How to Contact Dominion National to Pay Your Bill

Making timely payments on your Dominion National account ensures your coverage stays active. Dominion offers various ways to pay your bill by phone. This guide will outline the available payment options and provide the necessary phone numbers to call.

Overview of Dominion National Bill Payment Methods

Dominion National members can pay their bills through the following phone payment methods

• Call Dominion’s customer service line during business hours to speak with a representative

• Utilize the 24/7 interactive voice response (IVR) system to make automated payments.

• Contact Dominion’s service team from 7:30am – 6:00pm EST Monday-Friday.

• Call after hours and weekends to access the IVR system for self-service payments.

• Provide payment account information over the phone to a representative during standard business hours.

Dominion National Standard Office and Customer Service Hours

• Standard Office Hours: 8:30am – 4:30pm Eastern Time, Monday to Friday

• Customer Service Hours: 7:30am – 6:00pm Eastern Time, Monday to Friday

Keep these hours in mind when selecting your method of payment. Live representatives are available during stated times to assist with payments.

Paying Your Bill by Speaking to a Dominion Representative

To speak with a Dominion representative and process your payment:

• Call 1-888-518-5338 during office hours listed above

• Select the “billing support” option if prompted

• Provide your Dominion National member ID to the representative

• Choose your payment amount and method (bank account or card)

• Provide your payment account details

• Receive a confirmation number for your payment

Payments by phone are processed immediately when you speak to a live representative. This is the fastest option if you need payment confirmation.

Using the Automated IVR Payment System

Dominion’s automated IVR phone payment system is available 24/7. To use it to pay your bill:

• Call 1-888-518-5338

• Select the “billing support” IVR prompt

• Enter your Dominion National member ID

• Follow prompts to choose your payment amount and method

• Provide payment account details using your phone keypad

• Receive a payment confirmation number

The self-service IVR system is quick and available anytime outside standard service hours.

Tips for Paying Your Dominion National Bill By Phone

• Call during customer service hours for fastest assistance from a live representative.

• Have your member ID and payment info ready before calling.

• Double check payment details entered into the automated system.

• Record your confirmation number received for future reference.

• Pay a few days before your bill due date in case extra time is needed.

• Update any expired credit/debit cards or closed accounts ahead of time.

• Contact Dominion if your payment will be late to discuss options.

Other Bill Payment Options with Dominion

In addition to phone payments, Dominion National also allows members to pay bills through:

• Dominion’s member portal – Log in online to pay directly from a bank account or card.

• Mail – Send a paper check or money order with your remittance coupon.

• In-person – Visit a Dominion office during business hours with cash, check, or card.

• EasyPay AutoPay – Enroll to have payments automatically deducted from your account monthly.

The phone payment methods outlined above provide a quick and convenient way to pay your Dominion bill. Choose the option that best matches your needs each month to keep your account active and up to date. Contact Dominion’s customer service if you have any other bill payment questions.