Convenient Ways to Pay Your El Paso Electric Bill

Paying your electricity bill on time each month is an essential part of being an El Paso Electric customer. Fortunately, El Paso Electric offers numerous convenient payment options to fit every lifestyle. In this article, we’ll explore the various methods you can use to pay your El Paso Electric bill quickly and easily.

Pay Online

The fastest and most convenient way to pay your El Paso Electric bill is online through your secure online account Setting up an online account is easy – all you need is your account number and an email address Once your account is created, you can view your current charges, see your payment history, and make secure payments by credit/debit card or electronic check.

Online payments are processed immediately, so you don’t have to worry about your payment getting lost in the mail You’ll receive an email confirmation with your payment details for your records Plus, by paying online, you can avoid late fees as long as your payment is submitted by the due date.

Pay by Phone

If you prefer to speak to a live agent, El Paso Electric offers toll-free phone payment options 24 hours a day, 7 days a week. To pay by phone, simply call 1-800-351-1621 and follow the prompts. You’ll need to provide your 10-digit account number and billing zip code.

Phone payments can be made through automated service using a debit/credit card or electronic check. For personalized service, El Paso Electric customer service agents are available to take your payment information and answer any billing questions you may have. Phone payments are processed right away, so it’s a great last-minute option if your due date is approaching.

Pay by Mobile App

For on-the-go bill paying, download the free El Paso Electric mobile app. The app allows you to securely pay your bill at any time from your iOS or Android device. After logging in with your account credentials, you can view your balance, see payment history, and make a payment by card in just a few taps. You’ll receive instant payment confirmation through the app.

The mobile app also lets you manage notifications, compare usage history, and contact customer support. Paying through the app helps you stay on top of your electric bill even when you’re away from home.

Pay by Mail

Mailing in a payment is still a simple option offered by El Paso Electric. To pay by mail, write your 10-digit account number on your check or money order and send it to the payment address printed on your monthly bill statement. Be sure to allow 7-10 business days for mailed payments to be processed and avoid late fees by sending your payment at least a week before the due date.

One thing to keep in mind with mail payments is the risk of postal delays or lost payments. Be diligent in checking your account to confirm your mailed check was received and processed by the due date.

Pay at an Authorized Payment Location

For cash payments, El Paso Electric has over 200 authorized payment locations in their service area, including grocery stores, check cashing locations, and other retail outlets. To find an authorized payment center near you, use the payment location finder at [https://www.epelectric.com/bill-management-center/in-person-payments]. These locations accept cash, money orders, and sometimes debit/credit cards. Payments are applied to your account on the same day.

Pay at a Payment Kiosk

El Paso Electric offers convenient self-service payment kiosks at several business office locations throughout their service area. Payment kiosks accept credit/debit cards, cash, or checks. To find a kiosk nearest you, visit the payment location finder. Kiosk payments are processed instantly.

24-Hour Night Drop Box

For after-hours bill payment, El Paso Electric has a 24-hour drop box at their Downtown Customer Service Center at 100 N. Stanton Street. Simply place your payment in an envelope with your 10-digit account number written on it and drop it in the secure box. Night drop payments received before 8:00 am on business days are processed the same day.

AutoPay and Budget Billing

For the most seamless payment experience, enroll in AutoPay to have your monthly electric bill paid automatically on the due date by debit/credit card or bank draft. You’ll avoid late fees and free up time spent on manual payments each month.

Pair AutoPay with El Paso Electric’s Budget Billing plan to receive a predictable, fixed electric bill amount each month based on your prior 12 months of electricity costs. Budget Billing prevents surprise spikes in your bill from season peaks and dips.

Payment Extensions and Assistance

If you’re ever unable to pay your electric bill in full by the due date, El Paso Electric offers payment extensions and assistance programs. Call their customer service team before the due date to discuss a payment plan that works for your financial situation. You may qualify for energy assistance funds or medical care extensions as well.

Avoid Late Fees with On-Time Payment

It’s important to pay your El Paso Electric bill in full by the due date each month. Late payments incur a 5% penalty fee on the overdue balance. Frequent late payments can also negatively impact your credit.

Thankfully, with El Paso Electric’s wide variety of payment methods, paying your bill is quick and painless. Take advantage of secure online and mobile app payments, authorized payment locations, phone payments, mail, drop boxes, and auto-pay to keep your electric service running smoothly. Staying on top of your monthly electric bill helps you avoid surprises, late fees, and disruption to your home or business.