All residents and businesses in Floyd County and the city of Rome, Georgia need to pay their water bills on time. We need water services for our homes and businesses, so it’s important to keep your account in good standing. This article will explain in detail how to pay your Floyd County water bill, including the different ways you can do it, when it’s due, how much it costs, and other important information.
Overview of Floyd County Water Utility
The Floyd County Water Utility provides water services to residents and businesses located in unincorporated Floyd County as well as the city of Rome. The utility is operated by Floyd County government and oversees water treatment distribution, billing and collection for tens of thousands of customers across the county.
The water system draws surface water from the Oostanaula and Etowah rivers which is treated at county water treatment facilities. Treated water is then distributed through an extensive network of water mains to homes and businesses. Meter readers check usage at each connection and water bills are issued monthly.
Payment Due Dates
Floyd County water bills are due monthly and follow a very structured timeline:
- Bills are sent out by the 10th of each month
- Payment is due between the 1st and 15th of the month
- A 10% late penalty is added if payment is not received by the 15th
- Accounts are subject to disconnection if still unpaid by the 30th
It is the customer’s responsibility to contact the water department if a bill is not received by the 10th. Lack of receipt does not waive late fees or disconnection.
Methods to Pay Your Floyd County Water Bill
The Floyd County water department provides several convenient ways to pay your monthly bill:
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If you want to pay online, you can use a credit or debit card or an e-check through the online citizen self service portal. Go to www. floydcountyga. to pay your water bill, go to org and click on “Pay Water Bill.”
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Phone – Call 706-236-4440 to pay by credit/debit card over the phone. Have your account number ready.
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Mail – Detach payment stub from bill and mail with check or money order to PO Box 1169, Rome GA 30162. Allow 5 business days for processing.
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Drop Box: At 601 Broad Street, there is a safe place to drop off payments. No cash payments.
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To pay in person, go to 601 Broad Street, Rome, GA, and pay with cash, check, money order, or card.
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Auto-Draft – Sign up to have payments automatically drafted from your bank account each month. Contact the water department for details.
The utility does not accept counter checks, two-party checks or payroll checks as payment.
Fees and Penalties
To encourage on-time payment, Floyd County charges the following fees:
- 10% late penalty if payment not received by the 15th
- $50 disconnection fee if shut off for non-payment
- $150 meter removal fee for continued non-payment
- $30 returned check fee
Accounts unpaid for 30 days will be disconnected without further notice. Reconnection fees apply and service is restored the next business day once the past due balance and fees are paid.
Payment Arrangements and Adjustments
If you are unable to pay your bill in full by the due date, payment plans may be arranged by calling the Floyd County Water Billing department at 706-236-4440. You must speak with a representative – automated payments will not prevent disconnection.
The water department will also consider billing adjustments if a leak or other issue causes abnormally high usage. Submit a plumber’s invoice along with the adjustment request.
New Service Activation
To establish new water service in Floyd County or Rome, visit the Water Billing office at 601 Broad Street with:
- Photo ID
- Proof of property ownership/lease
- $100 deposit ($150 for commercial)
Service activation typically takes 1-2 business days once paperwork is completed and deposit paid. Installation of a new water meter generally costs $1600-$1800 depending on size.
Moving or Closing an Account
Contact the water department at least 3 days before you move or need service disconnected. Provide a forwarding address for your final bill or deposit refund. Make sure any past due amounts are paid before closing the account.
Floyd County Water – In Summary
Paying your water bill on time is a key duty for every customer of Floyd County Water Utility. Bills are issued monthly and due between the 1st and 15th to avoid penalties.
Multiple payment options are available, including online, by phone, automatic bank draft, mail, drop box, and in person. New service activation takes 1-2 days once the deposit is paid. Moving or closing an account also requires contacting the water department.
By closely following the timelines and guidelines for payment, Floyd County residents can keep their water service flowing on schedule. Reach out to the billing department with any questions or concerns.
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Munis & Tyler Notify Client Testimonial: Floyd County, Georgia
FAQ
Where does Floyd County water come from?
How do I pay my water bill online in Cyprus?
Enter the email and password you choose to login from now on. Write the 15-digit number located at the bottom of the bill as well as the amount and click “pay bill” to proceed with the entry of your card number and the finalisation of the payment.
Where can I pay my Floyd County water bill?
The Floyd County Water Department, located in Rome, Georgia, provides water services to residents of Floyd County. The department offers online bill pay, mail-in payments, and in-person payments at customer service centers. They also have an on-call technician for after-hours service and provide both printed and e-billing statements.
What services does Floyd County Water Department offer?
The department offers online bill pay, mail-in payments, and in-person payments at customer service centers. They also have an on-call technician for after-hours service and provide both printed and e-billing statements. Water billing information, conservation tips, and contact information for the Floyd County Water Department in Rome, Georgia.
How do I create a Floyd County water account?
If you already have an account, you just need to login to the Floyd County Water site. Floyd County Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Floyd County Water website.
Which Floyd County water provider received the best-possible grade?
There were fewer contaminants in Floyd County Water than the Public Health Goal and better than most other water providers we looked at, so they got the best grade possible. Rome has multiple water providers: City Of Rome Water and Floyd County Water.
Does Floyd County water have a water quality report?
The Safe Drinking Water Act tells the EPA that Floyd County Water has to check the quality of the water in the area every year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
What fees will be charged if I don’t pay my water meter?
Fees will be charged for NSF/closed account checks, broken locks, meter tampering, cut-offs for non-payment, and damages to the water meter or electronic devices connected with an automated meter reading system. Drive-through window, night deposit drop box, in-person, automatic draft, and online payments are available for customer use.
