Living in Garrard County, Kentucky means having access to high-quality and reliable water services provided by the Garrard County Water Association Paying your water bill on time each month is essential to keeping your service running smoothly Luckily, Garrard County Water offers several quick and easy bill pay options to choose from. Read on to learn about the various methods you can use to pay your Garrard County water bill.
Why It’s Important to Pay Your Water Bill on Time
Before getting into the specific bill pay options let’s review why it’s so important to pay your Garrard County Water bill by the due date each month
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Avoid service disruption – If your bill goes unpaid, your water could be shut off until you settle the balance. This causes major inconvenience.
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Prevent late fees – Garrard County Water tacks on late fees for overdue bills. These extra costs add up quickly
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Maintain good credit – On-time bill payment helps build and preserve your credit score over time.
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Keep costs down – Paying late can result in deposit requirements or other fees that increase costs.
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Allow smooth operations – Your payment helps the utility maintain infrastructure and continue providing reliable services.
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It’s your responsibility – Water bills are a responsibility that must be paid as part of receiving services.
Avoid headaches and extra costs by putting a priority on paying your Garrard County Water bill on time every month. Now let’s look at how you can easily do this using one of the available payment options.
Paying by Mail
The most traditional way to pay your Garrard County Water bill is to mail in a check or money order. Here is how it works:
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Wait for your monthly paper bill to arrive in the mail. Carefully review the amount due and due date.
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Write a check or get a money order made out to Garrard County Water for the full amount due. Record your account number on the check memo line.
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Place your payment in an envelope along with your bill stub or write your account number on the envelope.
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Mail the envelope to P.O. Box 670, Lancaster, KY 40444 at least 3-5 days before the due date. This allows time for delivery and processing.
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Your payment will be applied upon receipt. Keep your canceled check or money order stub as proof of payment.
Paying by mail is a fine option for those who prefer writing paper checks or money orders. Just be sure to mail your payment at least a week in advance to ensure it arrives on time.
Paying in Person
For those who prefer an in-person payment, you can stop by the Garrard County Water office during business hours:
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Visit the office at 315 Lexington Rd, Lancaster, KY 40444.
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Office hours are 8-4:30, Monday through Friday.
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Bring your payment in the form of cash, check, money order or credit/debit card.
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You can also simply drop your envelope with payment in the after hours drop box.
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Be sure to get a receipt as proof of payment.
Paying in person allows you to hand-deliver your payment and get instant confirmation that it was received. Just be aware of limited office hours.
Paying by Phone
One of the quickest ways to pay your Garrard County Water bill is over the phone using the automated payment system:
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Call the toll-free bill pay number at 877-220-7824.
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Follow the prompts to enter your account number and payment amount.
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Provide your credit card, debit card or electronic check details when prompted. Cards accepted include Visa, Mastercard and Discover.
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A $2.75 convenience fee applies to phone payments.
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Once paid, you’ll receive a confirmation number to note for your records.
With phone bill pay, your payment is immediately applied for fast and reliable processing. Just be ready with all your payment info.
Paying Online
For maximum speed and convenience, consider paying your Garrard County Water bill online:
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Visit the e-pay website at https://www.paybill.com/v2/GarrardCountyWaterAssociation/Login.aspx
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If it’s your first time, click “Register” to create your online account. Provide your account number, email, and name.
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Returning customers can simply log in with their existing credentials.
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Select the “Make Payment” option and enter your payment details. Again, there is a $2.75 fee.
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Your account will be updated instantly. You’ll have online records of all your payments.
Online bill pay offers 24/7 access from anywhere plus payment confirmation in real time. It’s the ultimate in convenience.
Setting Up Automatic Bank Draft Payments
The easiest way to pay your Garrard County Water bill is to enroll in automatic bank draft payments:
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Download the ACH authorization form from https://garrardwater.com/payment-options.html
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Complete the form with your account number, name, bank details and signature.
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Mail the completed form to the address provided at the top.
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On the 10th of each month, your water bill payment will automatically be deducted from your bank account.
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You’ll still receive a monthly bill for your records.
With bank draft payments, you never have to remember to manually pay each month. It’s all handled automatically for you.
Available Payment Methods
No matter which option you choose, Garrard County Water accepts a variety of payment types:
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Cash payments, if paying in person at the office.
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Personal check, made payable to Garrard County Water.
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Money order made out to Garrard County Water.
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All major credit/debit cards (Visa, Mastercard, Discover).
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Electronic check payment via phone, online or in office.
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Automatic bank account draft.
Having flexible payment methods makes it easy to pay your bill in the way that works for you.
Payment Assistance Programs
If you are ever struggling financially and unable to pay your full water bill, Garrard County Water offers programs that can help, including:
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Payment arrangements to break up large balances into smaller installments.
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Possible waiver of late fees or penalties in hardship situations.
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Low-income bill discounts for those who qualify.
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Budget billing to spread costs evenly over the year.
Be sure to call the office at (859) 792-4501 to discuss these or any other payment concerns. The friendly staff is there to help customers manage payments. Don’t hesitate to reach out!
Avoid Late Fees and Disconnection
To avoid late fees, remember that your Garrard County Water bill must be received by the due date on your statement, not just postmarked. So allow 5-7 days for mailed payments. Late fees are 10% of your balance.
If your bill goes unpaid for too long, your water service may be disconnected. This results in a $50 disconnection fee, plus your full balance and deposit before restoring service. Avoid this major inconvenience by paying on time!
Customer Service Contact Information
If you ever have questions or need assistance with your Garrard County Water bill payment, the helpful customer service team is available:
Phone: (859) 792-4501
Email: [email protected]
Office Hours: Weekdays 8:00am – 4:30pm
Address: 315 Lexington Road, Lancaster, KY 40444
Website: https://garrardwater.com/
Don’t hesitate to reach out by phone, email or in person. The Garrard County Water staff is always ready to help customers manage their accounts and bill payments.
