A Guide to Paying Your Fort Bend Water District 2 Bill

If you live in the Fort Bend County area of Texas, there’s a good chance your water services are provided by Fort Bend Water District 2. Paying your water bill on time and in full is important to avoid any service disruptions. This guide will walk you through everything you need to know about paying your Fort Bend Water District 2 utility bill.

Overview of Fort Bend Water District 2

Fort Bend Water District 2 is a municipal utility district located in Fort Bend County, Texas. It is governed by an elected five-member board and regulated under the Texas Water Code

The district provides water and sewer services to residential and commercial customers within its service area. This includes maintaining infrastructure like water lines, pumps, tanks and sewer mains.

Fort Bend WD2 does not actually bill or collect payments from customers directly This is handled by a contracted utility operator, Municipal District Services (MDS).

When to Expect Your Bill

Fort Bend WD2 bills for water service are sent out monthly by MDS Depending on your service location, bills are typically mailed during the first week of the month.

However, the exact bill generation date may vary. The best way to know when to expect your bill is to check your online account or look at previous bills for the pattern.

Bills are due 20 days after the bill date. So your due date will usually fall around the 20th-25th of each month.

How to Read Your Fort Bend WD2 Bill

Reading and understanding your Fort Bend Water District 2 bill from MDS is important. Your bill will show:

• Account number
• Service address
• Previous balance
• Payment due date
• Current charges
• Meter readings
• Water usage for the month
• Sewer usage (if applicable)
• Taxes and fees
• Total amount due

If you have questions about specific charges or reading your bill, contact MDS customer service for help.

Ways to Pay Your Fort Bend WD2 Bill

MDS offers several payment options to provide flexibility:

• Online – Pay through your account portal on the MDS website. You can use a bank account, credit or debit card.

• Phone – Call the pay-by-phone number on your bill to pay with a card or electronic check.

• Mail – Detach payment stub from bill and mail with a check to the remittance address.

• In person – Pay with cash, check or money order at the MDS office.

• Supermarket – Pay at HEB, Kroger or Walmart using your account number (fees apply).

• Text – Receive and pay your bill via text message if enrolled in text pay program.

Be sure to pay your bill in FULL by the due date to avoid penalties and disruption of service. Processing times vary by payment type.

Bill Payment Assistance Programs

If you are ever unable to pay your Fort Bend Water District 2 bill in full, contact MDS right away. They can discuss payment plan options and direct you to bill assistance programs like:

• Payment arrangements/extensions

• Low-income payment assistance

• Leak adjustment credits

• Budget billing to even out payments

The sooner you reach out for help, the more options will be available to avoid water service interruption.

Avoid Late Fees and Disconnection

To avoid late fees and potential disconnection of your water service due to non-payment, pay your Fort Bend WD2 bill in full each month by the due date.

If your account becomes past due, late fees around $10 may apply. If your balance continues to go unpaid, your water service may eventually be turned off, incurring additional reconnection fees.

Set up automated payments or reminders to prevent accidental late payments. Track your balance online to catch any issues early.

Stopping or Transferring Service

If you are moving within the Fort Bend WD2 service area, you will need to transfer service to your new address. Moving outside the district requires stopping service at your old address.

Contact MDS as far in advance as possible – at least 1-2 weeks – when transferring or stopping service. Provide forwarding address and date of move for final billing and closure.

Key Takeaways

• Expect your Fort Bend WD2 bill from MDS monthly and pay by due date

• Understand your charges, usage and meter readings each month

• Pay online, by phone, mail or in person

• Seek bill assistance if struggling to pay

• Transfer service when moving; stop service if leaving district

• Avoid late fees and disruption by paying on time each month

Keeping your Fort Bend Water District 2 account in good standing requires planning and diligence. Know your bill details, payment options and assistance programs available if needed.