Keeping the lights on at home or work takes teamwork between you and your electric provider. Farmers Electric Cooperative (FEC) supplies power to over 100,000 members across 9 counties in Texas. As a member, you can pay your FEC electric bill through a variety of convenient options. This article will provide an overview of FEC billing and payment methods to equip you to manage your electric account smoothly.
About Farmers Electric Cooperative
Farmers Electric Cooperative is a member-owned utility that has provided reliable electricity to rural areas of Texas since 1938. FEC serves parts of Collin Delta Franklin, Hopkins, Hunt, Kaufman, Rains, Rockwall, Van Zandt and Wood counties.
The co-op is governed by a Board of Directors elected by the membership. FEC strives to offer affordable rates, provide excellent service, and invest in the communities it serves. By paying your electric bill each month, you support the co-op’s operations and its mission.
Understanding Your FEC Electric Bill
FEC bills members monthly for electric service. You can receive a paper bill by mail or enroll in paperless billing. Bills are typically issued around the 25th of the month.
Key charges on your FEC electric bill include
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Electricity Usage – Charged per kilowatt-hour (kWh) used that month Rates vary by member type,
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Monthly Service Availability Charge – A fixed charge to access the electric system.
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Applicable Taxes – Local and state taxes on electric service.
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Miscellaneous Fees – Deposit, disconnect/reconnect, late payment fees, etc.
Payment is due by the due date listed on your bill, typically around the 15th of the following month.
Ways to Pay Your FEC Electric Bill
FEC offers multiple ways to pay your electric bill conveniently:
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By Mail – Mail check or money order with payment stub to FEC’s PO Box. Allow 5-7 days for delivery before due date.
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In Person – Visit any FEC office and pay by cash, check or credit/debit card.
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Online – Pay by credit/debit card or e-check via SmartHub or the Pay Now portal.
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By Phone – Call the automated phone payment line anytime and pay by credit card or electronic check.
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Auto Bank Draft – Sign up for monthly auto-draft from your bank account on your bill’s due date.
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MoneyGram – Make a cash payment at MoneyGram locations using FEC’s receiver code.
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Fidelity Express – Pay with cash, check or money order at Fidelity Express payment sites.
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Western Union – Use WU’s real-time bill pay at partner retail locations.
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Payment Kiosk – Use the 24/7 drive-thru kiosk at FEC’s Greenville office to pay by cash, card or e-check.
Avoid Late Fees and Disconnection
Paying your FEC electric bill fully and on time each month ensures uninterrupted service. If payment is late, a 10% penalty applies. After multiple late payments, a disconnect notice is issued and electric service could be suspended.
To restore power after disconnection, full payment by credit card plus a reconnect fee is required. Avoid fees and outages by paying on time. Notify FEC immediately if you anticipate payment issues.
Payment Assistance Programs
If you are experiencing financial hardship and unable to pay your electric bill, FEC can connect you with several assistance programs:
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Payment arrangements – Request a payment plan to pay past due balances over time.
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Energy bill subsidies – Federal LIHEAP or local charity funds help pay utility bills for those in need.
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Payment kiosk fee waivers – Temporarily have MoneyGram and Fidelity Express fees waived.
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Budget billing – Pay a levelized bill amount each month to avoid seasonal spikes.
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Energy audits – Identify usage reductions to lower electric costs.
With proper notice, FEC will work with you on a solution to avoid service disruption. But you must contact them promptly if you anticipate issues paying your bill.
Manage Your Electric Account Responsibly
As a member of Farmers Electric Cooperative, you play an important role in the utility’s operations. Monitor your electric use, pay bills on time, report outages quickly, and notify FEC if you need assistance. There are plenty of payment options to fit any schedule or preference. By working together, we can continue FEC’s legacy of providing affordable, reliable electric service.
Farmers EC Bill Plans
FAQ
What areas does farmers’ electric cover in Texas?
We now work with more than 50,000 homes and businesses in Texas counties Dallas, Collin, Rockwall, Hunt, Kaufman, Rains, Hopkins, Delta, Franklin, Fannin, Van Zandt, and Wood. This area is growing quickly. We still strive to be recognized as an exceptional cooperative by our members, employees, and communities.
What is SmartHub Coop?
SmartHub is your online account for Consolidated Cooperative. If you have multiple accounts, you can access them all through one FREE SmartHub username and password. Pay your bill and view billing history. Sign up for autopay and request paperless billing. View and manage your energy use.
How do I pay my Farmers Electric Cooperative Bill?
To pay your bill (with your statement included), send it through the US Postal Service with the following address: Farmers Electric Cooperative offers short-term extensions on a case-by-case basis Please contact our member services department to discuss.
How do I contact Farmers’ Electric Cooperative?
We are on-call 24 hours each day. Click here for numbers to call for your area or call toll free: 1 (800)445-8541. Sign-Up for E-billing and help preserve the environment. The Farmers’ Electric Cooperative has been around since 1938. We currently serve the counties of Curry, DeBaca, Guadalupe, Harding, Quay, Roosevelt, and San Miguel in eastern New Mexico.
Does Farmers Electric Cooperative offer short-term extentions?
Farmers Electric Cooperative offers short-term extentions on a case-by-case basis. Please contact our member services department to discuss. We understand that unexpected expenses or circumstances may come our way from time to time. That is why at Farmers Electric Cooperative we try to work with our members as much as possible.
What counties does Farmers’ Electric Cooperative serve?
Sign-Up for E-billing and help preserve the environment. The Farmers’ Electric Cooperative has been around since 1938. We currently serve the counties of Curry, DeBaca, Guadalupe, Harding, Quay, Roosevelt, and San Miguel in eastern New Mexico. In those counties, we take care of 4,295 miles of line, serve 6,875 customers, and have 13,120 meters on our system.
How much does Western Union charge for farmers EC payments?
A fee of $1. 50 will be applied by Western Union to all transactions for processing Farmers EC payments. Then you’ll talk to a real MoneyGram agent who will ask you to confirm your name, address, account number, phone number, payment amount, and the Farmers EC Receiver Code 7478.
How do I pay my electric bill?
You can pay your electric bill using your credit or debit card. This can be paid by you each month or set up for automatic, recurring payments each month. To set up a recurring credit or debit card payment, all you have to do is log in to your Smart Hub account and make the payment.
