Paying your water and sewer bill to the City of Freeport is now quicker and easier than ever thanks to convenient online payment options. With just a few clicks on your computer or mobile device you can securely view your water usage and charges make payments, and manage your water account. This comprehensive guide will provide step-by-step instructions for paying your Freeport water and sewer bill online.
Accessing the Online Payment System
To get started paying your bill online you first need to access the City of Freeport’s online payment portal. You can find it at
https://freeportil.municipalonlinepayments.com/freeportil
This is the main hub for paying all city bills electronically, including water and sewer.
On the homepage, you’ll see options for paying your water bill or other city fees. Select “Water and Sewer Payments” to proceed.
Registering for an Online Account
If paying online for the first time, you’ll need to register for a secure online account. Here’s how:
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Select “Water and Sewer Payments” on the homepage.
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Click “Register for an Account.”
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Enter your 12-digit account number and email address.
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Create a password and confirm your contact information.
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Agree to the terms and click “Register Account.”
Once registered, you can log in anytime to view and pay your water and sewer bill.
Logging In to View Your Bill
To log in moving forward, return to the main page and enter your email and password in the sign in boxes.
Once logged in, you’ll see your current balance and due date. Click “Review Bills” to view detailed breakdowns of your usage and charges for the latest billing cycle.
You can also access up to 3 years of past billing history to monitor your usage over time.
Making a One-Time Payment
When ready to pay your water/sewer bill, click “Make Payment” on the account overview page.
You’ll be able to pay the total amount due or a custom partial payment. The minimum due is $10.
Select your payment method:
- Credit/debit card
- Checking account
- Apple/Google Pay
Enter your billing and payment info and submit the payment. A 3% processing fee applies to online payments.
You’ll receive a confirmation email with details on your payment and updated account balance.
Setting Up Auto-Pay
For easier bill management, consider enrolling in auto-pay. This automatically pays your water/sewer charges on the due date each month.
To enroll, click “My Profile” and then “Manage AutoPay.” Choose your payment method and click “Save.” Payments will withdraw monthly on your due date.
Auto-pay prevents late fees and service interruptions. You can cancel or change it anytime through your online account.
Paying Over the Phone
The City of Freeport offers a phone payment system to pay your water bill with a card or automated check.
To use it, call 1-866-337-0339 and follow the voice prompts. You’ll need your account number handy. A 3% fee applies to phone payments.
At the end, you’ll receive a confirmation number verifying your payment was processed.
Scheduling Future Payments
Through your online account, you can also schedule future payments to process on dates you select.
Under “My Profile,” click “Scheduled Payments.” Pick your payment amount and date for each scheduled payment.
You can edit scheduled payments anytime before the payment date. It’s handy for spreading out your bill.
Going Paperless
When registering your online account, you can opt to go paperless. This means no more mailed paper bills.
Instead, you’ll receive email notifications when your new bill is ready to view online. You can also enable bill reminders via email and/or text message.
Paperless billing cuts down on waste and clutter. All your account documents are available to view or download 24/7.
Paying by Mail
If mailing a check or money order, send payments to:
City of Freeport Water Billing
314 W Stephenson St
Freeport, IL 61032
Write your 12-digit account number on the check to ensure proper processing. Allow 5-7 days for mailed payments to post.
Getting Account Support
If you need assistance with your online account, payments, or water service, the City of Freeport Water Billing Office can help:
- Email: [email protected]
- Phone: (815) 233-0111
- In person: 314 W Stephenson St, Freeport, IL 61032
Contact them regarding account registration, payment issues, service problems, billing questions, and more.
Paying your Freeport water and sewer bill is now fast and easy thanks to the online payment portal. In just minutes, you can securely view, pay, and manage your account from your computer or mobile device.
Leverage convenient options like one-time payments, auto-pay, paperless billing, and more for efficient account management. Use this guide to start paying your Freeport water/sewer bill online today!
Pay Water and Sewer bills online
FAQ
What is the number for Freeport Electric Pay bill?
How do I pay my water bill in California?
Where can I pay my Fort Worth water bill in person?
How do I pay my water bill in Freeport IL?
Welcome to the City of Freeport, IL online payments website! All payments completed through this website are subject to a 3% fee. To Pay your Water Bill select Water and Sewer Payments. City offices will be closed on July 4, 2024
How do I pay my Freeport water & sewer bill?
2. View and/or pay my bill online (3% fee per transaction) 3. For Auto Pay by Checking or Savings Account with NO FEE contact the Water/Sewer Billing Office at 815.233.0111 4. Pay my bill with a phone call to 1.866.337.0339 (3% fee per transaction) History of the Freeport Water & Sewer Department.
How can I pay my Sewer Use Bill in Bridgeport?
To pay your Sewer Use Bill in Bridgeport, please use the Point & Pay service on the City of Bridgeport’s Water Pollution Control Authority payments page. There will be a convenience fee for this service that you will review before you submit your payment. Press Continue to enter your sewer use payment.
Why should you choose Freeport water & sewer?
Freeport Water and Sewer will provide customers with high quality water and service in the most efficient and economical manner. We will work in cooperation with the customers to provide and maintain a safe, clean and secure water and sewer service now and for the future. 1. Do nothing and you will continue to receive a paper bill. 2.
Can I send feedback to the city of Freeport?
Please note that these pages also contain drop-down menus that allow you to “Send Feedback”. Please note that these “Send Feedback” functions are directed to 3rd party sites and not to the City of Freeport. If you have any feedback intended for the City of Freeport, please contact the City directly.
How do I pay my water bill?
1. Do nothing and you will continue to receive a paper bill. 2. View and/or pay my bill online (3% fee per transaction) 3. For Auto Pay by Checking or Savings Account with NO FEE contact the Water/Sewer Billing Office at 815.233.0111 4. Pay my bill with a phone call to 1.866.337.0339 (3% fee per transaction)
