How to Pay Your Bill with DuPage Medical Group

Having access to top quality healthcare is invaluable. But it often comes with a hefty price tag, especially for major procedures or hospital stays. Navigating medical bills and payment can be frustrating. Thankfully, DuPage Medical Group offers a transparent billing process with convenient online payment options.

In this guide, we’ll explain everything you need to know about paying your Dupage Medical Group bill. Discover available payment methods, assistance programs, and tips for handling medical expenses.

About DuPage Medical Group

DuPage Medical Group is a large multi-specialty physician group serving the Chicagoland area. With hundreds of doctors across over 40 specialty areas, they provide complete care for patients – from primary doctors to advanced specialists.

DuPage Medical Group accepts most major insurance plans, including Aetna Blue Cross Blue Shield, Cigna and UnitedHealthcare. They have in-network contracts with many plans to help reduce out-of-pocket costs.

However, even with decent insurance coverage, you’ll likely still owe something for appointments, tests, procedures, hospital stays, etc. Navigating medical bills can be complicated, but DuPage aims to simplify the process for patients.

Online Bill Pay and Statements

The easiest way to manage and pay your DuPage Medical Group bills is through their online patient portal, called MyChart. This secure website gives you 24/7 access to your account information, including:

• Appointment scheduling
• Test results
• Health records
• Current account balance
• Past statements and bills
• Payment options

Within MyChart, you can view your itemized statements and pay your full or partial balance online by credit/debit card or eCheck. You can also enroll in auto-pay to have payments processed automatically each month.

MyChart sends email reminders when new statements are available and when a payment is due. This online accessibility makes it simple to stay on top of what you owe.

Payment Policies and Timeline

Understanding DuPage Medical Group’s payment policies can help you plan for expenses. Here’s an overview of when payment is expected:

• At time of service – You’re expected to pay your copay, deductible, and any outstanding balances at each appointment.

• After insurance processes – You’ll owe any additional amount based on your benefits once claims are processed.

• Payment plans – Available for large balances. Lets you break payment into affordable monthly installments.

• Self-pay discounts – Uninsured patients may qualify for a 30% discount when paying in full upfront.

• Financial assistance – DuPage offers charity care and hardship programs for those meeting income criteria.

You will receive a bill for any balance due after your health insurance finishes processing a claim, which can take 30-60 days. It’s important to pay promptly or call if you need an extended timeframe. After 120 days past due, unpaid accounts may be sent to collections.

Payment Options with DuPage

DuPage Medical Group offers multiple ways to pay your medical bills:

• Online – Pay by credit/debit card or eCheck through MyChart.

• Phone – Call the billing department at (866) 734-7680 to pay by card.

• Mail – Send a check or money order payable to DuPage Medical Group.

• In person – Pay at the front desk during an appointment.

• AutoPay – Set up recurring monthly payments from a saved payment method.

For large balances, you can request a payment plan to break the amount due into smaller monthly installments. Payment plans help you pay off your bill on a budget.

Financial Assistance Programs

If you’re uninsured or having trouble affording healthcare costs, DuPage Medical Group has assistance programs that provide discounted or free care for those who qualify.

They offer both financial hardship and charity care programs based on household income level. You’ll need to submit an application with income documentation to see if you meet eligibility guidelines.

DuPage also partners with MedAssist to help patients find and apply for free or low cost prescription programs. Their team can assist you in accessing these valuable resources.

Tips for Managing Medical Expenses

It’s common for medical bills to be confusing and stressful. Use these tips to make the process as smooth as possible:

• Save health insurance statements to understand your benefits and out-of-pocket responsibilities.

• Utilize MyChart to conveniently track balances and make payments.

• Call the billing department right away if you have any questions about a bill or to check options if unable to pay.

• If insured, know your copay and deductible amounts to estimate what you’ll owe.

• Look into financial assistance or payment plans if you are struggling with large expenses.

With top specialists in virtually every field, DuPage Medical Group provides Chicagoland patients with comprehensive, patient-focused care. Their billing and payment process aims to relieve financial stress, not add to it. Take advantage of online bill pay and personalized support for a smoother experience.