Paying your water bill promptly each month is an essential responsibility for East Liverpool residents and businesses, The city offers convenient online payment options to pay your water bill instantly from home
Read on to learn all about paying your East Liverpool water bill online, from setting up your account to making quick payments each billing cycle.
Overview of East Liverpool Water Billing
The East Liverpool Water Department issues monthly water bills to customers on or around the 15th of each month.
Bills are based on metered water consumption and include fixed service charges. Sewer charges are billed as a percentage of water use
Payment is due by the 10th of the following month to avoid late fees. A 10% penalty applies to past due balances.
Accounts with delinquent bills may face water service shut off if not brought current.
Online Account Management
East Liverpool offers paperless billing and online account management through AuthorityPay.
With an online account, you can:
- View statements and account balance
- Make one-time payments
- Set up autopay
- Go paperless
- Update account info
- Access payment history
- Get bill reminders
Registering is free – just have your account number handy.
How to Pay Your Water Bill Online
Follow these simple steps to pay your East Liverpool water bill online:
Step 1: Set Up Your Online Account
Go to eliverpool.authoritypay.com and click “Create Account” in the top menu.
Enter your account number and 4-digit CID code from your latest bill to register.
Step 2: Login and Select Payment Tab
After creating your username and password, login to your AuthorityPay account.
Click on the “Payments” tab to view your current East Liverpool water bill balance.
Step 3: Enter Payment Details
Select the pay button next to your water bill. In the payment popup, choose whether to pay the full or partial balance due.
Enter your credit/debit card or bank account details. Carefully review for accuracy before submitting.
Step 4: Get Payment Confirmation
You will receive an on-screen payment confirmation with a receipt number. The payment will instantly deduct from your balance owed.
You’ll also get an email confirmation for your records. Payments post within 48 hours.
Other Ways to Pay Your Water Bill
In addition to paying online, East Liverpool offers these payment options:
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By mail – Mail check or money order with your bill stub to 126 W. 6th St. East Liverpool, OH 43920. Allow 5-7 days for processing.
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In person – Pay at the Water Department office at 126 W. 6th St. during business hours.
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Drop box – Place payment in the drop box outside the Water Department entrance after hours.
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By phone – Call 330-386-4377 to pay by credit/debit card over the phone. Convenience fees apply.
Auto-Pay
For effortless payments, enable auto-pay when entering your payment details online. Your bill will automatically pay on the due date each month.
Auto-pay ensures you never miss a payment or deal with late fees again! It’s convenient and reliable.
Payment Plan Options
If you need some flexibility paying your water bill, the East Liverpool Water Department may be able to arrange installment payments over 2-3 months.
Contact them at 330-386-4377 to explain your situation and request an extended payment plan if facing financial hardship.
Payment arrangements can help avoid service disruption if you communicate upfront.
Water Bill Assistance Programs
For low-income residents struggling to afford water bills, assistance is available:
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HEAP – Helps pay water/sewer bills for qualified applicants. Apply through Community Action.
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LIHEAP – Provides grants for home water heating costs. Call 800-282-0880 to apply.
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LIHWAP – Offers water bill aid. Call 330-386-1060 for details.
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Salvation Army – May offer bill assistance for those who meet guidelines. Call 330-386-3585.
Reaching out to these programs can ease the burden if water bills are unaffordable.
Avoid Late Fees and Shut Offs
Pay your East Liverpool water bill on time and in full by the 10th of each month to avoid late fees, shut off warnings, and potential service disruption.
Online payments post instantly, allowing you to remit on the due date without worries about mail delays.
Set up text or email reminders so your bill never slips your mind. Enroll in auto-pay for hands-free convenience.
If your account becomes past due, bring the balance current ASAP to halt late penalties and stop shut off risk. Pay online or call to make arrangements.
Changes to Your Water Account
Log in to your AuthorityPay anytime to manage your East Liverpool water account:
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Update mailing address and contact info
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View statements and payment history
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Sign up for paperless billing
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Change bank account for auto-pay
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Request final bills for move outs
Keeping your details current ensures accurate, on-time delivery of your monthly bills and smooth processing of online payments.
Contact East Liverpool Water Department
If you have any questions or issues regarding your water account, billing, payments, or service, please contact the East Liverpool Water Department directly:
Phone: 330-386-4377
Office: 126 W 6th St, East Liverpool, OH 43920
Hours: Mon-Fri 8am-4:30pm
The friendly water department staff can help with payment plans, final bills, service problems, billing questions, account updates, and online account management.
Conveniently Manage Your Account Online
Paying your water bill online with East Liverpool gives you 24/7 account access, paperless billing, autopay, payment tracking, bill reminders, and more. You’ll stay on top of your payments and save time each month.
Sign up for an AuthorityPay account today to start paying your East Liverpool water bill securely online!
Surveyors prepare for drilling in East Liverpool on Thursday
How does the East Liverpool water department treat water?
The East Liverpool Water Department treats surface water that comes from the Ohio River and sends it to its Water Treatment Plant. The Plant draws water at a mile and treats about 2. 8 million gallons daily before distributing it to the residents.
How do I login to East Liverpool water department?
If you already have an account, you just need to login to the East Liverpool Water Department site. East Liverpool Water Department accepts credit cards, debit, and direct deposit. Click here to login.
Where does East Liverpool water come from?
About 10,951 people who live in the East Liverpool area of Columbiana County, Ohio get their water from the East Liverpool Water Department. The East Liverpool Water Department treats surface water that comes from the Ohio River and is sent to its Water Treatment Plant.
How many gallons a day does East Liverpool water use?
The Plant draws water at a mile and treats about 2. 8 million gallons daily before distributing it to the residents. The Safe Drinking Water Act tells the EPA that the East Liverpool Water Department has to check the quality of the water in the area once a year and send out a Consumer Confidence Water Quality Report.
Does East Liverpool water department accept credit cards?
East Liverpool Water Department accepts credit cards, debit, and direct deposit. Click here to login. Most East Liverpool homes will already have running water when you move in, but you’ll still need to set up water service with the East Liverpool Water Department.
Does East Liverpool have a water quality report?
The Safe Drinking Water Act tells the EPA that East Liverpool Water Department has to check the quality of the water in the area once a year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
