Paying your mortgage online is the most convenient way to make sure your payment gets to Franklin American Mortgage on time each month Online bill pay gives you more control and provides a payment record
This guide covers Franklin American’s online payment system, the steps to pay your mortgage online, info needed, payment options, and tips to make paying your mortgage bill stress-free
Franklin American Payment System
Franklin American Mortgage uses a secure online system for customers to manage accounts and pay bills. Account holders can log in 24/7 to view statements, make one-time payments set up automatic payments and more.
To access the online payment system, you must first create an online account on Franklin American’s website. This involves a simple registration process that verifies your identity.
Once your account is set up, you can log in anytime to pay your mortgage online in just minutes. Payments post directly to your loan for fast processing.
Steps To Pay Mortgage Bill Online
Follow these simple steps to pay your Franklin American mortgage bill online after logging into your account:
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Go to the “Make Payment” section.
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Select your loan and payment amount.
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Choose a payment method – checking/savings account or debit/credit card.
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Enter your payment details and submit.
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Review payment confirmation with reference number.
The funds will deduct from your selected account immediately after submitting payment. This online payment process is much faster than mailing in a check.
Information Needed
Have the following payment details on hand when you log in to pay your Franklin American mortgage online:
- Loan number
- Payment amount
- Payment date
- Bank account and routing number or card number
entering complete and accurate information ensures your payment gets applied properly to your loan. Avoid any processing issues by double checking your details.
Payment Amount Options
Franklin American’s online bill pay system gives you flexibility in the payment amount you submit each month:
- Full monthly payment – Covers your full principal, interest, and escrow
- Extra principal – Pays your regular payment plus additional principal
- Partial payment – Minimum required is the interest and escrow portion
Paying extra when possible can help pay off your mortgage faster and reduce overall interest paid. But at minimum, keep up with the required payment to avoid late fees.
Payment Method Options
You can pay your Franklin American mortgage bill online using either a bank account or credit/debit card. However, fees apply for card payments.
- Bank account – Free ACH transfers from checking or savings account
- Credit/debit card – Incurs a convenience fee of up to $15 per transaction
To avoid fees, a bank account transfer is the best option. But cards allow you to still pay online if you don’t have sufficient funds in your bank account that month.
Payment Confirmation
After submitting your mortgage payment online, you’ll receive an on-screen payment confirmation with a reference number. Be sure to print or save this confirmation for your records.
You can also log in to your Franklin American account and view your loan details and transaction history to confirm payments. Online payments typically process and post to your loan within 1-2 business days.
Helpful Tips
Keep these tips in mind for smooth Franklin American mortgage payments online:
- Schedule payments at least 5 days before your due date
- Opt for bank transfers over card payments to avoid fees
- Set up automatic payments to guarantee on-time payments
- Contact support if your payment doesn’t apply properly
- Update your payment method if your account details change
Paying online well ahead of time prevents any issues with late mortgage payments. You maintain full control over payment scheduling and amounts each month.
Other Ways To Pay
Besides convenient online mortgage payments, Franklin American also accepts:
- Mailed check or money order payments
- Over the phone payments
- Payments at authorized third-party retail locations
But for the most seamless experience, paying your mortgage online allows fast payments any time of day without leaving home. It takes the stress out of ensuring your mortgage gets paid on time every month.
Why choose Franklin American Mortgage?
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Technology
We’re committed to giving you the technology you need to make your job easier than ever! Our convenient online tools help our valued industry partners process and fund loans quickly and efficiently, saving time and energy.
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Service
We’re built on the belief that personal relationships are still vital to success in the secondary market. Our unparalleled customer service has made us a leader in the industry and when you partner with us youll always work with the same team that understands your individual needs.
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Reputation
We understand you want a partner you can depend on. Throughout the last 20 years, weve become an industry leader by taking care of our valued industry partners with competitive pricing, innovative products, and a passion for building their success.
Franklin American Mortgage is a six-time recipient and Hall of Fame Member in the Inc. 500, recognizing the nations fastest-growing companies.
We are proud to be the title sponsor of the Franklin American Mortgage Music City Bowl, held annually in Nashville, TN. One of college football’s premier bowl games, the Franklin American Mortgage Music City Bowl matches up elite teams from the SEC, ACC, and Big 10 conferences.
How Can We Help You?
Tools and resources that give brokers a competitive advantage.
The service and support lenders want from a partner they can trust.
Looking to refinance or simply manage your account? We’ve got you covered. Learn More
Information about Online Bill Pay for City Utilities
FAQ
Who bought Franklin American Mortgage Company?
Citizens Financial Group, Inc. (NYSE: CFG or “Citizens”) announced today that its wholly-owned subsidiary, Citizens Bank, National Association (“CBNA”), has completed the acquisition of certain net assets of Franklin American Mortgage Company (“Franklin American Mortgage”), including a large lending portfolio for mortgages.
What does online bill pay?
With online bill pay, you can plan your payments and make payments from your computer, tablet, or phone. When you use an online bill pay service, a payment is taken out of your account and sent to the service provider. A bill pay service may be included as part of a checking account’s features.
Where can I Find my Franklin American Mortgage Company Bill?
You can find your bill online at Franklin American Mortgage Company . What kinds of payments does doxo handle for Franklin American Mortgage Company? Doxo handles payments for all Franklin American Mortgage Company services, such as Mortgage and others. Do you work for Franklin American Mortgage Company?.
What does Franklin American Mortgage mean to you?
It means so much to you, that’s why it matters so much to us. Franklin American Mortgage is proud to be part of Citizens Bank N. A. , one of the nation’s oldest and largest financial institutions. You don’t have to worry about changes to your loan term or payment amount if you have a home loan through Franklin American Mortgage.
How do I contact Franklin American Mortgage?
Franklin American Mortgage continues to originate mortgages for customers under the legal name Citizens Bank N. A. Please continue to contact our servicing department at 877-883-1073 or visit www. famchomeloan. com or www. franklinamerican. com. If you have a relationship with a loan officer, you may also continue to reach out to him/her.
Who is Franklin American Mortgage Company?
Franklin American Mortgage Company is a division of Citizens Bank, N. A. , a national banking association, headquartered in Providence, RI. Homeowners Correspondent Wholesale About Us Citizens Frequently Asked Questions About Citizens Contact Us Privacy Rights Resources Homeowner Log In Correspondent Log In Wholesale Log In The Leaflet Music City Bowl Contact Us
Does Franklin American offer a home loan?
Franklin American advertises a range of mortgage products, such as conventional loans with fixed and adjustable rates, as well as jumbo, FHA, USDA, and VA loans. However, their website lacks sufficient information for borrowers to make an informed decision. You cannot apply for a home loan or obtain a rate quote directly from the Franklin American website.
Is Franklin American Mortgage Company part of Citizens Bank?
Happy to say that Franklin American Mortgage Company is now a part of Citizens Bank N. as of August 1, 2018. A. , one of the nation’s oldest and largest financial institutions.
