Paying your monthly electric bill to Cobb EMC is easy and convenient with several options to fit your needs. This article provides a comprehensive guide on the various ways to pay your Cobb EMC electric bill online, by phone, in person, or by mail.
Cobb EMC is an electric membership cooperative providing services to over 200,000 homes and businesses in Cobb, Bartow, Cherokee, Dawson, Floyd, Gordon, Haralson, Paulding, Pickens, and Polk counties in Georgia. As a not-for-profit cooperative, Cobb EMC is owned by its members and focuses on providing reliable electricity at the lowest possible cost.
Members receive a monthly electric bill from Cobb EMC that must be paid to continue uninterrupted electric service, Read on to learn about the numerous payment options available
Ways to Pay Your Cobb EMC Electric Bill
Cobb EMC offers several convenient payment options to fit member needs and preferences:
Pay Online
The fastest and most convenient way to pay is online through your Cobb EMC account To pay online
- Visit cobbemc.com and click on “Pay Bill”
- Login or register for an online account
- Select “Make a Payment” and follow prompts
- Pay immediately or schedule future payments
Benefits Pay anytime 24/7 view payment history schedule future payments, no fees for e-check or debit/credit card (residential only)
Pay By Phone
Call Cobb EMC at 1-855-730-8714 to use the automated IVR phone payment system. Have your account number and payment details ready.
Benefits: Pay anytime 24/7 by calling the IVR line, speak to a representative during business hours
Pay by Mail
Mail in a check or money order payment to:
Cobb EMC
P.O. Box 1429
Marietta, GA 30061
Be sure to include your account number and service address on the payment. Allow 5-7 days for delivery and processing.
Benefits: Pay with check or money order, have payment history
Pay In Person
Visit the Cobb EMC office at 1000 EMC Parkway NE in Marietta to pay by cash, check, money order or debit/credit card.
Benefits: Speak directly with representatives, get printed receipt
Pay by AutoPay
Enroll in recurring automatic payments from your bank account or credit/debit card through your online account.
Benefits: Never miss a payment, convenient and automatic
Pay at Authorized Payment Locations
Cobb EMC has over 100 authorized payment locations including CVS, Dollar General, Kroger and Walmart stores. Look for the PayNearMe sign to pay your bill in cash at a location near you.
Benefits: Pay in cash at nearby stores
Pay at a Kiosk
Use the self-service kiosks at the Cobb EMC office in Marietta or at other kiosk locations to pay by credit/debit card or cash.
Benefits: Touchscreen kiosks, print receipts
Paying Your Cobb EMC Bill Online Step-by-Step
Paying online through your Cobb EMC account is the simplest way to pay your electric bill. Follow these steps:
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Go to cobbemc.com and click on “Pay Bill”
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Click on “My Account” to login or register for an online account if you don’t have one
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Enter your username and password and click “Login”
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Select “Make a Payment”
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Choose your payment amount:
- Pay Total Amount Due
- Pay Fixed Amount
- Other amount
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Enter your payment info:
- Checking account or
- Debit/credit card (residential only)
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Review payment details and click “Continue”
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Verify payment info and select “Submit Payment”
You will see a payment confirmation page and receive a confirmation email after the transaction is processed. Payments made online credit to your account immediately.
Helpful Tips for Paying Your Cobb EMC Bill
Follow these tips and recommendations when paying your Cobb EMC electric bill:
- Pay early to avoid late fees – bills are due by the due date on your statement
- You can pay online 24/7 – online payments credit immediately
- Receive emailed receipts for payment confirmation
- Schedule future payments for convenience
- Enroll in AutoPay to pay automatically each month
- Pay online or by phone to avoid mail delays
Reaching out to Cobb EMC’s customer service at 770-429-2100 if you have any billing or payment questions!
Frequently Asked Questions about Paying Your Cobb EMC Bill
Here are answers to some common questions about paying your Cobb EMC electric bill:
How can I check the balance on my account?
Login to your online account or call Cobb EMC to check your current balance due.
When is my bill due?
Your monthly bill is due by the due date listed on your statement, typically 20 days after the billing date.
What are the late payment fees?
Accounts with a past due balance incur a late fee of 1.5% or $10 minimum.
How can I find my account number to pay online/by phone?
Your account number is located on your monthly paper bill statement or available on your online account.
Can I pay without an account number?
Yes, you can pay as a guest by entering your street number + street name along with the primary account holder’s name.
When will a payment post if I pay online?
Online payments post to your account immediately after the transaction processes. Allow 1-3 business days for mailed payments.
Can I split payment between multiple methods?
Yes, when paying online you can split the payment between multiple cards, checking accounts, or AutoPay.
Who do I contact for billing questions?
Contact Cobb EMC Member Services at 770-429-2100 for any billing and payment questions.
Paying your Cobb EMC electric bill is quick and easy through the various payment options available. Pay online for convenience or use the IVR phone system for 24/7 access. If you have any billing or payment issues, Cobb EMC’s customer service team is available to help!
Browse your rate options
Cobb EMC has a variety of rate options so you can choose which rate fits your lifestyle and energy needs.
