Do you need to talk to a Frontier service rep or have a question? Here are the best ways to get in touch with Frontier.
It’s important to pay your Frontier Communications bill on time every month to avoid late fees and service interruptions. Frontier lets you pay your bill in a number of easy ways, such as online, over the phone, automatically through AutoPay, or by mail. If you want to pay your Frontier bill by mail, you need to know the right address so that your account doesn’t go late.
Overview of Frontier Communications Bill Payment Options
Frontier makes paying your bill as easy as possible by providing various payment methods. Below is a quick overview of how you can pay your Frontier Communications bill:
-
Online – Pay instantly on Frontier. com or via the Frontier app. You can use a credit/debit card or checking account.
-
By Phone: You can call 1-800-921-8101 at any time to pay through an automated system or talk to a person. Credit/debit card or checking account.
-
AutoPay – Set up recurring automatic payments from your bank account each month Avoid late fees
-
By Mail: Include your remittance stub with a check or money order and send it to Frontier’s payment address.
-
In Person – Visit an authorized payment location to pay by cash, check or money order. Bring your bill.
While paying online, by phone, or via AutoPay is fastest, you may prefer mailing in a payment. Read on to learn where to mail your Frontier bill payment.
Frontier Bill Payment Mailing Address
If you choose to pay your Frontier Communications bill by check or money order through the mail, it’s important to use the correct payment address:
Frontier
PO Box 740407
Cincinnati, OH 45274-0407
This address should be pre-printed on your payment stub which is attached to the bottom of the first page of your Frontier bill. Simply detach the payment stub and mail it along with your check or money order to the address above.
Be sure to include your complete 17-digit Frontier account number on the check or money order. Do not send cash through the mail. Use your statement’s remittance stub to avoid any delays in crediting your account.
Registered/Overnight Mail Address
If you need to send your Frontier bill payment by registered mail or overnight delivery, use the address below:
Frontier
5050 Kingsley Drive
Cincinnati, OH 45227-1115
Again, include your payment stub and write your 17-digit account number on the payment. This ensures proper crediting to your account.
What to Do If You’ve Lost Your Bill
If you’ve misplaced your Frontier bill and no longer have the payment stub, don’t worry. You can still mail your payment to the correct address.
Simply write your complete 17-digit Frontier account number on the check or money order. Send it to the regular PO Box address:
Frontier
PO Box 740407
Cincinnati, OH 45274-0407
Without the payment stub, it may take an extra business day or two to credit your account. So be sure to allow enough time for your payment to reach Frontier before your due date.
Avoiding Late Fees with Proper Payment Address
It’s important to always use the correct payment address when mailing your Frontier bill to avoid late fees. Your payment must be received by Frontier by the due date printed on your statement.
Any payment received after the due date is considered late and will incur a late fee. For residential customers this is typically $10. Make sure to allow 3-5 business days for standard mail delivery of your payment to Frontier’s PO Box.
If mailing close to the due date, send via overnight or registered mail to the alternate address above. This ensures your payment arrives on time. Or pay online, by phone, or at an authorized payment location to avoid mail delays altogether.
What to Do If You’ve Mailed Your Payment to the Wrong Address
If you accidentally mailed your Frontier payment to an incorrect address, don’t panic. Call Frontier customer service at 1-800-921-8101 immediately.
Explain the situation and provide details on when and where you mailed the payment. The representative can track down your payment and ensure it gets properly credited to your account once received.
You may need to re-send payment to the correct PO Box address above if Frontier has not received the misdirected payment by your due date. This will prevent late fees from being assessed.
Key Tips for Paying Your Frontier Bill by Mail
Here are some key tips to keep in mind when mailing your payment to Frontier:
-
Always use your payment remittance stub and Frontier’s PO Box address printed on the stub to avoid delays.
-
Write your full 17-digit Frontier account number on the payment if you’ve lost your statement.
-
Send via registered/overnight mail if paying close to due date. Allow 3-5 days for standard delivery.
-
Call Frontier immediately if you accidentally mailed your payment to the wrong address.
-
Consider AutoPay or online/phone payments to avoid forgetting or mailing your payment late.
-
Allow enough time for your mailed payment to reach Frontier before the due date printed on your bill.
Paying your Frontier Communications bill on time is crucial to avoid late fees and potential service disruption. If mailing your payment, always use the correct PO Box address printed on your payment stub. Be sure to allow sufficient time for standard delivery before your due date. Consider setting up convenient AutoPay or online payments to avoid any issues mailing payments. Knowing the proper Frontier bill payment address ensures your payment is processed promptly each month.
Quick help and troubleshooting
Don’t want to wait? Use our troubleshooting and quick guide below to fix common problems and get your service back up and running without having to call Frontier.
Frontier service outagesVisit
Browse other options to get in touch with a Frontier
How To: Pay My Frontier Bill
FAQ
Where can I pay my Frontier utility bill?
Pay Your Bill in Person Use our new BARCODE payment option through Dollar General Stores. Just text the word “BARCODE” to 20145 to get started. You can make a cash payment in any Ace Cash Express storefront using your Frontier Account number. To locate the store nearest to you,click here.
Can you pay a Frontier bill at Walmart?
Frontier has a large network of nearly 25,000 locations where you can pay your bill in person. These include national retailers such as Walmart, convenience and grocery stores, and many more. Acceptable payment methods for paying in person include: Cash.
How do I speak to a live person at Frontier Communications?
How do I pay my Frontier Bill?
Click Submit Payment. Make your check out to Frontier and write your 17-digit account number on the “For” line. There is no fee to pay by check or money order through the mail. Note: Payments are posted to your account after 5:30 p. m. on the day they are received. Call our Automated System at 800-917-7489 to pay your bill by phone.
How do I pay my Frontier bill in Cincinnati OH?
Pay your Frontier bill To pay by mail, send your payment and payment stub to Frontier Communications, PO Box 740407, Cincinnati, OH 45274-0407. What is the payment method for Frontier? Acceptable Payment Methods: Checking Account (ACH Payment), Debit Card, Credit Card (Visa, MasterCard, Discover, AMEX).
How do I pay for Frontier Services?
There is no fee to pay by mail. Please pay by check or money order made out to Frontier. Write your 17-digit account number on the “For” line of your check or money order. Payments are posted to your account after 5:30 p. m. on the day they are received. I’m moving. Can I move my Frontier services to my new address?.
How do I make a one-time payment on frontier?
Choose a payment date and tap Select payment date. Choose your payment method and tap Select payment method. Tap the Pay button. Use express pay to make an easy, one-time payment today. Visit frontier. com/expresspay. Enter your account number and email or account number and ZIP code. Provide your payment details. Submit your payment.
How much does it cost to pay a frontier Bill?
Frontier has in-person payment options at various retail stores. There is a small fee for paying in person, usually around $1. 50. Payments are applied to your Frontier account on the next business day. Bring your account number and cash or money order. Avoid any late fees or service interruptions by keeping these Frontier bill payment tips in mind:
Can I pay my Frontier bill in cash?
You can bring your cash payment to an authorized payment location if you’d rather pay your Frontier bill that way. Frontier has in-person payment options at various retail stores. There is a small fee for paying in person, usually around $1. 50. Payments are applied to your Frontier account on the next business day.