How to Pay Your Bill at Glens Falls Hospital

Paying medical bills can be confusing and stressful. As a patient of Glens Falls Hospital, it’s important to understand your billing options so you can pay your bill in a way that works best for you. In this article, I’ll explain the different ways to pay your Glens Falls Hospital medical bills, including online, by phone, by mail, and in person.

Online Bill Pay

The easiest way to pay your Glens Falls Hospital bill is online through their secure payment portal.

To pay online:

• Go to https://www.glensfallshospital.org/pay-your-bill/
• Click on “Pay Your Bill Online Now”
• Enter your account number and date of birth, then click “Login”
• Select the account you want to make a payment towards
• Enter your payment information and submit

You can use a credit card, debit card, HSA card, or electronic check to pay online. There is no fee for paying by electronic check, but a non-refundable service fee applies to credit/debit card payments.

The online payment portal allows you to

• View current and past statements
• Make a one-time payment or set up recurring payments
• Pay multiple accounts at once
• See payment history

Paying online is the quickest way to ensure your payment gets credited to your account accurately and on time.

Pay by Phone

If you prefer to pay your Glens Falls Hospital bill over the phone, you can call 1-888-691-8603 and speak to a representative.

To pay by phone:

• Call 1-888-691-8603
• Select the “Billing” option when prompted
• Provide your account number and verbal payment authorization
• A representative will assist you in making a payment using automated system

The phone payment system accepts credit/debit cards and electronic checks. A non-refundable service fee applies to credit/debit card payments.

Phone payments are processed immediately so it’s a good option if your bill is due soon. However paying online allows you more flexibility and control.

Pay by Mail

You can also mail your payment to Glens Falls Hospital.

To pay by mail:

• Write your account number on your check or money order

• Make it payable to “Glens Falls Hospital”

• Send to:

  Glens Falls Hospital
  PO Box 851122
  Minneapolis, MN 55485-1122

Mailed payments take longer to process than online or phone payments. Make sure to mail your payment 7-10 days before the due date to ensure it’s received on time.

In-Person Payments

If you want to pay your hospital bill in cash, you can visit the cashier’s office at:

Glens Falls Hospital
Cashier’s Office
100 Park Street
Glens Falls, NY 12801

The cashier’s office is open Monday-Friday from 8am-4pm for in-person payments. You will need to provide your account number or billing statement.

Financial Assistance

If paying your Glens Falls Hospital bill is a financial hardship, you may qualify for financial assistance.

Glens Falls Hospital offers financial aid and payment plans based on your income, assets, expenses, and family size. They offer both full and partial assistance.

To apply for financial assistance:

• Download the application at https://www.glensfallshospital.org/media/2926/financial-assistance-worksheet-eng.pdf
• Complete and submit with income documentation
• A representative will contact you to review eligibility

You can also inquire about financial assistance by calling 518-926-5333. Applying for aid may allow you to reduce or fully eliminate your medical bill.

Hospital Billing Contacts

If you have any questions about your Glens Falls Hospital bill, you can contact:

• Hospital Billing Inquiries: 1-888-691-8603
• Financial Assistance Inquiries: 518-926-5333

Representatives are available Monday-Friday 8am-4:30pm to assist you.

Tips for Paying Your Bill

• Try to pay your balance in full each month if possible to avoid interest charges.
• Set up automatic payments from your bank account to ensure on-time payments.
• Keep records of your payments and account info in case of errors.
• Don’t ignore bills – call the billing office if you need help or can’t pay.
• Check for billing mistakes and report them immediately.
• Consider getting cost estimates before any non-emergency treatment.
• Ask about payment plan options if you can’t afford to pay in full.

Understanding Your Glens Falls Hospital Bill

When you receive medical care at Glens Falls Hospital, you will get a bill for the services provided. This hospital bill may be separate from any physician bills.

Your Glens Falls Hospital bill may include charges for:

• Room and board fees for overnight hospital stays
• Operating room, recovery room, and other facilities fees
• Medical supplies, testing, imaging, and labs
• Medications, equipment, therapy, and other ancillary services
• Emergency department fees if seen in ER

Depending on your insurance, you may be responsible for a portion of these charges in the form of copays, deductibles, and coinsurance. Uninsured patients are billed directly.

If you have any questions about the charges on your hospital bill, you can call the billing office for clarification. Make sure to comply with the payment due date to avoid late fees or being sent to collections.

Hospital Billing FAQs

Here are answers to some frequently asked questions about Glens Falls Hospital billing and payments:

How soon after discharge will I get my hospital bill?

You should receive your first statement within 30 days of being discharged. Bills are mailed on a monthly basis.

Why did I get separate bills for the hospital, lab, and doctors?

The hospital, physicians, outside testing labs, and other providers typically bill for their services separately.

Why is my bill so high even with insurance?

Hospital services are expensive. Deductibles, coinsurance, uncovered services, out-of-network charges, and denied claims by your insurer are common reasons for high bills.

What if I can’t afford to pay my hospital bill?

Contact the billing office immediately to discuss financial assistance, payment plans, Medicaid eligibility, or other options if you can’t pay your bill in full.

Can I negotiate my hospital bill?

You may be able to negotiate for a lower bill, discounted rate, or interest-free payment plan by contacting the billing office directly.

Paying your Glens Falls Hospital bill doesn’t have to be stressful or confusing. Now that you know the payment options available, you can choose the method that works best for your situation. Don’t hesitate to reach out for financial assistance or payment arrangements if needed.