Having fast and reliable fiber internet from EPB is great, but you need an easy way to pay your monthly bill too. The good news is that EPB offers multiple options to pay your fiber optics bill online, by phone, automatically or in person. Read on as I outline the payment methods available and tips to avoid late fees.
Pay Online
The fastest way to pay your EPB fiber bill is through their online customer portal. You can log in and make a one-time payment or set up recurring automatic payments.
To pay online
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Go to epbcom/portal and click “Pay My Bill”
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Select your fiber optics account
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Enter your payment details and submit
Online payments post instantly to your account. You can use a credit/debit card or electronic check. EPB also offers a budget billing plan to spread costs evenly throughout the year.
Pay by Phone
If you prefer to pay your fiber internet bill over the phone, EPB has an automated payment system. Simply call 423-648-1372 and follow the prompts. You can use this 24/7 phone payment system to pay with a card.
Pay Automatically
For hassle-free bill payment, I recommend setting up automatic monthly payments through EPB’s AutoPay program. This securely debits your bank account each month for the amount due.
With AutoPay, you don’t have to remember when bills are due. It prevents late fees and service interruptions. enroll through your online EPB account.
Pay by Mail
To pay your fiber bill by check, mail it to:
EPB
P.O. Box 182255
Chattanooga, TN 37422-7255
Make checks payable to EPB and include your account number. Allow 7-10 days for standard mail delivery and processing.
Pay in Person
You can pay your fiber optics bill in person at EPB’s downtown office:
10 W MLK Blvd
Chattanooga, TN 37402
Their office is open Monday-Friday from 8:00am to 5:00pm. You can pay using cash, check or credit/debit card.
Avoid Late Fees
To avoid a late fee, make sure to pay your EPB fiber bill before the due date. You have 21 days from the bill date to pay. If your payment isn’t received on time, a 5% late fee will be assessed.
I recommend signing up for account alerts through the online portal. EPB can email or text you when your bill is ready and due.
Payment Assistance
If you’re struggling to pay your EPB fiber bill, call their customer support team at 423-648-1372 to discuss payment plans or assistance programs that you may qualify for. Don’t let your service get disconnected due to lack of payment.
Summary
In conclusion, EPB offers flexible fiber optics bill payment options like online, phone, auto-pay, mail or in person. Take advantage of the budget billing plan to make costs more predictable. Set up account alerts so your bill isn’t late. Seek assistance if needed. With EPB’s modern payment options, managing your fiber internet bill is quick and convenient.
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FAQ
How do I contact EPB fiber optics?
Where can I find my EPB?
What is EPB fiber optics?
How do I pay my EPB Fiber Optics bill online?
Existing customers can contact EPB customer support to get access. Once your account is created, you can log in to the customer portal using your email or phone number and password. Here’s where you’ll find all your account details and billing options. Follow these simple steps to pay your EPB fiber optics bill through the online portal 1.
How do I register for EPB Fiber Optics?
Type in your EPB Fiber Optics account number and CPNI/Account Passcode. You can find your account number on your bill, or call us at 423-648-1372. After completing registration, you’ll receive a confirmation email. Does EPB offer paperless billing?
How do I pay my fiber optics bill online?
EPB makes it simple and straightforward to pay your fiber optics bill online through their customer portal or mobile app. With just a few clicks, you can securely view your balance, review statement history, set up autopay, and submit payments. Ditch the paper bills and avoid late fees by enrolling in paperless billing and autopay.
How does EPB autopay work?
With autopay, your EPB fiber optics bill is paid automatically each month on the due date using your payment method on file. This ensures you never miss a payment. To enroll, just select the “Enroll for Autopay” option when making an online payment. You can cancel or change this anytime through your account.
Is EPB launching a new online payment portal?
EPB has launched a new online payment portal as part of its continuing effort to deliver greater flexibility and convenience.
Does EPB offer paperless billing?
EPB encourages all customers to enroll in paperless billing. When you do, you will receive a one-time $10 credit per account. To switch to paperless billing, please click here or call 423-648-1372. Why is my energy bill so high?
