Paying your city utility bill online is a convenient option for Fort Lauderdale residents and businesses. The city offers a user-friendly website where you can view your water, sewer, trash, and recycling charges and make secure payments 24/7. This article provides step-by-step instructions for setting up an online account with Fort Lauderdale Utility Billing and successfully paying your bill electronically each month.
Activating Your Online Account
To get started with online bill pay in Fort Lauderdale, you’ll first need to activate an online account. Go to https://utilitybilling.fortlauderdale.gov/ and click on “Activate your Online Account” under the login portal. From there, enter your Fort Lauderdale utility account number and email address. Choose a password and security questions. Read and accept the terms and conditions to complete your activation.
Once your account is verified and activated, you’ll receive a confirmation email. Then you can start logging in anytime to view and pay your utility bill. If you already have an online account but can’t remember your login, use the “Forgot Password” link for help.
Understanding Your Utility Charges
When you log into your Fort Lauderdale utility account, you’ll see a summary of your current bill with all charges and account details. Usage charges for water and sewer service are based on your actual (or estimated) consumption each month The rate depends on your meter size and customer class.
You’ll also see fixed monthly charges for services like trash, recycling, stormwater, and fire hydrants. Any past due balance or other fees will appear on your statement too. Review the Fee Schedule for more details on utility billing rates, fees, and policies.
Making Online Payments
Fort Lauderdale offers a few different options for paying your utility bill online:
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Credit/Debit Card – Visa, MasterCard, American Express, and Discover cards are accepted A transaction fee applies
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E-Check (ACH) – Pay directly from your checking or savings account. No fee.
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AutoPay – Set up recurring payments from a card or bank account.
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Pay by Text – Quick one-time payments via text message.
To make a one-time payment, log into your account and click on “Pay Bill”. Enter your payment details carefully on the secure payment site. You’ll receive an email confirmation when your payment is processed.
Enrolling in AutoPay
For hassle-free payments, enroll in Fort Lauderdale Utility Billing autopay. With autopay, your bill is paid automatically each month on the due date using your default credit card or bank account. To start, log into your account and click on “My Profile”. Go to the AutoPay section and enter your preferred payment method.
Autopay prevents late fees, service disruptions, and lapses in payment coverage. It’s the most convenient and reliable way to manage utility bills. You can cancel or edit your AutoPay setup anytime through your online account.
Going Paperless with E-Bills
Along with online payments, Fort Lauderdale utility customers can go paperless by signing up for electronic billing. Instead of receiving a paper bill in the mail each month, you’ll get your statement via email. E-bills are faster, more secure, and better for the environment.
To enroll in paperless billing, log into your online account and click on “My Profile”. Check the box to turn on E-Bill and enter your preferred email. You’ll receive an email each month when your new statement is ready to view and pay online. Opting out of paper bills saves time, clutter, and trees!
Getting Account Support
If you need help with setting up your online account, making payments, or understanding your Fort Lauderdale utility bill, customer service assistance is available:
- By phone at 954-828-8000 (Monday-Friday, 8AM to 5PM)
- In person at the Utility Billing Office, 290 NE 3rd Ave, Fort Lauderdale
- Online via email and web form submissions
The Utility Billing website also offers FAQs, how-to guides, forms, and other resources to help you manage your city utilities.
Convenient Online Account Management
Paying bills online is the future. Fort Lauderdale offers their utility customers a modern, user-friendly website for managing accounts anytime, anywhere. View and pay your bill in seconds using your computer, tablet, or mobile phone. Or put payments on autopilot with AutoPay.
Online account tools from Fort Lauderdale Utility Billing make your life easier. Say goodbye to paper checks, snail mail delays, and late fees. Managing your city utilities electronically is the faster, smarter way to pay.
Sign up for e-billing
FAQ
What is the phone number for Fort Lauderdale utility billing?
You may call (954) 828-5150, choose option 1. You will need your account number to make your payment. This is a very convenient option when you are on the go.
Where do I pay my water bill in Fort Lauderdale?
How much is the average utility bill in Fort Lauderdale?
Utilities (Monthly) These costs include basic services such as energy and telecommunications. In Fort Lauderdale, energy bills cost around $208. 03 per month.
Where can I pay my utility bill in Tallahassee?
At the walk-in center, at a drop box or at any authorized payment location. Hours of operation are listed for each location. Automated Phone Payments* – Pay your utility bill over the phone by dialing 850-891-4968. Account holders can easily pay with the last payment method used.
Can I pay my Fort Lauderdale bill online?
There are many ways to pay your bill with us. You can pay it online, sign up for one of our payment services, or pay by phone. Any credit or debit card payment to the City of Fort Lauderdale after May 1, 2024, will have a merchant transaction fee added to it.
How do I get my utility bill in Fort Lauderdale?
When your bill is ready, the City of Fort Lauderdale will send you an email at the address you give them. The e-mail will include a link that will direct you to the Utility Billing login page. You will be prompted to enter your e-mail address and password. Once you are logged in, you will be able to view and print your bill.
How much does e-billing cost in Fort Lauderdale?
E-billing enables customers to reduce their carbon footprint because they are helping to save trees and reduce waste. Any credit or debit card payment to the City of Fort Lauderdale after May 1, 2024, will have a merchant transaction fee added to it. The fees, which are determined by your bank and/or card provider, range from $1. 95 to 2. 95% of your payment.
Can I pay my utility bill online?
Yes, login to your Utility Billing account on the City’s website at www. fortlauderdale. gov/utilitybilling and click on “pay my utility bill. ” Payments made using the online bill paying service will post to your account immediately.
How much does a credit/debit card payment cost in Fort Lauderdale?
Any credit or debit card payment to the City of Fort Lauderdale after May 1, 2024, will have a merchant transaction fee added to it. The fees, which are determined by your bank and/or card provider, range from $1. 95 to 2. 95% of your payment. The fee does not apply to payments made via recurring ACH or one-time EFT.
How much does it cost to pay a utility bill?
The fee, which is determined by the City’s third-party processor, range from $1. 95 to 2. 95% of your payment. Payments made via reoccurring ACH, or onetime EFT will not be charged a fee. The City does not receive any portion of the fee. This is a city-wide change that will be implemented in phases, beginning with payments to Utility Billing.
