Making Bill Payments Easy with Dorchester County Water Authority

Paying your water bill should be simple and stress-free. That’s why Dorchester County Water Authority offers a variety of convenient payment options to fit your lifestyle. As a customer of Dorchester County Water Authority, you have several choices to pay your water bill quickly and easily.

Overview of Dorchester County Water Authority

Dorchester County Water Authority (DCWA) is the main provider of water and wastewater services for residents and businesses in Dorchester County, South Carolina. They are dedicated to supplying high-quality drinking water and treating wastewater in an environmentally responsible manner.

DCWA serves over 27000 water customers and over 8000 wastewater customers across Dorchester County. Their service area covers over 600 square miles. DCWA operates 7 different water treatment facilities as well as 14 wastewater treatment facilities.

Why Pay Your Water Bill on Time?

There are several key reasons to pay your DCWA water bill by the due date

• Avoid late fees – DCWA charges a penalty for any late payments. This late fee is 10% of your total bill. Pay on time to avoid extra charges.

• Prevent service interruption – If your bill is more than 60 days past due, DCWA may disconnect your water service. Stay up-to-date on payments to keep your water flowing.

• Maintain good credit – Having a record of on-time payments with your utility company can help demonstrate you are a responsible borrower.

• Support your community – The revenue from water bills allows DCWA to maintain and improve water infrastructure to benefit the whole county.

So pay your water bill not only to avoid penalties, but also to invest in your community!

Ways to Pay Your DCWA Water Bill

DCWA offers various payment options to provide convenience and flexibility. Here are the main methods available:

Pay Online

The easiest way for most customers to pay their water bill is online through DCWA’s website. You can pay by credit card or e-check.

To pay online, go to the DCWA website and click on “Pay Online” at the top. You will need your 10-digit account number. You can also set up automatic monthly payments.

Pay by Phone

Call DCWA at 843-563-0070 and select option 2 for billing. You can pay over the phone using your credit card or checking account information.

This is a good option if you prefer to speak to a customer service representative to process your payment.

Pay by Mail

Mail in a check or money order using the payment coupon and return envelope included with your paper bill. Be sure to mail your payment at least 5 business days before the due date to ensure it arrives on time.

This is a fine choice if you prefer paying by check or don’t want to pay online. Just make sure to account for mailing time.

Pay in Person

Visit the DCWA office at 8301 Miles Jamison Road in Summerville during business hours to pay your bill in person. You can pay by cash, check, money order or credit card.

This is the way to go if you want to hand-deliver your payment or speak to someone face-to-face.

Pay at Kiosks

DCWA has partnered with PaySite kiosks to offer 24/7 bill payment options at various locations. Find a kiosk near you to pay your water bill at any time of day.

The kiosks accept cash or credit cards. This is useful if you keep irregular hours or want to pay outside normal business hours.

Enroll in AutoPay

For maximum convenience, enroll in auto-pay to have your water bill paid automatically each month on the due date. This ensures you never miss a payment.

You won’t have to think about paying your bill ever again! Auto-pay can be set up online or by contacting customer service.

See If You Qualify for Assistance

Some customers may qualify for bill payment assistance programs. DCWA partners with LIHEP to help low income households pay their water and sewer bills.

Contact DCWA to learn about eligibility and how to apply for assistance so you can maintain service.

Avoid Late Fees and Disconnection

To summarize, always pay your DCWA water bill by the due date listed to avoid late fees. If your account becomes delinquent for an extended period, your water service may be suspended.

Setting up automatic monthly payments is the best way to stay on track. But DCWA also offers multiple ways to pay including online, by phone, by mail, or in person. Reach out if you need help with bill payment.

Paying your water bill on time takes a small burden off your shoulders. Dorchester County Water Authority aims to make the process quick and convenient through modern payment methods and great customer service.