disney phone interview questions

Disney has been a force in the entertainment industry since its founding in 1923. With the launch of Disneyland in 1955 and Disney World in 1971, the company expanded, creating immersive guest theme park experiences that draw in visitors from all over the world. That’s why so many people dream of working for Disney. And with so much interest in open jobs, it’s also why candidates need to ensure they nail the Disney interview questions.

Fortunately, tackling the Disney interview questions isn’t as hard as it seems. With the right preparation, you can show that you’re real Disney material. If you want to stand out from the competition, here’s what you need to know.

Walt Disney World job Interview questions + Tips ✨

Interviews for Top Jobs at Walt Disney Company

Character Attendant Interview

Application

I applied online. The process took 2 weeks. I interviewed at Walt Disney Company

Interview

The interview process was very straightforward. I submitted my application, made it to the 2nd round, and then had an interview. The interview was the final round before and offer was made.

Interview Questions

  • Could you describe a challenging moment in your life and what you learned from it?

Sales and Solutions Agent Interview

Application

I interviewed at Walt Disney Company

Interview

On site or Zoom interview, depending on location. About a week long process once applying and up until offer email. Interview took about 45 minutes and was given a tour of the office.

Interview Questions

  • What made you want to apply for this role?

SPA Associate Interview

Application

I applied online. The process took 2 weeks. I interviewed at Walt Disney Company

Interview

I interviewed for a spa position but was offered a 2nd interview for a different position. The other position tailored to my experience and qualifications. I did got an offer.

Interview Questions

  • What customer service experience do you have?

What candidates say about the interview process at The Walt Disney Company

  • 1-on-1 with several team members, including hiring manager. Only 1 onsite interview required.

    Shared on October 9, 2020 – Sr. Systems Admin – Palo Alto, CA
  • Friendly… be prepared to do a little mock lesson

    Shared on December 18, 2019 – ESL Teacher – 广州市
  • Challenging but very accurate, I admired the level of professionalism.

    Shared on October 2, 2019 – English as a Second Language Teacher – 上海市

How candidates received their first interview at The Walt Disney Company

  • I submitted my Resume through on Indeed.com several times for several openings.

    Shared on July 25, 2017
  • I applied through a temp agency, and they called for an in-person interview two weeks later. I was hired and remained in my position for a year and a half.

    Shared on December 3, 2016
  • Applied online to the program.

    Shared on November 28, 2016 – Cast Member/ College Intern – Orlando, FL

What advice do candidates give for interviewing at The Walt Disney Company

  • Be genuine and put emphasis on the Four Keys (Safety, Courtesy, Show and Efficiency)

    Shared on March 18, 2020 – College Program Internship – Orlando, FL
  • Be passionate.

    Shared on March 27, 2018 – Customer Service/Guest Services CR – San Diego, CA
  • Be yourself, and smile.

    Shared on March 2, 2018 – Park Greeter, Main Entrance Lead – Anaheim, CA

What Makes You An Ideal Candidate For This Role?

I am an animation engineer with experience in character animation, rigging, and motion graphics. I have a strong knowledge of 3D software and pipeline tools and have worked on projects using Autodesk Maya, Adobe Photoshop, and Adobe After Effects. I am also well-versed in fundamental principles of animation theory and have a working knowledge of motion tracking and facial animation technologies.

How to Answer Disney Interview Questions

Before we dive into the Disney interview questions, it’s wise to take a moment to talk about your interview strategy. Why? Because there’s always a chance a hiring manager will ask something unexpected.

While it’s wise to prepare for the questions you’ll likely encounter, every Disney job is a bit different. Since that’s the case, it’s difficult to anticipate everything that may come up. That’s why you need some solid techniques – and a bit of knowledge – to make sure you’re genuinely ready.

As mentioned above, Disney is a major entertainment company, and it owns the most popular theme parks in the world. In a single year, nearly 156 million people visit Walt Disney parks, making it the largest theme park group on the planet.

Since Disney wants to create magical experiences for everyone, the company’s mission focuses on its guest experience. Disney aims to entertain, inform, and inspire people through its iconic characters, brands, and technologies. At its parks, Disney wants to bring characters and stories to life, offering experiences unlike any other.

If you want to shine when answering Disney interview questions, you need to show that you can help keep the magic alive. While that sounds tricky, it’s often easier than you’d expect. By highlighting the right traits and skills, you can show that you’re Disney material with ease.

So, how do you figure out what to showcase? Well, it all starts with research.

First, you want to go over the job description with a fine-toothed comb. Review the must-have skills and experience as a starting point. Then, check the rest of the description to find keywords relating to desirable traits and the company’s culture.

Next, head to the company website. Learn more about Disney’s mission and values. Dig into the type of experience they want for guests. That way, you know the kind of person the hiring manager is hoping to find.

Finally, spend some time exploring the Disney social media pages. There, you’ll learn a lot more about the culture, as well as new developments and recent achievements you can potentially work into some of your answers.

With the research wrapped up, it’s time to focus on how you answer the various Disney interview questions. First, it’s wise to prepare for traditional ones, especially if you’re going to face off against Disney phone interview questions before moving on to an in-person interview.

With traditional interview questions, you’ll usually get asked straightforward questions about whether you have specific capabilities or experience. When you answer, start off by confirming whether you have the skill, trait, or experience. If you do, follow up with a relevant example. If not, discuss your willingness to learn, as that shows enthusiasm.

When it’s time for behavioral and situational interview questions, you’ll need a different technique. Since you’ll need to either present an example or talk about how you’d navigate a hypothetical situation, using the STAR Method and the Tailoring Method together is the perfect approach. You’ll get highly relevant, engaging answers that will help you stand out, increasing the odds that you’ll advance through the hiring process.

What accomplishment was the most difficult for you to achieve?

  • What You Need to Know
  • 1st Answer Example
  • 2nd Answer Example
  • Community Answers
  • FAQ

    What questions are asked on a phone interview?

    Here are the most common telephone interview questions and answers:
    • What Are Your Strengths? …
    • What Is Your Greatest Weakness? …
    • Why Should We Hire You? …
    • Why Did You Leave Your Last Job? …
    • Tell Me About Yourself. …
    • Why Do You Want to Work Here? …
    • Describe Your Current Job Responsibilities. …
    • What is Your Management Style?

    How do you answer Disney interview questions?

    Phone interview tips
    1. Confirm the scheduled time. Before the day of your interview, confirm the date and time so you’re sure to pick up when the call comes in. …
    2. Reschedule, if necessary. …
    3. Research the company. …
    4. Know who will be calling you. …
    5. Look over the job description. …
    6. Be an active listener. …
    7. Be professional. …
    8. Smile.

    How do I pass my first phone interview?

    Phone interview tips
    1. Confirm the scheduled time. Before the day of your interview, confirm the date and time so you’re sure to pick up when the call comes in. …
    2. Reschedule, if necessary. …
    3. Research the company. …
    4. Know who will be calling you. …
    5. Look over the job description. …
    6. Be an active listener. …
    7. Be professional. …
    8. Smile.

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