How to Pay Your Floyd County Water Bill Online, by Phone, or In Person

If you’re a resident or business in Floyd County, Georgia, paying your monthly water bill is easy through the county’s online payment system, by phone, or in person. Floyd County provides water services to much of the county including the city of Rome.

Below we’ll explain the simple ways to pay your Floyd County water bill before the due date to avoid penalties or service interruption.

Pay Your Floyd County Water Bill Online

The fastest and most convenient way to pay your Floyd County water bill is online through their self-service portal

• Go to https://floydub.munisselfservice.com

• Enter your Account Number and Customer ID exactly as shown on your printed bill.

• Select “Make Payment” and choose a payment method. You can pay by credit card, debit card or e-check from a bank account.

• Enter your payment details and submit.

Online payments post instantly to your account so it’s the best option to avoid late fees. Be sure to pay by the due date shown on your bill.

Pay by Phone

To pay your Floyd County water bill by phone:

• Call 1-706-236-4501

• Follow the prompts and have your Account Number ready

• Enter your payment info when prompted

• Record the confirmation number at the end

Phone payments process quickly, so it’s another good option to pay on time and avoid penalties.

Pay In Person

To pay your water bill in person:

• Visit the Floyd County Water Department office at 217 Calhoun Ave in Rome, GA

• Make your payment by cash, check, money order or credit/debit card

• Get a receipt as proof of payment

In-person payments allow you to pay with cash and get instant confirmation. But be sure to go before the due date to avoid late fees.

Understand Water Bill Due Dates

Floyd County water bills are due monthly from the 1st through the 15th of each month.

After the 15th, a 10% late penalty is added to past due balances. Bills are not sent out a second time.

If your bill is 30 days past due, your water service may be disconnected without further notice.

Avoid Late Fees and Disconnection

To avoid penalties and service interruption, be sure to pay your Floyd County water bill by the 15th of each month.

Options to stay on track:

• Enroll in paperless billing to get due date reminders

• Pay a few days early if mailing a check payment

• Set a monthly reminder on your calendar for the due date

• Sign up for automated payments from your bank account

Don’t wait until after disconnection to pay – penalties and fees apply. Stay on top of your due date and payment options.

Get Payment Assistance if Needed

If you are struggling financially and unable to pay your water bill, Floyd County offers some assistance programs:

• Request an extension or payment plan if you cannot pay the full amount due. Call 1-706-291-5130 to discuss options.

• Local charities may provide one-time assistance for bills. Contact United Way, Salvation Army or churches.

• The Low-Income Household Water Assistance Program (LIHWAP) provides federal aid for water bills. Call 1-706-802-5600 to learn more.

Don’t let past due bills pile up. Seek help early to maintain your water service.

Closing a Floyd County Water Account

To close your Floyd County water account, call 1-706-291-5130 or visit the billing office. Provide your forwarding address and date to discontinue service.

Once your final bill is paid, your account will be closed. Make this request at least 3 business days before your move date.