How to Pay Your Golden State Water Company Bill Online

There are easy and convenient ways to pay your water bill online with Golden State Water Company. Over 1 million people depend on Golden State Water to provide high-quality water and reliable service to over 80 communities across California. Find out how to pay your Golden State Water bill online, step by step, below.

Overview of Golden State Water’s Online Payment Options

Golden State Water offers several ways to pay your bill online

• MyGSWater Customer Account Portal – Set up an online account to receive paperless billing view payment history, schedule payments and manage your profile.

• For one-time payments, use KUBRA EZ-PAY to use a check, debit card, or credit card through this third-party payment portal.

• Automatic Payments – Sign up to have your bill automatically paid from your bank account each month.

• Pay by Phone: You can use a debit or credit card or a checking account to pay Golden State Water’s automated payment line at any time.

• Pay Online: Use your bank’s online bill pay service to add Golden State Water as a payee.

Step 1: Find Your Account Number

To pay your bill online, you’ll need to reference your 11-digit Golden State Water account number. Here’s how to find it:

• Look in the upper left corner of your latest paper bill

• Check the top of the PDF bill in your MyGSWater account

• Call customer service at 1-800-999-4033

• Chat with an agent on Golden State Water’s website

• Text “Account” to GSW (47729) from the phone number on your account

Knowing your account number ahead of time will make paying your bill much faster.

Step 2: Choose a Payment Method

Next, select which online payment method you want to use:

MyGSWater Customer Account

Signing up for MyGSWater allows you to easily manage payments and account details online 24/7. Follow these steps:

1. Go to www.gswater.com and click on “MyGSWater”

2. Enter your account number, account phone number, and email address

3. Create a username and password

4. Accept the terms and opt for paperless billing

You can now view your balance, make one-time payments, set up recurring payments, and more.

KUBRA EZ-PAY

To make a one-time payment through KUBRA EZ-PAY:

1. Visit www.gswater.com/pay and click on “Make Payment”

2. Enter your account number and phone number

3. Choose “Pay Now” and enter payment details

4. A $1.75 transaction fee applies to EZ-PAY payments

You can use a checking account, credit card, debit card, or pay by phone.

Automatic Payments

To set up automatic monthly payments:

1. Download the Automatic Payment form at www.gswater.com

2. Enter your contact and payment information

3. Attach a voided check if paying from checking

4. Mail the form to the address listed

Your payment will be automatically deducted from your account each month on the bill’s due date.

Pay by Phone

To make a quick one-time payment by phone:

1. Call 1-844-706-7690

2. Enter your 11-digit account number

3. Use your debit/credit card or checking account

4. A $1.75 fee applies to phone payments

This automated phone line is available 24/7 for your convenience.

Step 3: Schedule/Make Your Payment

Once you’ve chosen your preferred online payment method, it’s time to schedule or make your payment:

• One-time – Pay your current outstanding balance in full by the due date

• Recurring – Set up automatic monthly payments for the full or minimum amount

• Future-dated – Schedule a payment for a specific date before the due date

Note: It takes 2-3 business days for online/phone payments to process. Pay early to avoid late fees!

Payment Confirmation and Receipt

After paying your Golden State Water bill online, you’ll receive a payment confirmation with transaction details. Save this for your records. If you’re enrolled in paperless billing, you can view and download past receipts in your MyGSWater account.

Get Payment Assistance

If you’re having trouble paying your water bill, Golden State Water offers payment assistance programs and flexible payment plans. Visit their website or call customer service to learn more.

Contact Golden State Water Customer Service

For additional payment help or any billing questions, Golden State Water’s customer service team is available:

• Online chat: www.gswater.com

• Email: [email protected]

• Phone: 1-800-999-4033 (7am-7pm Monday-Friday)

Paying your water bill through Golden State’s convenient online options takes just minutes. Sign up for an account today and take control of your payments!