Paying your water bill to East Valley Water District is easy and convenient through their various payment options. This guide will cover how to pay online by mail, in person or by phone. We’ll also provide tips to avoid late fees and keep your account in good standing.
Online Bill Pay
The fastest and most convenient way to pay your East Valley water bill is online through their customer portal. Here’s how to pay online
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Go to www.eastvalley.org and click “Pay Bill”
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Register for an online account with your account number
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Select a payment amount and submit your payment
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Payment is instantly processed on your account
Online you can use credit/debit cards, electronic checks, or autopay. You’ll have access to payment history and billing statements.
Pay by Phone
East Valley Water District offers a 24/7 automated phone payment system.
To pay by phone:
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Call 909-464-4508
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Enter your 10-digit account number
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Select payment amount and submit payment
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Payment confirmation number provided
The phone system accepts credit/debit cards and electronic checks. This is a fast, simple way to pay if you don’t want to register online.
Pay by Mail
Payments can be mailed to:
East Valley Water District
PO Box 9070
San Bernardino, CA 92427
Mail your check or money order along with your payment stub in the envelope provided with your bill. Allow 7-10 days for mailed payments to process.
Pay in Person
You can pay your East Valley water bill in person at:
East Valley Water District Headquarters
31111 Greenspot Road
Highland, CA 92346
Payments are accepted Monday-Friday from 8am-5pm except on holidays. Cash, check, money order, and credit/debit cards are accepted.
AutoPay and Recurring Payments
For convenient autopay, you can enroll through the online portal or by submitting an autopay form. This automatically pays your bill from a checking account or credit card each month.
You can also set up recurring payments for the same amount on the date you specify. AutoPay or recurring payments ensure your bill is paid on time each month.
Payment Arrangements
If you are unable to pay your full balance, you can call East Valley Water District at 909-464-4508 to set up a payment plan. This allows you to pay your past due balance over an extended timeframe.
Avoid Late Fees
Pay your East Valley Water District bill by the due date to avoid a 10% late penalty. If your account remains unpaid, your water service may be disconnected.
Paying online provides instant payment processing to avoid any late fees. You can also enroll in AutoPay or recurring payments to ensure your bill is paid on time each month.
East Valley Water District Account Management
Through the online customer portal, you can also:
- View water usage and billing history
- Set up paperless billing
- Request service turn-on/off
- Update account and contact information
Accessing your account online makes managing your East Valley Water District services easy and convenient.
Water Conservation Tips
Practice water conservation to help reduce your water usage and lower monthly bills:
- Check for leaks and repair any dripping faucets
- Install water efficient fixtures and appliances
- Run full loads in dishwasher and washing machine
- Shorten showers and turn off water when brushing teeth
- Adjust sprinklers to avoid runoff and overspray
Saving water around your home directly reduces your costs on East Valley Water District bills.
Billing Rates and Fees
East Valley Water District water rates include:
- Service charge
- Usage charge per 100 cubic feet
- Energy surcharge
- Water reliability charge
Rates are approved by the Board of Directors and may adjust periodically. View the latest rates on your bill or at www.eastvalley.org.
