How to Pay Your Good To Go Toll Bills

Good To Go is the automated toll system used on many toll roads, bridges, and tunnels in the state of Washington Drivers with a Good To Go pass have tolls automatically deducted from their prepaid account when they use a toll facility For drivers without a pass, a bill will be mailed with the toll charges. Here is a guide on how to easily pay your Good To Go toll bills.

Overview of Good To Go Toll Billing

Good To Go is managed by the Washington State Department of Transportation (WSDOT). It provides drivers in Washington with a convenient way to pay tolls electronically using a small windshield-mounted pass.

For drivers without a Good To Go pass cameras at toll facilities will capture an image of the license plate. The registered owner will be mailed a toll bill charging a posted pay-by-mail rate. Bills include all tolls and applicable fees from usage over a 30 day period.

Payment for toll bills is due within 80 days of the bill date. Customers have several payment options through the Good To Go website or by phone.

Creating a Good To Go Account

Before paying a Good To Go toll bill, you’ll first need to establish an account:

• Visit the Good To Go website or call the customer service center

• Click on “Open Account” or provide contact and vehicle information by phone.

• Choose a username and password for online account access.

• Set up payment sources like a credit/debit card or checking account.

• Receive a confirmation email when your account is open.

With an account, you can manage all your Good To Go bills and payments conveniently in one place.

How to Pay a Good To Go Toll Bill

Follow these simple steps to pay your Good To Go toll bill:

• Wait for the notice in the mail, allowing 5-7 days for delivery. Or check your account online.

• Login to your account on the Good To Go website or mobile app.

• Select your outstanding unpaid toll bill.

• Choose your payment method and submit the payment.

• Receive a payment confirmation by email.

Funds will be immediately deducted from the selected source. You can view payment history and print receipts through your online account.

Good To Go Toll Bill Payment Options

Good To Go offers flexibility in how you pay your toll bills:

• Online – Fast and easy payments through your account.

• Phone – Call the automated payment line anytime.

• Mail – Send a check or money order to the remittance address.

• In person – Pay with cash or card at select retail locations.

• Auto pay – Set up recurring payments from a credit card or bank account.

Tips for Paying Tolls and Bills

Follow these tips and tricks related to Good To Go tolls and bills:

• Maintain a positive balance in your prepaid account to automatically deduct tolls.

• Review toll rates beforehand so bills don’t surprise you. Fees raise rates significantly for pay-by-mail.

• Open and check your account regularly for pending toll charges.

• Set up email notifications for new bills, low account balance, and payment confirmations.

• Pay toll bills promptly each month to avoid penalties.

Contacting Good To Go Customer Service

Reach out to the Good To Go customer service center with any account or payment questions:

• By phone at 1-866-936-8246, Monday through Friday from 6am-10pm

• Via online chat through your account

• By email to [email protected]

• On Twitter at @GoodToGoWA

The WSDOT team can assist with payment problems, updating account information, understanding your bill, and other toll-related needs.

Managing Your Toll Roads Bills

Using the automated Good To Go system makes paying tolls in Washington easy and convenient. Keep your account funded or pay bills promptly each month to avoid fees. Customer service agents are available to help with any account and payment issues. Sign up for a Good To Go pass to simplify toll payments even further as you drive around Washington.