A Guide to Paying Your Fairfield County Utility Bill

If you live in Fairfield County, Ohio, you likely receive a monthly bill for water, sewer, and other utility services provided by Fairfield County Utilities Paying this bill on time is important to avoid any service disruption or late fees Fairfield County offers several convenient payment options to fit every schedule and preference.

In this comprehensive guide we’ll go over everything you need to know about reading and understanding your Fairfield County utility bill setting up an online account, and exploring all the ways you can pay including online, by phone, by mail, or in person.

Understanding Your Fairfield County Utility Bill

When you receive your monthly statement, take some time to review it carefully. Your Fairfield County utility bill will contain:

  • Account number
  • Service address
  • Billing date and due date
  • Previous balance
  • Current water usage and sewer charges
  • Base service fees
  • Any additional charges or credits
  • Amount due

Usage is billed in units, which are hundred cubic feet (CCF) of water. Make note of your usage each month so you can spot any unusual spikes that might indicate a leak.

If you have any questions about charges or your water usage, contact Fairfield County Utilities customer service at 740-652-7120.

Ways to Pay Your Fairfield County Utility Bill

You have several options to pay your Fairfield County utility bill. Choose the payment method that works best for you:

Pay Online

The fastest way to pay is online through the county’s third-party payment processor. To pay online:

  • Go to www.officialpayments.com.
  • Select “Local Payments” and enter jurisdiction code 4585.
  • Enter your account number and payment amount.
  • Pay via credit/debit card, e-check, or enrollment in auto-pay.
  • A $5.95 convenience fee applies to online payments.

Pay by Phone

Call 1-800-272-9829 and select option 3 for utility billing, then option 1 for water/sewer payments. Have your account and payment info ready. You’ll need jurisdiction code 4585. The $5.95 fee applies to phone payments.

Pay by Mail

Send a check or money order payable to Fairfield County Utilities to:

Fairfield County UtilitiesPO Box 2052Mt Vernon, OH 43050-7252

Be sure to allow plenty of mail time for your payment to arrive by the due date.

Pay In Person

Bring your payment to the utility office at 6670 Lockville Rd, Carroll, OH 43112 during business hours, Monday-Friday 7:30am-4:00pm. You can also use the 24-hour drop box.

Enroll in Auto-Pay

For convenience, sign up for auto-pay through your online account to have your bill paid automatically on the due date each month.

Seek Bill Assistance

If you are having trouble paying your bill, contact Fairfield County 211 or Lancaster-Fairfield Community Action to ask about financial assistance programs you may qualify for.

Other Fairfield County Utilities Account Management Tips

  • Go paperless by enrolling in e-billing to receive bills via email.

  • View payment history and billing statements through your online account.

  • Update your account information if you move.

  • Monitor your daily water usage through the online portal.

  • Set usage threshold alerts to be notified of abnormal spikes.

  • Check if you qualify for a senior or veteran discount.

Paying your Fairfield County utility bill is quick and easy through the various online, phone, mail, or in-person options. Be sure to pay by the due date each month to avoid penalties and keep your services running smoothly. Contact customer service if you ever have any questions about your statement or charges.

Fairfield County Utilities Bill Pay

Welcome to the City of Fairfield Public Utilities Department!

The Fairfield Public Utilities Department provides water and sanitary sewer services to a population of over 44,000. To provide these services, the City pumps and treats close to 2 billion gallons of drinking water per year, and collects and treats roughly the same amount of wastewater. The City also maintains over 350 miles of water and sewer mains and all other related facilities.

The primary objectives of the Public Utilities Department are to:

  • Protect public health and safety
  • Protect the environment
  • Provide exceptional customer service
  • Provide stable and cost-effective rates

The Fairfield Public Utilities Department is focused on operating efficiently and is committed to maintaining and updating the water and sewer infrastructure throughout the City. The Department is proud of its facilities and is always happy to provide tours to interested residents; to schedule a tour simply contact the department.

The Average Utility Bill Price in Fairfield County

FAQ

How do I schedule a payment for Columbus water?

But at Columbus Water Works, we know that sometimes things happen that make it hard or impossible to pay your bill on time. If this is the case, you can ask for a payment plan by calling or emailing customer service at 706-649-3400.

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