Paying utility bills each month is a necessary task for every household and business. For Duquesne Light customers in Pennsylvania, you have various options to pay your electric bill conveniently online.
Duquesne Light offers online payments, automatic bank drafts, payment by phone, payment kiosks, and mailed payments. Customers can also make payments in person.
This guide will explain the easiest ways to pay your Duquesne Light electricity bill online or through automated payments. We’ll cover setting up online accounts one-time payments autopay bank drafts, fees, and more.
Online Account Access
To make online bill payments, you first need to establish online access to your Duquesne Light account Here’s how to set up an online account
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Go to Duquesne Light’s website and select “Pay / View Bill”.
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Choose to either log in if you already have an online account, or register for a new account.
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To register, enter your Duquesne Light account number, name, email address, and create a password.
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Agree to the terms and conditions to complete the account registration.
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You will receive a verification email. Click the link to activate your online account access.
Once your online account is activated, you can start making quick and easy Duquesne Light bill payments online.
One-Time Bill Payments
For a single bill payment, Duquesne Light offers two convenient options:
Pay Online
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Log into your Duquesne Light account and select “Make Payment”.
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Choose whether to pay the full account balance or enter a custom amount.
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Enter your credit/debit card or checking account information.
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The payment will process instantly.
Pay by Phone
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Call Duquesne Light’s automated payment line at 1-855-255-1723.
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Have your account number and payment details ready.
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Follow the prompts to make your electric bill payment by phone.
One-time payments always post to your account the next business day.
Automatic Bill Payments
For ongoing predictability, you can authorize Duquesne Light to automatically deduct your electric bill payments each month directly from your bank account. Here’s how to set up recurring autopay:
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In your Duquesne Light online account, select “Auto Bill Payment” under My Account.
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Enter your checking or savings account number and bank routing number.
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Agree to the terms and conditions for automatic monthly payments.
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Choose the payment date each month to draft the amount due.
Once enrolled, Duquesne Light will now withdraw your bill amount on the scheduled date every month. You can cancel or change your autopay date at any time through your online account.
Payment Methods Accepted
Duquesne Light offers various payment options:
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Online – Credit cards, debit cards, checking accounts
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Phone – Credit cards, debit cards, checking accounts
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Automatic Payments – Checking accounts, savings accounts
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In Person – Cash, check, money order
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Mail – Check or money order
Refer to your monthly bill for complete payment instructions by each method.
Service Fees
Note that Duquesne Light does charge convenience fees for certain payment options:
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Online Payments – $2.95 fee per transaction
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Phone Payments – $2.95 fee per transaction
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Automatic Bank Draft – No fee
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In Person, Mail – No fee
The easiest way to avoid fees is to set up automatic monthly payments through your checking or savings account. Online and phone payments do incur small service charges.
Payment Posting Timeframes
Here is when your Duquesne Light payment will reflect on your account for different methods:
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Online – Posts next business day
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Phone – Posts next business day
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Automatic Bank Draft – Posts on scheduled date
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Mail – Allow 7-10 days for processing
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In Person – Posts same day
Pay early enough to avoid late payment penalties. Online, phone, and autopay offer the fastest posting times.
Manage Your Electric Account Online
Through your Duquesne Light online account, you can also:
- View current and past bills
- Monitor usage and payment history
- Update account information
- Report power outages
- Request service changes
Plus you can go paperless by enrolling in eBill delivery of your monthly statements.
Avoid Late Fees
Duquesne Light charges late fees if you do not pay your bill by the due date. To avoid late fees:
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Pay online or enroll in autopay to ensure on-time payment.
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Mark your calendar with each monthly due date.
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Look for your next bill amount and due date on your current statement.
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Pay at least 5-7 days before the due date to allow for processing time.
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Contact Duquesne Light immediately if you cannot pay on time.
Paying your electric bill late can result in penalties, so be sure to pay on time every month. Setting up automatic payments is the easiest way to avoid late fees.
Get Started Paying Your Bill Online
As you can see, Duquesne Light offers flexible options to pay your electric bill online, over the phone, or automatically each month.
Sign up for online account access to monitor your usage and seamlessly pay your bill online 24/7. Consider enrolling in autopay to guarantee on-time payments.
Paying your Duquesne Light electricity bill online is fast, easy, and convenient. Switch to paperless billing and automated payments to simplify bill management each month. Contact Duquesne Light anytime if you have billing or payment questions.
Frequently Asked Questions
What are some ways to pay my Duquesne Light bill online?
You can pay your Duquesne Light bill online using their website, over the phone, through automatic bank drafts, at payment kiosks, or using the Duquesne Light mobile app.
What fees does Duquesne Light charge for online payments?
Duquesne Light charges a $2.95 convenience fee for online and phone bill payments. Automatic bank draft payments do not have a fee.
How can I set up automatic Duquesne Light bill payments?
Register for online account access and select Auto Bill Pay. Provide your bank account details to authorize recurring monthly payments on your chosen date.
When will an online payment post to my Duquesne Light account?
Online and phone payments post to your Duquesne Light account on the next business day after the transaction. Allow 5-7 days for mailed payments.
How can I update my payment method for automatic bill pay?
Log into your Duquesne Light online account and edit your automatic payment details. You can change the bank account or payment date anytime.
What do I do if my payment doesn’t process on the due date?
Contact Duquesne Light immediately if your payment fails to avoid late fees. You can pay online or over the phone right away to bring your account up-to-date.
How do I get Duquesne Light bill reminders?
Register your email and phone number in your Duquesne Light online account to receive bill reminders and alerts when your statement is ready.
Can I go paperless with my Duquesne Light bill?
Yes, enroll in eBill paperless billing on the Duquesne Light website. You’ll receive monthly statements electronically instead of mailed paper bills.
What information do I need to make a payment by phone?
Have your Duquesne Light account number, full name, payment amount, and credit/debit card or bank details available when calling the automated payment line.
