How to Pay Your Golden State Water Bill Online

Paying your water bill to Golden State Water is easy and convenient with online and mobile payment options. Golden State Water serves over 80 communities across California, providing water service to over 1 million customers. Read this guide to learn the different ways to pay your Golden State Water bill online, by phone, automatic payments, and more.

Overview of Golden State Water Bill Payment Options

Golden State Water offers customers several options to pay their water bills including

  • Online – Payments can be made through the MyGSWater customer portal or third party payment services like KUBRA EZ-PAY.
  • Phone – Call the automated payment line at 1-844-706-7690.
  • Automatic Payments – Sign up for automatic payments from a bank account or credit card each month.
  • Mail – Send a check or money order payable to Golden State Water Company.
  • In-Person – Make a payment at an authorized payment location.

Customers can pay bills for the following Golden State Water service areas online

Apple Valley, Arden Cordova Arden Manor Arcadia, Arroyo Grande, Artesia, Athens, Barstow, Bay Point, Bell, Bell Gardens, Calipatria, Carson, Central Basin East, Central Basin West, Cerritos, Charter Oak, Claremont, Clearlake, Compton, Covina, Cowan Heights, Cudahy, Culver City, Cypress, Cypress Ridge, Del Aire, Downey, Edna Road, El Camino Village, El Monte, El Segundo, Garden Grove, Gardena, Gardena Heights, Glendora, Gold River, Hawaiian Gardens, Hawthorne, Hollydale, Huntington Park, Inglewood, Irwindale, La Mirada, La Palma, La Verne, Lake Marie, Lakewood, Lawndale, Lemon Heights, Lennox, Long Beach, Los Alamitos, Los Osos, Lucerne Valley, Monrovia, Montclair, Monterey Park, Morongo Valley, Niland, Nipomo, Norwalk, Orange, Orcutt, Paramount, Placentia, Pomona, Rancho Cordova, Redondo Beach, Robbins, Rosemead, Rossmoor, Sacramento, San Dimas, San Gabriel, San Juan Oaks, Santa Ana, Santa Fe Springs, Santa Maria, Seal Beach, Simi Valley, Sisquoc, Stanton, South Gate, Southwest, Tanglewood, Temple City, Torrance, Upland, Walnut, Whittier, Willowbrook, Wrightwood, Yorba Linda

Pay Online Through MyGSWater

The easiest way to pay your Golden State Water bill online is through the MyGSWater customer portal.

To get started, visit www. gswater. com and click on “Customer Login” at the top right. Then select “Register at MyGSWater” to create your online account.

To sign up, you’ll need your 10-digit Golden State Water account number and an email address. Your account number can be found on your printed bill.

Once your MyGSWater account is created, you can:

  • View bill balance and payment history
  • Make one-time payments by credit/debit card or checking account
  • Set up recurring auto-payments
  • Go paperless by enrolling in e-bills

MyGSWater offers a simple and secure way to manage your Golden State Water account online 24/7. Payments made by 5:00 pm process the same day, so it’s easy to pay your bill on time.

Pay at KUBRA EZ-PAY Website

Another online payment option is through KUBRA EZ-PAY at https://v51.ez-pay.io/validate.aspx?BillerID=3lGbdsN795.

With KUBRA EZ-PAY, Golden State Water customers can pay their bills all at once with a credit or debit card, a checking account, or even cash at a store.

To get started, enter your 11-digit Golden State Water account number and phone number on file with Golden State Water. Then select your payment method to complete the transaction.

Payments made by 5:00 pm will post to your account the next business day. KUBRA EZ-PAY assesses no fee for bill pay services at this time.

Pay by Phone

To pay your Golden State Water bill by phone, call 1-844-706-7690. This automated payment system is available 24/7.

Have your 10-digit account number and billing zip code ready when you call. You can make a payment using your checking account, savings account, Visa, MasterCard, Discover Card, or American Express.

Payments made by 5:00 pm will be posted to your account the next business day. The phone payment system allows fast and easy bill payment without having to wait on hold.

Sign Up for Automatic Payments

For hassle-free bill payment each month, consider enrolling in Golden State Water’s automatic payment program.

With automatic payments, the total amount due is deducted from your bank account or charged to your credit card on the due date each billing cycle.

To get started, complete the automatic payment application available at www.gswater.com/pay-your-bill and mail it to:

Golden State Water Company
PO Box 51133
Los Angeles, CA 90051-1133

Be sure to allow enough time for your application to be received and processed before your next bill is due. Automatic payments help avoid late fees and service interruptions.

Pay by Mail

Mail your payment to:

Golden State Water Company
PO Box 51133
Los Angeles, CA 90051-1133

Please allow 5-7 business days for your mailed payment to reach the processing center. Payments must be received before your due date to avoid late fees.

Include your 10-digit account number on your check or money order payable to Golden State Water Company. Do not send cash payments by mail.

Pay in Person

Golden State Water offers in-person bill payment at over 3,700 authorized payment locations in California. Retailers accepting payments include:

  • 7-Eleven
  • Ace Cash Express
  • Albertsons
  • CVS Pharmacy
  • Food 4 Less
  • Ralphs
  • Safeway
  • Save Mart
  • Walgreens
  • Walmart
  • Many more!

To find a payment location near you, visit www.gswater.com and click on “Payment Options” or call 1-800-999-4033.

You can pay your bill in cash at these retail locations for a small convenience fee. Bring your printed bill or Golden State Water account number. Payments made by 5:00 pm will post the next business day.

Avoid Late Fees and Service Disruptions

Golden State Water bills are due 21 days after mailing. Late fees are assessed if payment is not received by the due date:

  • 1st Late Fee – $7.50 assessed 25 days after bill date
  • 2nd Late Fee – $7.50 assessed 35 days after bill date
  • Door Tag Shut Off Notice – $15.00 assessed 45 days after bill date

If payment is not received within 45 days after the bill date, your water service may be shut off due to non-payment.

A $50.00 reconnection fee applies and payment in full for the past due amount is required before service is restored.

Avoid late fees and service interruptions by paying your bill on time every month. Sign up for MyGSWater online account access or automatic payments for hassle-free bill management.

Understanding Your Golden State Water Bill

Review the sample billing statement below to understand what’s included on your monthly Golden State Water bill:

Here’s an overview of key items on your bill:

  • Account Number – This 10-digit number identifies your account. Have it handy when making a payment.
  • Service Address – The address receiving Golden State Water service.
  • Billing Period – Days covered by the current bill.
  • Previous Balance – Amount owed from prior billing periods.
  • Payments – Payments received since last bill.
  • Water Usage – Total water usage in hundred cubic feet (HCF). 1 HCF = 748 gallons.
  • Water Charges – Cost for water usage based on rate tier pricing. Includes base charge.
  • Other Charges – Service fees, late fees, connection fees, etc.
  • Total Amount Due – Total payment due by the due date.

How to Read Your Water Meter

Understanding how to read your water meter is important to track your household’s water use. Golden State Water bills customers based on meter readings.

Water meters measure consumption in cubic feet or CCF. 1 CCF = 100 cubic feet = 748 gallons.

Here’s how to read a sample water meter:

  • The meter displays total consumption in CCF over the life of the meter.
  • Numbers in black show whole CCF units.
  • Numbers in red reflect partial CCF units. These are discarded when determining usage.
  • For this reading, total usage is 817 CCF.

Compare the current reading to the previous one to determine how much water was used that month. Tracking your monthly usage can help detect leaks and monitor changes in usage.

Contact Golden State Water Customer Service

For additional questions about your water bill, service, or payment options, contact Golden State Water Company customer service:

Phone: 1-800-999-4033

Email: [email protected]

Website: www.gswater.com

Golden State Water customer service is available 24/7 to help with bill inquiries, starting/stopping service, payment arrangements, and more. Contact them by phone, email, or submit an online request.

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