Paying your Edmond Electric bill online is the most convenient and easiest way to stay on top of your payments. With online bill pay, you can avoid late fees, view your usage details, and manage your account from anywhere. In this article, we’ll walk through how online bill pay works with Edmond Electric, the benefits, and tips for getting started.
How Online Bill Pay Works
Edmond Electric offers online bill payment through their Smart Choice portal. To use online bill pay, you first need to register for a Smart Choice account using your Edmond Electric account number found on your monthly statement.
Once registered, you can log in to Smart Choice to:
- View your current Edmond Electric bill and account balance
- Check your daily and hourly electric usage
- Make a one-time payment on your account
- Set up AutoPay to have your bill paid automatically each month
- Update your payment methods
- View payment history
You can use a debit card, credit card, or checking account to pay for things online through Smart Choice. All major card types are accepted. When you pay before 10 a.m. on business days, it’s applied the same day.
On-line bill pay at Edmond Electric does not cost anything. It’s a free service they offer to make managing your account
Benefits of Paying Your Edmond Electric Bill Online
Paying online using Smart Choice offers many advantages over paying by mail in person or over the phone
-
It’s fast and convenient – Payments can be made in under a minute anytime, anywhere using a computer or mobile device. No need to drive to an office or wait on hold.
-
Avoid late fees – Online payments are applied same-day if made before 10 AM on business days. So you can avoid those pesky late payment fees.
-
View usage details—See how much electricity you use every day and every hour to figure out your habits and keep costs down.
-
Set up AutoPay—Enroll in automatic payments to avoid having to remember to pay every month.
-
Payment tracking – Payment history is stored so you can easily look back at past transactions.
-
It’s free – Edmond Electric does not charge any convenience fees for online payments.
Paying online saves time and gives you more control over your electric account. It’s the most convenient way to pay your Edmond Electric bill.
Tips for Paying Your Bill Online
If you’re new to paying your Edmond Electric bill online, keep these tips in mind:
-
Have your account number ready – This is needed to register for Smart Choice access. Find it on your monthly statement.
-
Register early – Give yourself time to register your Smart Choice account before your next bill is due.
-
Set payment reminders – Use your online calendar to create reminders to pay your bill each month.
-
Go paperless – Reduce clutter and save trees by enrolling in paperless billing.
-
Check payment history – Log in periodically to confirm payments are being applied as expected.
-
Update payment method – Keep your payment information current to avoid declined transactions.
-
Try AutoPay – For ultimate convenience, have your bill paid automatically each month by a set date.
Paying your Edmond Electric bill online through Smart Choice is fast, easy, and secure. Follow these tips for a smooth payment experience. Reach out to Edmond Electric Customer Service if you need any assistance getting started with online bill pay.
Online Bill Pay Options with Edmond Electric
Edmond Electric offers their customers several ways to pay online for flexibility:
-
Smart Choice Portal – Log in to your Smart Choice account to make one-time payments or set up recurring payments.
-
Bank Bill Pay – Many banks allow you to add Edmond Electric as a payee and schedule payments through your bank’s bill pay interface.
-
Mobile App – Download the SmartHub app to your iOS or Android device to pay on the go.
-
Payment Kiosks – Edmond Electric has payment kiosks located around the city that accept credit/debit cards for easy bill payment.
No matter which online method you choose, Edmond Electric does not charge fees for electronic payments. Paying online helps you better manage your electric account and avoid unnecessary fees or lapses in service.
Frequently Asked Questions about Online Bill Pay
Here are answers to some common questions about paying your Edmond Electric bill online:
How much does online bill pay cost?
Online bill payment is completely free. Edmond Electric does not charge any fees or convenience charges.
When will my online payment be applied to my account?
Payments made before 10 AM on business days are applied same-day. Payments after 10 AM are applied the next business day.
Is online bill pay secure?
Yes, Edmond Electric uses industry-standard encryption to protect your personal and payment information when paying online.
What cards or accounts can I use to pay online?
You can pay your Edmond Electric bill online using Visa, Mastercard, Discover, American Express, or a checking account.
What if I’m having trouble registering my Smart Choice account?
Contact Edmond Electric Customer Service at 405-216-7660 for assistance with registering or using the Smart Choice online portal.
Can I still get a paper bill if I pay online?
Yes, paying your bill online does not require you to go paperless. You can continue receiving a paper statement while taking advantage of online payments.
Paying your Edmond Electric bill online through Smart Choice is a convenient, secure way to stay on top of your payments and better manage usage. Consider switching to online payments to simplify your life and avoid late fees.
Electric & Water Smart Meters
Safety is our highest priority. The Advanced Meters we are going to install are approved by Underwriters Laboratories (UL) and meet the standards set by the American National Standards Institute (ANSI). If the meters encounter equipment failure, such as a short circuit, certification will ensure they respond in a safe manner. As part of this certification, our meters are independently tested and inspected during the manufacturing process.
The meters send information about how much electricity and water you use to the electric and water offices in the City of Edmond through a secure mesh network. This data is then processed and validated so you can see your previous days hourly usage, as well as long-term historical data. The meters will also notify us if there is an issue so we can better serve you.
Along with a new website that will be coming soon, this improved technology will let you see how much water and electricity you used each hour the day before. Additionally, historical hourly usage will be available to view and graph. Various tools will help you track, compare, and monitor your usage so you can better control your utilities. In time, we will be offering additional programs and services under the Smart Choice program.
| Electric Smart Meter | Water Smart Meter |
|---|
Edmond’s new online portal is here!
City of Edmond utility customers now have at their disposal a versatile tool that helps them better track and manage their utility usage as well as allow the City’s utilities to provide enhanced services and programs.
The Smart Choice program – which upgraded electric and water meters in both residential and commercial properties – now offers a new customer online portal: smartchoice.edmondok.gov. It replaces the former eCityExpress online portal and provides Edmond utility customers access to the most up-to-date information on their water and electric service usage.
Next-day and historical hourly usage data for electric and water service are available to view and graph. Various tools will help customers track, compare, and monitor their usage so they can better control utility usage and costs.
The new portal also has various new features, including ways to report and track service outages. Still available is all the useful information about customer bills, payment options, and more found on the previous portal site, but the new meter and tracking technology will provide more up-to-date data.
Existing customers will have to re-register their online account. To re-register, customers will need their customer account number, which can be found on their monthly utilities statement. Registration is required to access account-specific data, but payments can still be made without registration. Auto-draft and payment choices remain the same and any auto-pay settings previously in place with eCityExpress were not affected by the switch.
New customers or current customers who don’t have an online account can register at smartchoice.edmondok.gov.
