How to Pay Your Elizabeth Town Gas Bill: A Complete Guide

Paying your gas bill on time each month is crucial to keeping your gas service running smoothly. Elizabeth Town Gas makes paying your bill easy with numerous payment options to choose from. In this comprehensive guide, we’ll walk through everything you need to know about paying your Elizabeth Town Gas bill.

Overview of Elizabeth Town Gas

Elizabeth Town Gas provides natural gas to over 280,000 residential commercial and industrial customers in northern and central New Jersey. They are dedicated to providing safe, reliable gas service while keeping rates affordable.

As a subsidiary of South Jersey Industries, Elizabeth Town Gas has been serving communities in New Jersey for over 160 years The company is focused on exceptional customer service and giving back to local communities across their service area.

Understanding Your Gas Bill

Your Elizabeth Town Gas bill breaks down all the fees and charges that make up your monthly gas bill in great detail. Here’s what you’ll find on a typical residential gas bill:

• Service Address: The location where you receive gas service

• Account Number: Your unique customer account number

• Reads your gas meter at the beginning and end of your billing period to show how much gas you used.

• Delivery Charges: Costs associated with delivering gas to your home, including distribution and customer charges

• Gas Supply Charges: Cost of the natural gas itself

• Taxes: New Jersey sales tax and other applicable taxes

• Other Charges/Credits: Any additional fees, adjustments or credits on your account

• Total Current Charges: The total amount due for the current billing period

• Past Due Balance: Any unpaid balance from previous bills

• Total Amount Due: Current charges plus any past due balance

• Payment Due Date: The date your payment must be received by to avoid late fees

Reading your bill carefully can help you understand the costs and keep track of how much gas you use each month. Every month, make sure you remember how much you owe and when it’s due.

Ways to Pay Your Gas Bill

Elizabeth Town Gas offers several convenient payment options to fit any schedule or preference:

Pay Online

The easiest way to pay is through Elizabeth Town Gas’s online account management system. You can pay by e-check from your bank account for free or by debit/credit card for a convenience fee.

Online payments can be made 24/7 and funds are posted to your account immediately. You can also set up recurring auto-pay directly from your checking account or credit card.

Pay by Phone

Call the toll-free automated phone payment system at 1-866-334-5964. Like when you pay online, you’ll need your account number and can pay with an e-check or a debit or credit card.

Pay by Mail

Mail a check or money order payable to Elizabeth Town Gas along with your payment stub to:

Elizabeth Town Gas
Payment Processing Center
P.O. Box 6031
Bellmawr, NJ 08099

Allow 5-7 days for mailed payments to process. Don’t mail cash payments.

Pay in Person

Bring your bill to one of Elizabeth Town Gas’s walk-in payment locations:

• 12 West Jersey St., Elizabeth, NJ 07201

• 296 State St, Perth Amboy, NJ 08861

You can pay by cash, check, money order or credit/debit card. Locations are open Monday-Friday.

Pay at Other Retail Locations

You can pay your gas bill at Western Union payment locations for a convenience fee. Just bring your bill or locate your account.

Pay Using Budget Billing

To make consistent payments year-round, Elizabeth Town Gas offers Budget Billing. This program averages payments over a 12 month period so you pay a fixed amount each month.

Payment Arrangements

If you’re struggling to pay your bill, you may qualify for a payment plan to pay past due balances over time. Contact customer service to discuss arrangements.

Payment Deadlines and Late Fees

Elizabeth Town Gas bills monthly for gas service. Your bill is due by the due date printed on your statement, typically within 20 days of billing.

If your payment is late, you’ll incur a penalty:

• 1.5% late fee on unpaid balance (minimum $10)

• 1.5% late fee plus possible disconnection after second late payment

• Reconnection fee of $45 if service is disconnected

Avoid late fees by paying on time, enrolling in auto-pay or requesting an extension if you need more time.

Assistance Programs for Paying Gas Bills

If you’re experiencing financial hardship and are unable to pay your gas bill, assistance programs are available, including:

• Lifeline Program – Offers utility bill credits for low-income customers

• Universal Service Fund – Helps income-eligible households pay energy bills

• Payment Assistance for Gas and Electric (PAGE) – Helps low- to moderate-income families pay energy bills

• New Jersey SHARES – Provides grants for energy bills for those facing hardships

You can also contact Elizabeth Town Gas customer service directly to discuss eligibility for assistance programs or payment arrangements based on your situation.

What to Do if You Can’t Pay Your Bill

If you’re unable to pay your gas bill, it’s important to contact Elizabeth Town Gas right away to avoid disconnection. You may qualify for:

• Special payment arrangements or payment plans
• Budget billing to spread costs evenly over the year
• Help from assistance programs
• Temporary restoration of disconnected service while seeking aid

Be proactive in communicating with the gas company if you anticipate having trouble paying a bill. Work collaboratively on a resolution and take advantage of resources available to consumers in need.

Key Takeaways

• Check your bill each month and pay the total amount due by the due date
• Elizabeth Town Gas offers flexible options for paying including online, phone, mail, in person
• Allow 5-7 days processing time for mailed payments
• Late fees apply to overdue payments, so pay on time to avoid extra charges
• Assistance programs can help qualified customers pay gas bills
• Communicate with the gas company if you’re unable to pay to avoid disconnection

Paying your gas bill doesn’t have to be a hassle. Elizabeth Town Gas makes the process straightforward and convenient. Use this guide to choose the right payment method for you and take advantage of programs for financial assistance if needed. Staying on top of your account means reliable gas service all year long.