payment options to choose the method that fits your needs. Sign up for automatic payments to ensure your bill gets paid on time every month. And reach out to the customer service team if you ever have questions or concerns about your water bill or service.
How Water Systems Work – a Chat with the General Manager of Operations of a County Water Authority
FAQ
How do I pay my water bill in Texas?
There is an online form to fill out that only needs your account number and PIN number. It only takes two minutes. Enjoy the convenience of paying your bill online. Available 24/7, Texas Water Utilities’ online bill pay system is safe, secure, and free. Payments typically post to customer accounts within 1 hour.
Where to pay Henry County water bill?
PAYMENT METHODS The Henry County Water Authority is located at 1695 Highway 20 West, McDonough. Customer service office hours are Monday – Friday 8:00 AM–4:30 PM. Telephone number: (770)957-6659.
How do I contact Dickson County Water Authority?
If you need to reach the Water Authority of Dickson County after hours, call 615-441-9511 at 101 Cowan Rd., Dickson, TN 37055. The office is open Monday through Friday from 7:30 am to 4:30 pm. My Account Pay Bill New Account Signup Service Start, Stop, or Reconnect Service Report A Leak Bill Adjustment Policy Returned Checks
Who is Dickson Water Authority?
This page provides information about Dickson Water Authority. The Water Authority of Dickson County (WADC), which runs regional water and sewage services, gives water to about 57,933 people who live in Dickson, Tennessee.
Does Water Authority of Dickson County sell or rent my information?
The Water Authority of Dickson County will never rent, lease, sell, or trade your personal information with other groups unless the law requires them to. If you contact Water Authority of Dickson County through this website, we promise that your identity will be kept secret as much as the law allows.
What is water authority of Dickson County’s online privacy policy?
Water Authority of Dickson County is committed to maintaining your trust and confidence. This online privacy policy is meant to keep the personally identifiable information (any information that can be used to find out who you are) you give us online safe.
Where does Dickson County get its water?
The Dickson County Water Authority was created in 2002 and gets its water from surface sources like the Piney River, Turnbull Creek, or the Cumberland River.
How do I create a Dickson Water Authority account?
If you already have an account, you just need to login to the Dickson Water Authority site. Dickson Water Authority accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Dickson Water Authority website.
