Paying your energy bill can be a hassle – writing checks mailing payments keeping track of due dates. But it doesn’t have to be! Eau Claire Energy Cooperative (ECEC) offers an easy online payment system called SmartHub that makes paying your bill quick and convenient. In this article, we’ll explain what SmartHub is, why you should use it, and how to get started.
What is SmartHub?
SmartHub is an online account management system offered by ECEC that gives members secure 24/7 access to account information and billing services. With SmartHub, you can:
- View your current energy usage and compare it to previous periods
- Access your current and past bills in PDF format
- Make a one-time payment or set up recurring payments
- Report power outages
- Contact ECEC customer service
SmartHub is available as a web platform and as mobile apps for iOS and Android devices, so you can pay your bill anytime, anywhere.
Why Pay Your ECEC Bill Through SmartHub?
There are many great reasons to manage your ECEC account and pay your bill using SmartHub
It’s Fast and Easy
Rather than writing and mailing a check or calling in a payment, you can pay your bill in just a few taps on your smartphone or clicks on your computer. Payments post to your account immediately, so no more waiting for the mail.
It’s More Convenient
You don’t have to worry about making payments during normal business hours or driving to an office. Pay at midnight or pay on the go – whenever and wherever works for you!
It’s Secure
SmartHub uses bank-level security and data encryption to keep your personal information safe, You can feel confident paying online,
It Helps You Budget and Save
With SmartHub, you can review your daily energy usage and track spending trends over time. This insight can help you identify ways to lower your bill through energy efficiency. You can also opt for paperless billing to save some trees!
It Keeps You Informed
In addition to bills, you’ll receive important account notifications like payment confirmations, due date reminders, outage alerts, and more via email and push notifications on your mobile device.
How to Pay Your ECEC Bill Through SmartHub
Ready to enjoy an easier way to pay your bill? Here’s a step-by-step guide to paying through SmartHub:
Step 1: Create a SmartHub Account
First, you’ll need to create a free SmartHub account if you don’t already have one. Visit https://www.ecec.com/my_account/smarthub and click “Create Account.” Enter some basic contact and account information to set up your profile.
Step 2: Choose a Payment Method
Add a payment method like a bank account, credit card, or debit card to your profile. For your security, your full account number will not be stored.
Step 3: View Your Bill
When logged in, find your current bill amount listed and click “Pay Now” to submit a payment. Bills are usually generated around the 20th of each month.
Step 4: Schedule Payments
For added convenience, you can opt for autorecurring payments. Under Billing & Payments, choose Recurring Payments. Select your payment amount and frequency.
Step 5: Get Payment Confirmations
Receive email and text confirmations when your payments are processed so you know your bill is paid. You can also review payment history under the Billing & Payments tab.
And that’s it! By setting up automated recurring payments, you may never have to manually pay your ECEC bill again. SmartHub makes energy bill payment hassle-free.
SmartHub Pay Now – For One-Time Payments
If you don’t want to create an entire SmartHub account, ECEC offers a guest payment option called SmartHub Pay Now. To use it, simply visit https://www.ecec.com/my_account/smarthub and click “Pay Now.”
You’ll be prompted to enter your 13-digit ECEC account number and the first five letters of your last name on the account. Make sure your account number and name match what’s printed on your paper bill. Then, select your payment amount and submit your payment.
Just like with standard SmartHub, your payment will be immediately applied to your account. But with Pay Now, you won’t be able to view full billing history or set up recurring payments. It’s best for a quick, one-time payment when you don’t need access to your full account dashboard.
Get Started With SmartHub Today!
Managing your ECEC account and paying your bill has never been simpler than with SmartHub. Save time, save money, and take control of your energy costs.
To start enjoying the benefits of SmartHub, sign up for an account or make a one-time payment through Pay Now today. If you have any questions about using SmartHub or Setting up your account, contact an ECEC customer service representative at (715) 832-1603 or [email protected]. They’re available Monday thru Friday during business hours to provide assistance.
SmartHub makes energy billing painless. Switch from checks and mail payments to fast, easy online bill pay with ECEC. Sign up now!
How to View Your Bill Using SmartHub for Web
How do I pay a bill in Eau Claire WI?
Pay online with an ACH transfer or by phone at (833) 201-5689. You can also mail your payment to City of Eau Claire, PO Box 1087, Eau Claire, WI 54702 or drop it off at the drop box in the City Hall parking lot, 203 S Farwell St.
How much do Eau Claire businesses pay for energy?
Eau Claire businesses pay industrial energy bills that average 25% – 28% less than comparison cities.
What is Eau Claire County e-payment service?
As of January 31, the first installment or full payment is due for the Eau Claire County E-Payment Service. This service is only for parcels in the City of Eau Claire, the City of Altoona, and the Town of Ludington. For all other municipalities please contact your local treasurer for payment options.
What is a storm water charge in Eau Claire?
Storm Water Charge: This fee covers the costs of fixing damage caused by flooding and storm water runoff. Each piece of land in the City of Eau Claire is charged a storm water fee based on how much of its surface area is not permeable to water (for example, parking lots, loading docks, roofs, etc.). ). The minimum charge for a residential property is 1. 0 ERU.
