First Electric Cooperative provides electric service to homes and businesses across central and east Arkansas. As a cooperative utility, they are owned by member-customers and aim to provide affordable, reliable electric power Paying your First Electric bill on time each month ensures uninterrupted service.
First Electric offers multiple payment options to fit every member’s needs and preferences. You can pay online by phone, by mail or in person. Understanding these bill payment choices helps you select the optimal method.
This guide covers everything you need to know to pay your First Electric Cooperative bill conveniently and on time every month.
Online Bill Payment
The easiest way for most members to pay is online via First Electric’s website or mobile app. You can setup one-time or recurring payments and never worry about late fees again.
To utilize their online bill pay:
- Visit www.firstelectric.coop and click “Pay Now”
- Create an online account if first time user
- Enter account number and 4-digit PIN
- Select pay in full or enter custom amount
- Input payment method and details
Payment methods available for online bill pay include:
- Debit/Credit card (Visa, Mastercard, Discover, American Express)
- Electronic check (with routing and account numbers)
- eWallet services like Apple Pay and Google Pay
The mobile app offers the same online payment options. Just download the First Electric app from your device’s app store.
Pay By Phone
First Electric also allows members to pay bills through an automated phone system. Call toll-free 1-844-729-3322 to access their pay-by-phone service.
When prompted, enter your 10-digit account number and 4-digit PIN. You can then make a payment using your debit/credit card.
A small $1.50 convenience fee applies to phone payments. Online and most other options avoid extra fees.
Mail-In Bill Payment
If you prefer paying bills by check, First Electric still processes mailed payments. Simply send your payment stub and check to:
First Electric Cooperative Corporation
PO Box 5018
Jacksonville, AR 72078
Allow 5-7 business days for mailed payments to process. Pay a week before your due date to avoid late fees.
In-Person Payment
For cash payments, paying your bill in-person is needed. First Electric has an office in Jacksonville to visit and pay:
First Electric Headquarters
121 South Church Street
Jacksonville, AR 72076
Office hours are 8:00 AM to 4:30 PM, Monday through Friday. Bring your bill or account number and cash/money order. Debit/credit cards are not accepted on-site.
Alternative In-Person Pay Locations
First Electric also contracts with retail chains like Walmart to intake bill payments. Nearly 200 MoneyGram and PaySite kiosks around Arkansas accept First Electric payments for a small $1.50 fee.
Visit www.firstelectric.coop and click “Pay with Cash” to find MoneyGram and PaySite kiosks near you. Enter your zip code to search.
Recurring Automatic Payments
Signing up for automatic monthly payments provides a convenient hands-off approach. First Electric pulls your bill amount directly from a checking account or credit card around your due date.
To begin automatic bill pay:
- Login to your online account
- Under “My Profile”, select Pay My Bill
- Choose AutoPay program
- Enter bank account or card information
- Confirm account and routing numbers
You can cancel or change your autopay method at any time through your online account.
Account Number, PIN, and Barcode
When paying your First Electric bill, you’ll need to enter your 10-digit account number printed on statements. Online account users also enter a 4-digit PIN.
You can also use the barcode on your paper bill stub at MoneyGram kiosks. This scans your account details automatically.
Payment Extensions and Assistance
If you are struggling to pay your bill, First Electric can provide some relief:
- Payment arrangements spread balance over 3 installments
- Due date extensions give you 15 extra days
- EnergyShare assistance for qualified low-income households
Contact their billing department to discuss bill help options and qualifications before your account becomes past due.
Avoid Late Fees and Disconnection
Pay your First Electric bill by the due date to avoid penalties. A 5% late fee applies to past due balances. Accounts over 15 days past due may be disconnected.
Reconnection requires paying the overdue amount in full plus a $40 reconnection charge. Keep your account in good standing by paying on time.
Monitor Usage and Balances
Log in to your First Electric online account to view previous bills and payment history. You can also monitor your home’s energy usage through the online portal or mobile app.
Watching your monthly kilowatt-hour usage and charges helps you maintain a balanced budget. Being an informed energy consumer reduces bill surprises.
Paying your monthly First Electric bill doesn’t need to be a chore. Leverage online and automatic payments to simplify the process. Knowing your payment options ensures you never miss a payment due date.
Map of Scheduled Vegetation Maintenance
Overhead utility lines may be scheduled for maintenance in your area.
Download First Electric’s mobile app!
Pay your bill, report outages, monitor your energy use and more.
For more than 86 years, First Electric Cooperative has been serving our members.
FAQ
What is paying bills online?
One digital service that lets businesses offer customers the chance to pay their bill online is online bill pay. With online bill pay, customers can pay the business directly from their bank account, credit card, or another method of payment.
Does first electric cooperative offer invoice billing?
First Electric Cooperative offers Invoice Billing. Members with more than one account or meter can use the Invoice Billing service to see all of their accounts, balances, and the total amount owed on a single monthly bill. Invoice Billing provides a combined billing statement each month with the following features:
How do I pay my first electric bill?
Click the button above to go to the First Electric app pay now site. No registration is required. An e-check will let you pay your bill. All you need is your billing account number and your last name or the name of your business. Unlike the full First Electric app site, you cannot view your usage or report an outage.
How do I pay my Fairfield Electric Cooperative Bill?
You can use doxo to allow someone else to securely pay your Fairfield Electric Cooperative (SC) bill with a Visa, MasterCard, Discover credit or debit card, Apple Pay, or your bank account.
How do I contact first electric?
Plus, you can call First Electric at 800-489-7405 during business hours to talk to a member service rep. Pay Now Click the button above to go to the First Electric app pay now site.
What are the features of the first electric app?
The First Electric App Features: Provides 24-hour access to account. Sends an e-mail notification when a new electric bill is generated. Allows you to pay electronically using American Express, Visa, MasterCard or Discover card or an electronic check transaction. Displays posting of payments in real time.
What payment methods are available for a one-time bill payment?
Venmo, Apple Pay, Google Pay, and PayPal are available. Please note that service fees apply per transaction for the One-Time Credit Card service. Make a One-Time Bill Payment.
