Enbridge St Lawrence Gas Bill Pay: A Guide to Paying Your Natural Gas Bill

It doesn’t have to be hard to pay your Enbridge St. Lawrence gas bill. Enbridge gives both residential and business customers a number of easy payment options. This guide will show you how to pay your natural gas bill in a number of different ways and give you advice on how to make sure you pay on time.

Overview of Enbridge St Lawrence Gas

Enbridge St Lawrence Gas is a natural gas utility serving over 100,000 residential, commercial and industrial customers across northern New York. The company is a subsidiary of Enbridge Inc., a major North American energy infrastructure company.

Homes and businesses in St. Lawrence Gas get natural gas from Enbridge St. Parts of Franklin, Jefferson, and Lewis counties, as well as Lawrence County The business serves an area that is about 4,500 square miles in northern New York.

As a regulated utility Enbridge St Lawrence Gas rates and services are overseen by the New York State Public Service Commission. The company charges customers a monthly fee based on the amount of natural gas used measured in hundreds of cubic feet (CCF) or therms. This ensures customers only pay for the natural gas they consume.

Ways to Pay Your Enbridge St Lawrence Gas Bill

Enbridge offers residential customers several options for paying their natural gas bill conveniently.

Pay Online

The easiest way for most customers to pay their Enbridge gas bill is online through the customer online account portal. To pay online:

• Go to www.stlawrencegas.com and click on “My Account”
• Log in using your account number and password
• Select “Make Payment” and choose a payment method
• Payments can be made directly from a bank account or with a Visa, MasterCard, Discover or American Express credit/debit card

Online payments are fast, secure, and can be scheduled up to a year in advance.

Pay By Phone

Call 1-800-454-2201 to pay your Enbridge gas bill over the phone using an automated system. You’ll need to have your account number ready.

Phone payments can be made with a credit/debit card or electronic check. A $1.75 convenience fee applies to residential customers.

Pay By Mail

Mail your payment to the address listed on your Enbridge gas bill. Be sure to include your stub from the bill.

Only checks or money orders are accepted for mail payments. Give us 5 to 7 business days to process your mail-in payment.

Pay In Person

Bring your bill stub and payment to the Enbridge St Lawrence Gas office located at 33 Stearns St, Massena, NY. Office hours are Monday-Friday from 8:00am to 4:30pm.

You can also pay at Walmart stores in the area in person. At the front desk, look for a sign that says “Liberty Gas.” Cash payments only.

Automatic Bill Payment

For hassle-free payments, enroll in automatic bill payment through the online account portal. Your monthly Enbridge gas bill will be paid automatically on the due date using your preferred payment method.

Budget Billing

For predictable monthly bills, enroll in Budget Billing which averages payments over a 12 month period. Contact Enbridge customer service to enroll.

Tips for Paying Your Gas Bill On Time

Paying your Enbridge St Lawrence Gas bill by the due date is important to avoid late fees and potential service disruption. Follow these tips for on-time payment:

• Mark your bill due date on your calendar so you don’t forget
• Sign up for bill reminders through the online account portal
• Enroll in automatic payments to ensure your bill gets paid on time every month
• If you’ll be traveling, pay your bill early or schedule a payment in advance
• Pay online or by phone to avoid mail delays
• Contact Enbridge immediately if you expect difficulty paying on time
• Consider budget billing to make monthly bills more predictable

Review your Enbridge gas bill carefully each month and address any issues right away. Notify Enbridge if your billing or service address changes.

Keeping your account up to date and paying on time helps avoid unnecessary fees and complications down the road. Reach out to an Enbridge customer service representative if you have any bill payment questions.

Payment Assistance Programs

If you are having trouble paying your Enbridge gas bill, payment assistance programs exist to help qualified customers. Some options include:

• HEAP – Home Energy Assistance Program providing heating bill grants for low income households. Apply through your county social services office.

• ARP – Utility Assistance Program offering gas bill discounts via monthly credits for low income customers. Apply through Enbridge.

• Payment arrangements – Enbridge may approve a delayed payment plan for customers in temporary financial hardship.

Be sure to contact Enbridge right away if you anticipate difficulty paying your gas bill on time. Discussing payment assistance early can prevent service disruptions.

Enbridge St Lawrence Gas offers residential and business customers many ways to pay their natural gas bill conveniently including online, by phone, automatic payment, mail or in person. Paying on time avoids late fees while budget billing and payment assistance programs help customers manage costs responsibly. Reaching out early provides the opportunity to find solutions together. With multiple payment options, paying your Enbridge gas bill can be simple and hassle-free each month.