A Guide to Paying Your Dothan Utilities Bill Online

Living in Dothan Alabama means enjoying southern hospitality and charm while still having access to modern conveniences like electricity water, sewer, and trash services from Dothan Utilities. Paying your utility bill just got a whole lot easier thanks to Dothan Utilities’ online payment options and account management portal. In this article, I’ll walk through everything you need to know to pay your Dothan Utilities bill conveniently online.

Overview of Dothan Utilities Online Bill Pay

Dothan Utilities offers several ways for customers to pay their utility bills or view account details online:

  • One-time payments through the online payment portal
  • Setting up recurring payments through the MyUsage portal
  • Downloading the MyUsage app to pay on your mobile device
  • Viewing billing history and account info with MyUsage

Read on for specifics on how to use these online and mobile tools to make paying your Dothan Utilities bill fast, easy, and efficient.

Making One-Time Dothan Utility Payments Online

If you just need to make a quick one-time payment on your Dothan Utilities account, you can do so through their online payment portal without registering for an account

To make a one-time online payment

  1. Go to www.dothan.org/175/Pay-View-Utility-Bill-Online
  2. Click “Make One-time Payment”
  3. Enter your Dothan Utilities account number
  4. Enter your payment details including card or bank account info
  5. Confirm your payment details and submit

You’ll receive a confirmation email and can rest assured your payment was received. One-time payments are easy when you just need to pay your current bill.

Setting Up Recurring Payments with MyUsage

While one-time payments are convenient, I highly recommend registering for a MyUsage account to enable recurring automatic payments. This ensures you never miss a payment and avoid late fees.

Here’s how to get started with MyUsage:

  1. Go to www.dothan.org/175/Pay-View-Utility-Bill-Online
  2. Click “Register your Dothan Utilities account”
  3. Enter your account number, email, and phone number
  4. Create a username and password
  5. Accept the terms of use
  6. Select paperless billing if you want to go green!

Once your account is created, you can set up auto-pay by:

  • Going to “My Profile”
  • Clicking “AutoPay Program”
  • Entering your payment details
  • Choosing your monthly payment date

Downloading the MyUsage Mobile App

In addition to the website, MyUsage offers a mobile app so you can pay your Dothan Utilities bill and manage your account from anywhere. Just search “MyUsage” in the App Store or Google Play to download it.

The app makes checking your usage, making payments, and updating your account details easy on the go.

Viewing Your Billing and Usage History

Another great feature of MyUsage is the ability to monitor your usage and view previous bills to track costs over time.

Under the “My Bills” section, you can see monthly usage graphs and download past statements. You can also view your payment history and realize savings by identifying high usage periods.

Having all your account details available 24/7 through the website or mobile app is extremely convenient.

Getting Account Alerts

You can also customize account alerts through MyUsage to get notified about things like:

  • Payment reminders
  • Past due notices
  • Outage updates
  • High usage alerts

Account alerts keep you informed about important activity on your Dothan Utilities account.

Contacting Dothan Utilities for Support

Hopefully this overview gives you a sense of how easy and convenient Dothan Utilities has made paying your bill and managing your account online. But if any issues come up, their customer support team is ready to assist you:

  • Call 334-615-4100 and select option 3
  • Email [email protected]
  • Visit the office at 126 N Saint Andrews St, Dothan, AL 36303

The knowledgeable support staff can help with any questions or problems that arise.

Convenience, Control, and Efficiency with Online Bill Pay

As you can see, paying your Dothan Utilities bill online through the payment portal or MyUsage provides many benefits:

  • Convenient online and mobile access 24/7
  • Auto-pay to avoid late payments
  • Usage monitoring to help save
  • Account management and alerts

I highly recommend all Dothan Utilities customers take advantage of these online tools to make paying bills and managing your account quick, easy, and efficient. Give it a try today and say goodbye to paper bills and late notices for good!

Dothan Utilities Bill Pay Online

Report a Street Light Problem

Please call (334) 615-3302. Be sure to give a property address and a call-back number to allow us to get correct and/or additional information about the street light such as:

  • Is the light out all the time?
  • Is the light cycling off and on?
  • Is the light burning all the time?
  • Any other helpful information

Call Before You Dig

Before you begin any type of excavation or digging, please call 8-1-1 for the location of underground facilities.

Dothan Utilities opens new Central Operation Center

FAQ

Who owns Dothan utilities?

Dothan’s Utilities Department is municipally owned and operated, offering services in southeastern Alabama. Our goal is to provide efficient, effective, and economical electrical redistribution, potable water, wastewater, and fire protection assistance for the citizens of Dothan.

How do I pay my Alabama Power bill by phone?

Pay by Phone Our Customer Service team can assist you with payments and questions at 1-800-245-2244.

What is the grace period for Dothan utilities?

➢ You have 20 Days from the Bill Date before the Bill is Delinquent.

How do I pay my utility bill online in Dothan Alabama?

To pay your utility bill online in Dothan, Alabama, log in to the online utilities billing system. Pay your utility bill online through the provided link.

When will Dothan utilities take online payments?

Dothan Utilities started taking online payments on Thursday, January 16, 2020. According to a press release, the previous payments website address will automatically redirect to the new payment website. Starting this date, customers can make online payments through MyUsage. (Information about help with Dothan utilities debt is not directly related to the question and is not modified.)

How do I contact Dothan utilities?

Email Dothan Utilities concerning MyUsage questions. For all other utility related questions, please email Utility Services. Log in to the online utilities billing system to view or pay your bill.

What can I do with my Dothan utility bill?

Customers will have capability to view bills, set up account alerts, manage auto payment and make payments. Please have your Dothan Utility bill handy when creating the profile. Dothan Utilities is committed to helping our customers through these difficult times.

How do I make a payment without registering a Dothan utility account?

To make a one-time payment without registering an account, use the Dothan Utilities account number on the Dothan Utilities official website through MyUsage. Dothan Utilities has changed payment processors and now takes One-Time payments through MyUsage.

Is Dothan changing its utility payment processor?

Dothan is changing its utility payment processor. Starting Thursday, January 16, 2020, Dothan Utilities will start taking online payments through MyUsage. The new website for utility payments is According to a press release, the previous payments website address will automatically redirect to the new payment website.

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