Paying your monthly electric bill is a necessity, but it doesn’t have to be a chore. Empire Electric Association offers a convenient online bill pay system called SmartHub that makes paying your bill quick and easy. In this article, we’ll walk through everything you need to know about Empire Electric’s online bill pay.
What is SmartHub?
SmartHub is Empire Electric’s online account management and bill pay system. With SmartHub members can
- View current and past electric bills
- Make one-time payments
- Set up recurring payments
- Report outages
- Monitor electric use
- And more!
SmartHub is available as a website and mobile app for iOS and Android devices. So no matter where you are, you can access your Empire Electric account.
Benefits of Paying Your Empire Electric Bill Online
Paying your electric bill through SmartHub offers many benefits over traditional paper billing and payments
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It’s fast – Payments can be made in just a few clicks either on the website or in the app. No more writing and mailing checks or driving to an office to pay in person
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It’s secure – SmartHub uses industry-standard encryption to keep your data safe.
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Access information anytime – You can log in to view your current bill, payment history, electricity use and other details whenever it’s convenient for you – 24/7 access.
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Go paperless – SmartHub allows you to opt-out of paper billing and receive bills electronically instead. This cuts down on clutter and is better for the environment.
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Set up autopay – For ultimate convenience, you can set up recurring automatic payments through SmartHub. Then your bill gets paid on time every month without you having to do a thing.
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Receive notifications – Customize settings to receive notifications via email or text message when a new bill is available, payment is due, payment processed and more.
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Multiple payment options – Pay bills through SmartHub using credit/debit cards, checking accounts or electronic funds transfer.
Step-by-Step Guide to Paying Your Empire Electric Bill Online
Ready to start enjoying the benefits of online bill pay? Just follow these simple steps to pay your Empire Electric bill through SmartHub:
1. Create a SmartHub account
First, you’ll need to create a free SmartHub account if you don’t already have one. Visit https://eea.smarthub.coop/ or download the app and look for the “New User” option.
You’ll enter some basic information like your name, account number and email address to create an account. Make sure to create a secure password.
2. Log into your SmartHub account
Once your account is created, you can log in anytime via the website or mobile app.
Enter your email and password at the login screen.
3. View your bill
After logging in, you’ll arrive at the SmartHub dashboard. Here you can view your current electricity charges, view bill history, monitor usage and more.
To view the details of your latest bill, select “Billing & Payments” then choose the account you want to pay if you have more than one. You’ll see a summary of your current charges. Select “Details” to see the full breakdown.
4. Make a payment
Now that you’ve reviewed your bill, it’s time to pay it. From the billing screen, click the “Pay Now” button.
You’ll be prompted to enter your payment amount and select a payment method such as a bank account, credit card or debit card. Enter the required information.
Double check that all the details are correct! When you’re ready, click “Continue” then “Confirm” to process the payment.
5. Get payment confirmation
You should receive an on-screen payment confirmation right away. You’ll also get an emailed receipt showing your payment was made.
And just like that, your electric bill is paid!
Other SmartHub Features
In addition to online bill pay, SmartHub offers Empire Electric members many other useful features:
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Start, stop or transfer service – Manage service connections for your Empire Electric accounts through SmartHub.
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Outage reporting – Quickly notify Empire Electric if you experience a power outage.
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Usage monitoring – View graphs of your daily, monthly and yearly electricity usage.
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Bill and payment alerts – Opt in to receive notifications for upcoming bills, due dates and confirmations.
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Paperless billing – Reduce clutter and waste by going paperless.
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Account management – Update personal and contact information associated with your account.
Take advantage of all SmartHub has to offer for a smooth electric billing and payment experience.
Get Support for SmartHub
If you ever have trouble with logging into or navigating SmartHub, Empire Electric has a support team ready to help:
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By phone – Call 1-844-917-2372
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Email – Send a message to [email protected]
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FAQ page – Answers to common SmartHub questions can be found at https://eea.smarthub.coop/FAQSOVR.html
The customer service team can provide assistance with creating an account, making payments, setting notifications, and anything else related to your online account and bill pay.
Convenient Electric Bill Pay Is a Click Away
As you can see, Empire Electric makes managing your account and paying your bill quick and painless through the SmartHub portal and app. Ditch the paper bills and avoid the hassle of mailing payments by signing up for SmartHub online bill pay today.
In just minutes you can create a secure account, review your latest charges, make a payment, set up autopay and more. Plus you’ll have 24/7 access to your Empire Electric account details from anywhere.
Go to https://eea.smarthub.coop/ or download the SmartHub app for iOS or Android to get started with online bill pay. Simplify your life and have one less thing to worry about each month.
Introducing a new Liberty My Account web portal!
- Liberty Utilities offers an online payment service for the convenience of our customers. This service can be used to pay by credit/debit card, or ACH. This service uses a third party payment processing vendor. There may be a processing fee for using this online payment service. Pay My Bill
- Customers can make an immediate payment by credit card or electronic funds transfer either online or by phone. There may be a processing fee for this service. Make Payment The toll-free number is 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas). Before you call please have your nine-digit Liberty Utilities account number easily accessible. Your account number can be found on your statement.
- When you choose Autopay, your payment is automatically deducted from your bank account. You still receive your bill that will show, in advance, the exact amount and date that your bank account will be debited. Payment will be verified each month on your bank statement. If you wish to cancel Autopay, just contact Liberty Utilities. To take advantage of Autopay, log in to My Account and complete the enrollment form. Sign up for Autopay
How to Pay Electricity Bill in Empire ReEarn app | Best Payment app for Electricity Bill | Simple
How can I pay my Empire Bill?
You can pay your Empire Bill by phone (call the number on the back of your ID card that says “Member Services”) or by mail (give your mailing address if you want to receive bills by mail and check or change your address through your member account).
How do I Pay my Liberty Utilities – Empire District bill online?
You can pay your Liberty Utilities – Empire District bill online using doxo. Pay with a credit card, debit card, or direct from your bank account. Doxo is a safe and easy way to reach your financial goals and pay all of your bills from one account.
How do I make a payment at Liberty Utilities?
Customers can make an immediate payment by credit card or electronic funds transfer either online or by phone. There may be a processing fee for this service. The toll-free number is 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas). Before you call please have your nine-digit Liberty Utilities account number easily accessible.
Does Liberty Utilities offer an online payment service?
Liberty Utilities offers an online payment service for the convenience of our customers. This service can be used to pay by credit/debit card, or ACH. This service uses a third party payment processing vendor. There may be a processing fee for using this online payment service. For a list of payment locations, click the link below.
