Paying your water bill in Eagle Pass just got a whole lot easier thanks to the online payment options available through Eagle Pass Water Works. You can now view your account, see previous bills, and pay your water bill conveniently online in just a few minutes. This article provides a complete guide to using their website or app to pay your Eagle Pass water bill digitally
Getting Started with Online Payments
To get started with online payments, you first need to visit the Eagle Pass Water Works website at www.epwaterworksorg. Hover over the “Pay Your Bill” tab and choose either the website option or mobile app
The website allows you to either do a one-time quick payment or set up an account. The mobile app is great for on-the-go payments. You’ll be able to immediately access many features like:
- View real-time account balance
- See previous water bills
- Make one-time payments
- Set up autopay for recurring payments
- Go paperless
- Access payment history
- Update account information
- Receive notifications
Before making payments, have your account number handy. This can be found on your monthly paper bill statement.
One-Time Quick Payments
If you just need to pay your water bill immediately without setting up an account, Eagle Pass Water Works makes it easy. Follow these steps:
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Go to www.epwaterworks.org and click on “Quick Pay”.
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Enter your account number, name, service address, and email address.
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Input the payment amount due. Make sure it matches your latest statement to avoid late fees
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Enter your credit/debit card or checking account details.
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Complete the payment to receive an email confirmation.
One-time quick payments are applied to your account instantly. You can call or log in later to confirm it was credited.
Setting Up an Online Account
Creating an online account allows you to access convenient account management tools. Here’s how to sign up:
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Visit www.epwaterworks.org and click on “Pay Your Bill”.
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Choose the option to create a new account.
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Enter your account number, email, password, and contact details.
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Agree to the terms and conditions.
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Verify your email address to complete registration.
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Start using your account dashboard features!
With an online account, you can pay bills, modify account details, view payment history, set up autopay, and more all in your secure dashboard.
Paying Your Bill Through Your Account
Once registered, paying your Eagle Pass water bill through your account dashboard is quick and easy:
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Log into your account dashboard
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Locate the Pay Bill section.
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Choose the account you want to pay for.
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Enter the payment amount due.
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Select a stored payment method or enter a new one.
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Choose the payment date.
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Confirm the payment details.
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Receive payment confirmation via email.
You can also set up autopay through your account so payments are processed automatically each month.
Mobile App for On-the-Go Payments
In addition to the website, Eagle Pass Water Works offers a mobile app for iOS and Android. You can download it to your device and then:
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Log in using your account credentials.
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Review your balance.
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Make one-time payments.
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Set up push notification alerts.
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Submit meter readings or service requests.
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Access your payment history.
The mobile app makes managing your water account convenient no matter where you are.
Payment Methods Accepted
There are several payment methods accepted through Eagle Pass Water Works online system:
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Debit and credit cards: Visa, Mastercard, Discover, American Express
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Checking or savings account
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AutoPay using a stored payment method
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Pay near me – in person at a CheckFreePay location
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Cash payments can still be made at the Eagle Pass Water Works office
All options are secure and processed via encryption for safety.
Important Payment Policies
To avoid late fees, make sure you pay your bill on time and are aware of these policies:
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Bills are issued monthly and due 15 days after the billing date.
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A 10% late penalty applies to past due balances.
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Accounts may be disconnected if a bill is more than 30 days late.
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A $30 fee is charged for returned or failed payments.
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You are responsible for paying on time even if a bill is not received.
Paying through the online system means never missing a payment deadline again! Set up autopay or account alerts to ensure your water service continues uninterrupted.
Managing and paying your Eagle Pass water bill online is fast, easy, and secure. Sign up for an account today at www.epwaterworks.org to access convenient features for monitoring your usage and making payments.
Water Quality Report
Get the latest information on our water quality in the 2023 Eagle Pass Water Works System Consumer Confidence Report.
ANNOUNCEMENT:
Eagle Pass Water Works System
2107 N. Veterans Blvd
Eagle Pass, TX 78852
Dear Customer:
The Eagle Pass Water Works System strives to be the very best water and wastewater utility company in the State of Texas. We work extremely hard to provide our customers with the highest quality and most reliable water and wastewater services at the most reasonable and affordable level to our customers.
Although we have tried our best to keep the prices at a competitive level, our operating costs have increased significantly due to price increases from suppliers/vendors, thus prompting us to make the tough decision of adjusting our costs for services and materials.
Therefore, the following changes will take place effective October 2nd, 2023:
1. Pre-tapped and non-tapped meter installation fees will increase. Please contact our Customer Service Representatives at 830-773-2351 for a list of new fees or to get a quote for services.
2. Service connections and reconnections during regular hours from 8:00 a.m. to 4:30 p.m. will be $30.00. After-hours service connections or reconnections will only be done from 4:30 pm to 9:00 pm and the cost will be $60.00.
3. Weekend service connections or reconnections will be done from 8:00 am to 9:00 pm with a cost of $60.00.
The following change will take place effective January 2nd, 2024:
1. Disconnections for non-payment will be done at anytime after due date, as shown in your water bill. A $10.00 administration fee will be applied to any bill not paid by 8:00 am on disconnection day following the due date. If disconnected, a charge of $30.00 reconnection fee will be applied during business hours, after hours and weekends the fee will be $60.00.
We appreciate your understanding and your continued support. Please prepare accordingly for these upcoming changes. If you have any questions regarding these changes, please feel free to contact us at 830-773-2351. Thank you!
We are here for our community!
Eagle Pass Water Works System Management
Utility Payment Kiosk – Eagle Pass Water Works System
FAQ
Is Eagle Pass water safe to drink?
Our testing in Eagle Pass includes the evaluation of radionuclides, ensuring your water remains free from radioactive contaminants. This extra check makes sure that your water not only meets the highest standards for purity but also the strictest safety rules for radioactive materials.
What is the city of Eagle Pass water works system?
The City of Eagle Pass City Council set up the City of Eagle Pass Water Works System to make sure that the community always has access to safe drinking water and that there is enough of it. The system is also responsible for getting rid of wastewater and its by-products in an environmentally friendly way.
How do I contact Eagle Pass waterworks?
The 2023 Eagle Pass Water Works System Consumer Confidence Report has the most up-to-date information on the quality of our water. Eagle Pass Waterworks gladly announces a new online method for all connections or opening a new service line. Please fill out Application for Service and email required documentation at contact@epwaterworks. org.
How do I contact epwaterworks?
Please fill out Application for Service and email required documentation at contact@epwaterworks. org A customer service representative will contact you for payment information and to schedule an appointment for connection. Thanks! There are lots of things you can do around the house to help protect water, which is our most valuable resource.
